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  1. #1
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    Mar 2005
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    Default Gateway restarts

    I updated Symantec Anti-Virus from version 9.0 to 10.0 on a number of computers running Windows XPsp2. Three of the computers were Gateways and only these computers seem to have the problem of re-booting randomly when you click in no significant icon. On one computer I try to go to printers and faxes and it re-boots. On another computer I click on the icon to install an application and the computer re-boots. Uninstalling the newer version of Anti-Virus and putting the old one on works fine. I am not sure if there is some kind of conflict between Gateways and the Symantec Anti-Virus 10.0. Please help. Thank You.

  2. #2
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    Jan 2003
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    Default

    Really sounds like a question you should ask both Gateway and Symantec.
    Maybe they have a solution or a work around.

    Cheers