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Thread: New Laptop Help

  1. #1
    Member oostdykl's Avatar
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    Default wirless card not attaching to Internet

    I too bought a Compaq for my husband for Christmas. It sees my wireless router and gets a good connection. I can ping the router sucessfully, but cannot get to the internet. I was successful at getting to the Internet when I set up the wireless card to attach to my router, but cannot access it since then. The router is working fine as my laptop attaches with no problem. Does anyone know what setting may need to be changed?

  2. #2
    Member Help2Go Moderator
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    Did it come with some firewall software preinstalled like McAffee or especially Norton (Symatec) Internet Security. If so, you might need to add it to the allowed networks list. Also, you say you can ping the router, with the new laptop, can you ping something like Yahoo.com?

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