Results 1 to 2 of 2
  1. #1
    Member lancer's Avatar
    Join Date
    Dec 2005
    Posts
    1
    Points
    0

    Default outlook express - not receiving all e-mails

    hello!

    i'm not receiving all of my e-mails with outlook express - sometimes it will actually show the message downloading and give the "inbox" sound (and even say at the bottom 1, etc new message), but nothing's in my inbox or deleted box. trying to find info on the web, i read where mcafee can cause this problem (which i do have a free version on here)...i tried utilizing the tools i found to fix this problem and recover the missing e-mails, but haven't been able to make it work. how do i fix this problem and can i recover those e-mails that are missing? thanks.

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
    Join Date
    May 2003
    Location
    Edmonton, Alberta, Canada
    Posts
    9,817
    Points
    2034

    Default

    I don't think you'll be able to recover the missing e-mails. You probably have an anti-spam program going that's deleting any questionable e-mail. It could be mcafee that's doing this. Try uninstalling mcafee and see if this changes. If it does, try downloading the free version of AVG .. it has an excellent e-mail scanner for viruses. Your ISP may offer free anti-spam protection.