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  1. #1
    Member mjackso11's Avatar
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    Default PLEASE PLEASE HELP ME!!!!!

    I really hope someone can help me with this one. I have a custom built laptop that is pretty up to date(wondows xp, pentium 4 ect) and about a year ago it got a pretty bad virus from a so called antivirus downloaded from a website. Now whenever I try to open anything (even solitaire!!!) a message pops up saying the file cannot be found. So I figure the virus must have messed up the paths for any file or program on my computer. And I cant even reboot the system, or download a antivirus disk because my computer is not even detecting the C drive!!!! What do I do when I cant even use my C drive (I think its the C drive, its where you put CD in the computer) I have one but the computer doesnt read it at all. PLEASE PLEASE HELP ME!!!! Remember I cant get into any program not even some things on the control panel or my computer. But I think there is hope because I have been able to manipulate the system and open a music recording program and even play songs but that is all I can do really.

  2. #2
    Member galena1's Avatar
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    Hallo mjackso - Presumably you have XP disc? Go here - http://www.help2go.com/article209.html
    and follow the instructions. I assume you are unable to back anything up, but if you can I suggest you backup any important files first.
    Then when you are hopefully up and running go here
    http://www.help2go.com/postt9709.html
    and follow all the instructions and one of the experts will check your Log Regards.
    I know everything about nothing, nothing about everything and precious little about the bit in between.
    P4-3.0G - Seagate Barracuda 160 - Maxtor 120 - Antec Hard Drive Cooler - 1GRam - Radeon9800Pro - Sony Multi DriveDVDRW - Audigy2 6.1 - XPHome