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Thread: Missing Path?

  1. #1
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    Default Missing Path?

    In my System Event file I am getting:
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    User: N/A
    Computer: TOSHIBA-USER
    Description:
    The Automatic LiveUpdate Scheduler service failed to start due to the following error:
    The system cannot find the path specified.
    ******************************
    When I check the services menu there is no path set for the scheduler.
    Any help will be appreciated very much.
    System:Toshiba Satellite M35XS163
    Windows XP Home Version SP3 Build 2600

  2. #2
    Member Bear's Avatar
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    Default

    What version of Windows are you using? Please give us a little info on your system. Thanks.



    edited by canuck
    Comptia A+ and Network + Certified. Microsoft MCP in Windows 2000 Pro. Server, Advanced Server and Data Center Sever.

  3. #3
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    My system is a Toshiba Satellite M35x-S163
    and the OS is Windows XP Home Edition
    Version 5.1.2600 SP2 Build 2600.

    If you need anymore info -just ask.
    System:Toshiba Satellite M35XS163
    Windows XP Home Version SP3 Build 2600

  4. #4
    Administrator Help2Go Administrator Canuck's Avatar
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    Default

    Automatic LiveUpdate Scheduler is a Symantec program used to update any of their programs. Here's an excerpt from their site
    Symantec verified this vulnerability does exist in the current supported versions of Automatic LiveUpdate shipped with many Symantec retail products. This issue is fixed in the latest release of Symantec Windows LiveUpdate v2.0.

    Symantec Windows LiveUpdate 2.0 is available for download from the Symantec technical support site at http://www.symantec.com/techsupp/files/lu/lu.html.

    To determine your version of Symantec LiveUpdate:

    Open any Symantec retail product installed on your system, e.g., Symantec Norton AntiVirus 2004
    Click on LiveUpdate in the toolbar
    Click on the LiveUpdate system menu to see the drop-down selections
    Click on "About LiveUpdate" to see the version of LiveUpdate you are running
    If you are running a version of Symantec LiveUpdate prior to v2.0, download Symantec Windows LiveUpdate v2.0 from the support site indicated above to upgrade your system to the latest version of Symantec LiveUpdate.
    . Try this and see if it corrects the problem.

    The only other reason I can think of is that you have uninstalled any or all Symantec programs, and this updater is looking for a program to update. If this is the case, we'll either have to delete the updater or at least stop it from running. Get back to is and let us know how it goes.

  5. #5
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    FYI:

    The link:

    http://www.symantec.com/techsupp/files/lu/lu.html.

    Appears to be a dead link.

    BG

  6. #6
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    O.K. I see.

    I get confused easily. I thought the Liveupdate was part of the
    Microsoft update process. You were right about my removing
    Symantec from my machine.
    My problem now becomes - "How do I remove the process that
    attempts to start the liveupdate service ?
    System:Toshiba Satellite M35XS163
    Windows XP Home Version SP3 Build 2600

  7. #7
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    Symantec has been known to be really hard to remove.

    Try this:

    http://service1.symantec.com/SUPPORT...05033108162039

    Follow its directions.

    BG

  8. #8
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    Worked for me.
    Another problem down.
    Thanks a lot.
    System:Toshiba Satellite M35XS163
    Windows XP Home Version SP3 Build 2600

  9. #9
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    You are Welcome -Glad we could help.
    BG