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  1. 12-30-2004 08:28 AM #1
    packo007
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    Default Juno 7 won't stay connected in a limited account

    I have what seems to be a tough one to solve. I am trying to connect Juno 7 with a limited account. The error I get is: The system detected a problem in saving user preferences. I can stay connected until I hit ok on that error message. The problem with letting it go is everytime I use Juno in a limited account, I have to set up all my settings again. :roll: It appears that when I download the files requested in version 6, it upgrades me to version 7. Juno must not support Juno 6 anymore. I can connect just fine in an Administrator account. Does anyone know what setting(s) need changed?
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  2. 12-30-2004 08:31 PM #2
    Basementgeek
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    You save "limited" account, I take this to mean the "free 10 hours a month"

    Not sure what the problem is, but you can always try the "Netzero" owned by the same company and offers 10 free hours a month also.

    Cheers
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  3. 12-31-2004 04:31 AM #3
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    Try putting top priority on downloading the complete version 7 onto your hard disk. Then go and click on it to install it when you are disconnected from the Internet.
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  4. 12-31-2004 06:33 AM #4
    packo007
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    When I say limited account, I mean the limited account in Windows XP. I tried version 7 of Netzero, but the same thing happened. It is something in United Online's software that doesn't work with a limited account in Windows XP. I'm stuck here, not being able to find an answer. :? Hopefully someone can crack it.
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  5. 12-31-2004 08:48 AM #5
    Basementgeek
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    I am not familiar with the term "limited account in XP" Are you saying that this is a "guest account" under XP ?

    Cheers
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  6. 12-31-2004 01:07 PM #6
    packo007
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    Well, A Guest account is similar to a limited account. Try creating a new user account in Windows XP and it will ask you to either create a limited account or an administrator account. I haven't found a fix yet, and am still looking
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  7. 01-01-2005 03:55 AM #7
    jos115
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    I have trouble with XP user accounts (identities) too. I am glad I have gotten away from needing to try to use them. Now I try to do all that in default mode, I think. I still get confused because I tried to only have one account--administrator--but it still has me and the administrator, and i do not even know who that person is supposed to be. I am just glad that I have not been put in a insurmountable quandary by this problem.
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  8. 01-01-2005 06:39 AM #8
    packo007
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    Well, Windows XP makes an admintrator account that you will see when you boot into safe mode. The primary account usually is Owner.
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  9. 01-01-2005 09:47 AM #9
    jos115
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    Oh that seems like what it is.
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  10. 01-03-2005 02:10 AM #10
    jos115
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    I guess I will mention that I use Netzero high speed. I wonder if Juno has high speed too.
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