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  1. #1
    Member spindr27's Avatar
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    Default Please assist: hijack this

    Hi all,

    Somehow this computer has gotten hijacked by HelpExpress and perhaps some other Adware vandals. Everything has bogged down. Memory drain all over the place. Pleeeese hlp us ... many thanks in advance:

    Logfile of HijackThis v1.98.0
    Scan saved at 7:28:19 PM, on 8/1/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\bsuizv.exe
    C:\Program Files\WindowsSA\omniscient.exe
    C:\Program Files\Rebate_Nation\RebateNation0.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\VISION~2\PAPERP~1\PPWebCap.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Rebate_Nation\RebateNation1.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Owner\Desktop\HijackThis1980.exe
    C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    F0 - system.ini: Shell=
    F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,
    O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll (file missing)
    O2 - BHO: twaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
    O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll (file missing)
    O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem300.dll
    O2 - BHO: brdg Class - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll (file missing)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\WINDOWS\System32\apuc.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
    O4 - HKLM\..\Run: [gjkqlpoarhvf] C:\WINDOWS\System32\bsuizv.exe
    O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe
    O4 - HKLM\..\Run: [RebateNation0] "C:\Program Files\Rebate_Nation\RebateNation0.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [BMUpdate] C:\WINDOWS\System32\BMUpdate.exe
    O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\VISION~2\PAPERP~1\PPWebCap.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: Coupons - file://C:\Program Files\WebSavingsfromEbates\System\Temp\couponsandoffers_script0.htm
    O8 - Extra context menu item: Rebate Nation - file://C:\Program Files\Rebate_Nation\Sy5300\Tp5300\scri5300a.htm
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
    O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarestormer.com/files2/Install.cab
    O16 - DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} (CMV5 Class) - http://www116.coolsavings.com/download/cscmv5X.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.broderbund.com/IFW/Cabs/isetup.cab
    O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://static.flingstone.com/cab/200...Inc/bridge.cab
    O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://a840.g.akamai.net/7/840/5805/...ditControl.cab

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
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    Default

    Please read the following post http://www.help2go.com/postt8026.html . Follow all the instructions and then post HJT log, this saves our resident expert and you a lot of time if these basics are done. Thanks.

  3. #3
    Member spindr27's Avatar
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    Default

    thanks Canuck. I should have mentioned that we did this before I posted and ran hijack this. There is no apparant connection to viruses and we have run all windows updates. Everything is bogged down and this machine is virtually unusable.

    Any help with the log created would be greatly appreciated.

    Thanks to all..

    Phil

  4. #4
    Administrator Help2Go Administrator Canuck's Avatar
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    Default

    Phil, our expert lives in England so please be patient, as he's in a different time zone. If there is anything in your log that is amiss, he will lead you through the process. If this doesn't solve your problems, we can take a look at other fixes.

  5. #5
    Member steamwiz's Avatar
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    Default

    Hi

    I don't see HelpExpress in your log, if it's running it should be there...see if it's in add\remove programs, and uninstall it if it is.

    spywarestormer is a rip off from Adaware ... you would be much better just running Adaware...

    Close ALL browser windows (including this one) - run hijackthis and tick to fix (check the box next to) the list below.........when all are ticked (checked) click the Fix Checked button at the bottom. :-

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=

    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

    F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,

    O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll (file missing)
    O2 - BHO: twaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
    O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll (file missing)
    O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem300.dll
    O2 - BHO: brdg Class - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll (file missing)

    O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\WINDOWS\System32\apuc.dll

    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
    O4 - HKLM\..\Run: [gjkqlpoarhvf] C:\WINDOWS\System32\bsuizv.exe
    O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe
    O4 - HKLM\..\Run: [RebateNation0] "C:\Program Files\Rebate_Nation\RebateNation0.exe"

    O8 - Extra context menu item: Coupons - file://C:\Program Files\WebSavingsfromEbates\System\Temp\couponsandoffers_script0.htm
    O8 - Extra context menu item: Rebate Nation - file://C:\Program Files\Rebate_Nation\Sy5300\Tp5300\scri5300a.htm

    O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarestormer.com/files2/Install.cab
    O16 - DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} (CMV5 Class) - http://www116.coolsavings.com/download/cscmv5X.cab

    O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://static.flingstone.com/cab/200...Inc/bridge.cab


    C:\Program Files\WindowsSA ... folder
    C:\Windows\System32\wsaupdater.exe ... file
    C:\Program Files\Rebate_Nation ... folder

    steam
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