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  1. #1
    Member
    Join Date
    Jan 2003
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    Default Having Zone Alarm Update Problem

    I received a message from Zone Alarm to download an update. Upon trying to do this, I receive the following messages.
    "Setup is unable to shut down True Vector services. Install cannot continue without shutting True Vector service.
    Please use the service manager to shutdown the TrueVector service and then restart the installer program."
    I have
    ZoneAlarm version:6.1.737.000
    TrueVector version:6.1.737.000
    Driver version:6.1.737.000

    Also I'm using Win98, IE6 and Avast antivirus.

    Is the simplest cure to just uninstall ZA and then reinstall it?

  2. #2
    Member Help2Go Moderator whoozhe's Avatar
    Join Date
    Jan 2001
    Location
    Wallaroo South Australia
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    Default

    Open ZOne ALarm and under Preferences uncheck Start Zone ALarm at Start Up, rebbot.
    Now do the update then reverse the above.
    Take control of your life. Leave others to control their own.