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  1. #1
    Member pitt59's Avatar
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    Default cant turn windows firewall off

    I downloaded the windows critical update and i cannot turn the windows firewall off, I see where the option to turn it off is but it wont turn off. also since then I have had problems with my antivirus (trend micro), my icon on the bottom task bar is gone. and i had problems updating. enclosed is a copy of the hijack this log. One last thing my adobe photoshop will not start, it appears to be loading as normal then just before the program starts it closes, i have unistalled and reinstalled it numerous times and the same result.

    Logfile of HijackThis v1.99.0
    Scan saved at 10:55:35 AM, on 1/5/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
    C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
    C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\dvd43\dvd43_tray.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Documents and Settings\Default\Start Menu\Programs\Startup\PCClient.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\Default\My Documents\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_5_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_5_0.dll
    O3 - Toolbar: Ad Blocker Pro Toolbar - {28BC2EC4-5EAD-45E1-9F9F-82CD5E293601} - C:\Program Files\3B Software\3B Ad Blocker Pro\AKToolbar.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
    O4 - HKLM\..\Run: [Admilli Service] C:\Program Files\Admilli Service\AdmilliServ.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - Startup: PCClient.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\WINDOWS\System32\shdocvw.dll (HKCU)
    O16 - DPF: {1CC506A7-1B8D-11D4-BDD5-0060977007E0} (CrazyTalk Player) - http://plug-in.reallusion.com/CrazyTalk.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
    O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://zone.msn.com/bingame/rtlw/def...GameLoader.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1093664244750
    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.g...tl_0_0_0_1.ocx
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
    O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab32846.cab
    O23 - Service: InCD File System Service - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Trend Micro Personal Firewall - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
    O23 - Service: Trend NT Realtime Service - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
    O23 - Service: Trend Micro Proxy Service - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\tmproxy.exe

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
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    Default

    The basic steps to turn of the firewall are Start>Control Panel>Firewall>and make your selection. If all this has happened since you downloaded the critical update, suggest you either do a system restore to a time before this occured and /or delete the update. Hope this helps.