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Thread: Motives b

  1. #1
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    Default Motives b

    My computer at one point crashed and gave me this message. Motives b caused a general protection fault in module user.exe at 001 a:00000801. I am not sure what does it mean and how to fix that. Any help would be appreciated. Thank you and happy holidays[/code][/quote]

  2. #2
    Member Bear's Avatar
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    Please post your question on the Computer Help Forum. The link is below.

    http://www.help2go.com/component/opt...viewforum/f,1/
    Comptia A+ and Network + Certified. Microsoft MCP in Windows 2000 Pro. Server, Advanced Server and Data Center Sever.

  3. #3
    Member Bear's Avatar
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    Please see the link below for more information on the MotivesB process.

    http://tinyurl.com/yn36md
    Comptia A+ and Network + Certified. Microsoft MCP in Windows 2000 Pro. Server, Advanced Server and Data Center Sever.

  4. #4
    Member Help2Go Moderator whoozhe's Avatar
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    This is part of the AT&T support system so I will assume your ISP is or is connected with AT&T.
    motivesb.exe is related to mpbtn.exe so the problem could be with either.
    If you were provided a connection set up disk from AT&T or your ISP then reinstall it. This should fix the problem. If not uninstall it completely then reinstall.
    You may also visit the AT&T web site to see if they have an update or patch for the setup disk.
    Take control of your life. Leave others to control their own.