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  1. #1
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    Hi Everyone, My son's computer went down a couple of days ago and refuses to go any further than the verifying DMI Pool screen.
    It simply stops at this point and will go no where. At this point it displays strange numbers and symbols at the bottom of screen.
    We were told to try re-installing the windows program but when going to purchase a fix-it disk was told this sounded like a mother board problem and it would probably do no good.
    Needless to say we here are no computer wizards but know there are many out there that are and would very much appreciate your input.
    Is the computer dead ? Is it possible this could have been the result of a virus?
    Thanks very much for your help.

  2. #2
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    There is no such thing a s a fix it disk. If that were the case we'd all be in heaven.
    What you problem sounds like is vidio or hard drive failure. This is a job for an experienced service technician. Your decision here is paying the repair or getting a new computer. Call around, tell them your problem. Ask their rates...see if you can get an estimate.

    JL

  3. #3
    Member Help2Go Moderator whoozhe's Avatar
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    Try booting into safe mode. If the system boots ok then the problem is most probably a driver.
    If it doesn't try booting using a Windows Startup disk. This way you will at least know if the HD and Mother board works and then can explore other areas such as graphic cards

  4. #4
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    lucky for you computers dont die, if al else fails (that the other ppl mentioned) you can reinstall the os but thats at last resort