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  1. #1
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    Default Unable to install MS works suite due to IE

    I tried to install MS works suite 2004 and it keeps telling me Internet explorer is open. I have tried cntl-alt-del and it isn't listed, I went to processes and it won't close from there either.I tried to uninstall IE but it tells me the program is in use or write protected. I have windows xp.
    Is there anyway to get it off so I can install my new programs.
    Thanks for any help

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
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    Have you tried installing in safe mode? Restart pc, as it's booting up keep tapping the f8 key, this should then allow you to start in Safe Mode. Keep us posted on your progress.

  3. #3
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    Yippee, that worked, I restarted in safe mode and installed from there.
    Thanks so much for your help it is greatly appreciated.
    :P

  4. #4
    Administrator Help2Go Administrator Canuck's Avatar
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    Your welcome