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Thread: Runtime Error

  1. #1
    Member kegger430's Avatar
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    Default Runtime Error

    I just got this new computer and we hooked up Verizon DSL to it, but everytime we start it it comes up with this message for Verizon Online Support Center

    Microsoft Visual C++ Runtime Library
    Runtime Error!
    Program: C:\Program Files\Verizon\bin\mad.exe
    Abnormal Program Termination

    I tried virus scans, restored the computer, and re-installing Verizon Support Center, any suggestions?

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
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    I believe you will need to download Exchange Server 5.5 Service Pack 4 here http://www.microsoft.com/exchange/downloads/55/sp4.asp .


  3. #3
    Member Help2Go Moderator
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    Canuck, this isn't the mad.exe that everyone thinks this is. This is the same problem we had when someone else posted about it. THis particular mad.exe is the Help and Support program for a lot of companies. Apparently done by a 3rd party yet not knowing who. There's not a lot of information out there about it since it seems to be a 3rd party that creates this help center and licenses it to other companies.

    Remember this thread? http://www.help2go.com/postlite13242-mad.html+exe

    Kegger430, unfortunately there's not a lot of information out there for this file. I would suggest calling Verizon's support line and see if they are able to help.

    Remember this thread? http://www.help2go.com/postlite13242-mad.html+exe

    Partie™

  4. #4
    Administrator Help2Go Administrator Canuck's Avatar
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    You're mind is a steel-trap Partie!! I forgot about that post .. you said it all there ... thanks


  5. #5
    Member Help2Go Moderator
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    Sadly I can remember a post from a while back but I can't remember to take out the trash. :lol:

    Gotta love selective memory I guess

    Partie™