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  1. #1
    Member smart88's Avatar
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    Default win32 generic host process problem

    Hello again.
    Every time i start up my computer i get a message saying:
    "Win32 Generic Host Process svchost.exe is encountering problems and needs to shut dowm" and I want to know how to fix it.

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
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    This is caused by a conflict with XP and HP scanner or printer. This MS article should help http://support.microsoft.com/default...b;en-us;821690 .

    If this doesn't do the job, HP's solution is:

    http://h20000.www2.hp.com/bizsupport...ctID=c00273968

    An exception must be created in the Data Execution Prevention (DEP) tab for the following programs:



    Hpcmpmger.exe

    HPwuSchd2.exe

    Hp digital imaging monitor (hpqtra08.exe)

    Hp image zone fast start (hpqthb08.exe)



    Perform the following procedure to create exceptions in the DEP:


    Click Start and then Run. The Run window opens.

    In the Open: box, type sysdm.cpl.

    Click OK. The System Properties window opens.

    On the Advanced tab, under Performance, click Settings.

    On the Data Execution Prevention tab, do one of the following:


    Click Turn on DEP for essential Windows programs and services only to select the OptIn policy.

    Click Turn on DEP for all programs and services except those I select to select the OptOut policy, and then click Add to add the programs that you do not want to use the DEP feature.
    Hope this helps, let us know.


  3. #3
    Member smart88's Avatar
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    Thank you very much

  4. #4
    Administrator Help2Go Administrator Canuck's Avatar
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    You're welcome.