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  1. #1
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    Default error message at startup

    hi,

    I've been having a error message open when my laptop starts up. It says "Metadata monitor has encountered a problem and needs to close" Other information that comes up is "Error Signature Appname:mtdacq.exe Appver: 1.1.0.0. Modname:ntdll.dll Modver: 5.1.2600.2180 offset: 0001of29". I have a toshiba satellite laptop that uses windows xp. This message has only been appearing for the past few days. I restored my computer to a system restore point from two weeks ago, but the message still appears. Also, when I shut down my computer it says a "Refflns" program is not responding. I don't know if these are related or not. If anyone knows how to fix these problems, it would be very much appretiated.

    Thanks

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
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    Default

    mtdacq.exe belongs to Mediasniffer
    a process that belongs to the MediaSniffer application. It is used to scan and monitor directories for media files. This is a non-essential process. Disabling or enabling it is down to user preference.
    . If you have MediaSniffer in Add/Remove software, remove it. If it's not there, goto Start > Run > type in msconfig > Startup tab > and see if mtdacq.exe is listed. If so, uncheck box > OK > reboot your laptop. When rebooted, in the Configuration window, click box 'to not show window again' > OK. Keep us posted.

  3. #3
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    Default

    HI

    I unchecked mtdacq in the startup tab and that seems to have done the trick. Thanks for all of your help.