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  1. #1
    Member
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    Jun 2007
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    Default computer will only start in safe mode

    Hi,

    I have n HP Compaq nx8220. I am not computer literate but do my best. For some unknown reason my computer will now only start if I put it in safe mode. When I try to start it normally or last know configuration it goes into a continuous loop. It has no sound at the minute and I can not download or upload anything.

    I really dont know what to do or where to get help or how to check if the settings are right.

    Please help

    Thanks

    Jo

  2. #2
    Administrator Help2Go Administrator Canuck's Avatar
    Join Date
    May 2003
    Location
    Edmonton, Alberta, Canada
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    Default

    Have you tried System Restore from Safe Mode? If that fails, create a new Restore Point and then in Safe Mode > Start > Run > type in sfc /scannow (note the space between c and /) >OK. You may need your XP disk on hand for this. This command is used to fix any damaged windows files. Keep us posted.