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  1. #1
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    Default XP Automatic Update problem

    When I attempt to install the downloaded updates, nothing happens. It says initializing installer but never advances past that. BITS is started and nothing on Microsoft's web site seems to help.

    I am running XP sp2 on a Dell Deminsion 4700. Any ideas?

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
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    Have you checked out this MS article? http://support.microsoft.com/kb/822798


  3. #3
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    Quote Originally Posted by Canuck
    Have you checked out this MS article? http://support.microsoft.com/kb/822798
    Yes, unfortunately nothing solved the problem.

  4. #4
    Member Hardware_G5's Avatar
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    Edited BG
    Buying, Fixing, Repairing, and searching for hardware is always a good choice for everyone!

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    Quote Originally Posted by Hardware_G5
    Mark01: have u scanned for spyware or viruses? i've known for spyware to do this but if not i think i have more help on the way! Are u might be using 56K and taking too long!
    I've scanned using Microsoft's new AntiSpyware software. I'm not on 56k but I'm a little slower than DSL. The updates are downloading fine, it just won't install them. Thanks.

  6. #6
    Member Hardware_G5's Avatar
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    What updates? any Seervice packs? If SP1, i had to wait to download and install but the install part takes long at one point!
    Buying, Fixing, Repairing, and searching for hardware is always a good choice for everyone!

  7. #7
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    Quote Originally Posted by Hardware_G5
    What updates? any Seervice packs? If SP1, i had to wait to download and install but the install part takes long at one point!
    The critical updates that Microsoft sends out frequently. It was working fine last fall when it updated to SP2 but, it will not install any of the updates now.

  8. #8
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    Try this Mark, it worked for me....
    But you may have another problem as well.

    cheers
    John

    Method : Clean old Windows update temporary files:
    1) Click on Start and select Run
    2) Type in services.msc and click OK
    3) Double click on Automatic Updates and click on the Stop Button
    4) Double click on Background Intelligent Transfer Service and click on the
    Stop Button
    5) Close the services windows
    6) Click on My Computer > Local Disk C: > Windows
    7) Right Click on the SoftwareDistribution folder and select Rename
    8) Change the name from SoftwareDistribution to SoftwaredistributionOld
    9) Double click on system32 folder
    10) Right Click on CatRoot2 folder and select Rename. Change the name to
    CatRoot2Old
    11) Restart the system and try the automatic updates again.