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  1. #1
    Member
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    Feb 2007
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    Default Start Up Problem

    Whenever I reboot my computer, I get the start up message:
    Smart Bridge Alerts: Motive SB.exe entry point not found.
    (red x) The procedure entry point Get Processing Image File Name W could not be located in the dynamic link library PSAPI.DLL.

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
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    May 2003
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    Edmonton, Alberta, Canada
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    Default

    Take a look at this post http://www.help2go.com/component/opt...topic/t,21276/ . Bottom line is to remove IE7 and revert to IE6. Hope this helps.

  3. #3
    Member Spyware Fighter zep516's Avatar
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    Dec 2005
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    Pittsburgh, Pa
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    Default

    Post edited by zep.


    see above.

  4. #4
    Member Help2Go Moderator whoozhe's Avatar
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    Jan 2001
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    Wallaroo South Australia
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    Default

    Some ISPs provide their own versions of PSAPI.DLL, a Windows program that does various system-level driver functions. These ISP-provided versions are no longer compatible with the new Internet Explorer 7.
    Search for and rename all copies of PSAPI.DLL (rename to something like PSAPI.OLD). Leave only the copy found under the Windows/SYSTEM32 folder unchanged.
    Take control of your life. Leave others to control their own.