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  1. #1
    Join Date
    Mar 2006

    Default Frequent Crashing/ Power Cuttting Off

    Operating System: Windows XP (2 Build 2600)
    Computer Make: Compaq Presario (2716EA)
    Processor: 1196 MHz Intel Pentium 3(family 6 model 11 stepping 1)
    Memory: 512 MB
    Screen Resolution: 1400 by 1050
    Web Browser: Internet Explorer 6
    Other Information: usb 802.11G adapter

    laptop crashes. power just switches off. occasionally get blue screens with reports in event log, but most times no event log error report, no blue screen, just power off. tried doing windows memory diagnotic from bootable cd and hitachi hard drive test, laptop crashes within first 30 secs of running test. laptop has 32mb main memory and 2x256mb extra memory. tried removing both 256's which causes it not to boot. tried 256's seperately, still crashes. Sometimes it even crashes on rebooting on safe mode/normal mode screen when its counting down from 30secs. Error signature from last crash reads,
    BCCode : 1000008e BCP1 : C0000005 BCP2 : 80567436 BCP3 : EFB408F0 BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    previous error reports are :
    error signature
    BCCode : 100000d1 BCP1 : 18B4DDF0 BCP2 : 00000002 BCP3 : 00000000
    BCP4 : F7487B25 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    *** STOP: 0x0000008E (0xC0000005,0x804F66E1,0xF100896C,0x00000000)

    suspect hard drive or controller is faulty, previous event logs about 7 months ago reported errors relating to either data controller or hard drive. cant test hard drive with bootable cd diagnostic cause it crashes on testing.

    also suspect overheating as possible problem because after crashing sometimes got to leave the laptop for a while before it boots without crash. room fan doesnt change the crashing and bios doesnt have feature to report current temps. what program can i use to monitor temps?

    got to suspect memory cause it doesnt complete memory test and weird problems are normally memory related. would like to take the 32mb base memory into computer store to get tested.

    i cant rule out motherboard fault either. but guess we woulld rule out overheating/memory and hd first?

    playing video doesnt always cause crash.

    what can i do to eliminate hardware issues to figure out what the real problem/s are?
    (normally bootable mem/hd tests solved previous hardware fault diagnosis i have done)

    i appreciate any help u can offer me cause this is sooo annoying.

  2. #2
    Member Spyware Fighter zep516's Avatar
    Join Date
    Dec 2005
    Pittsburgh, Pa

    Default you can start here read all you can.It appears you may have a ram problem take one problem at a time.whats working\whats not working\approach it like that.

  3. #3
    Member galena1's Avatar
    Join Date
    Oct 2003
    Devon -UK


    Hi md - Try - ‘Start’>’Control Panel’>Double click ‘System’>’Hardware’ tab>’Device Manager’. Any yellow ! or ?

    If you can get the unit running long enough try –
    ‘Start’>’My Computer’>Right Click ‘Local Disc’ (probably ‘C’)>’Properties’>’Tools’>Run through the ‘Error Checking’ process. You can also defrag your disc from here if you want.

    Free motherboard monitor.,RSS,00.asp

    Free Hard Drive Temperature monitor
    I know everything about nothing, nothing about everything and precious little about the bit in between.
    P4-3.0G - Seagate Barracuda 160 - Maxtor 120 - Antec Hard Drive Cooler - 1GRam - Radeon9800Pro - Sony Multi DriveDVDRW - Audigy2 6.1 - XPHome