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Old 12-02-2008, 05:22 PM   #1 (permalink)
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Default HijackThis log analysis

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Im having problems with my computer (obviously, thats why Im here ). I just got done running Spybot for the millionth time, and every time it finishes, and I click fix selected, it freezes up. Ive actually seen it freeze up for days at a time now. Spybot didnt use to do this, but it appears to have something to do with virtumonde.dll which i cant seem to isolate or remove. I also cant get my task manager to open. Here is my HijackThis log. Thanks in advance for the help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:10:22 PM, on 12/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Documents and Settings\ray peters\lsass.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\ROADRU~1\ROADRU~1\data\Xtras\mssysmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Dell Computer\Dell Image Expert\IXApplet.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Road Runner
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {0EB1A1CE-A97C-4FFA-B3F1-BF6391E61F44} - (no file)
O2 - BHO: (no name) - {1BF1CE8A-6499-46A7-9DD5-4AA8F4876BCF} - (no file)
O2 - BHO: (no name) - {21BA811D-B408-49B9-8F2E-D82D01DAB38F} - (no file)
O2 - BHO: (no name) - {2A38866D-93E2-43F8-8331-B2233B1F564B} - C:\WINDOWS\system32\pmnoPfcY.dll (file missing)
O2 - BHO: (no name) - {4B02F8A8-5331-4154-BE09-E0DBE7DF0F13} - C:\WINDOWS\system32\awtqpOhG.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {603B315C-9E76-4E3B-8EE6-327B496F7813} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7B888F99-A375-44EE-9400-E1F204324F3C} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: (no name) - {BC7D8DE8-EF3D-4F44-8B54-03759FAC1367} - C:\WINDOWS\system32\vtUomjGa.dll
O2 - BHO: (no name) - {f266cdbf-9cf7-4f08-994c-ebf387a4d38e} - (no file)
O2 - BHO: (no name) - {F39E9A69-7CF3-493F-9228-1AFB999BF9FE} - C:\WINDOWS\system32\pmnmnLBU.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Ask Toolbar - {5A074B29-F830-49de-A31B-5BB9D7F6B407} - C:\Program Files\AskBar\bar\bin\askBar.dll
O3 - Toolbar: i&Won Co-Pilot - {CA0B9B71-C2AF-11D3-B376-0800460222F0} - C:\Program Files\iWon\iWonBar\1.bin\IWONBAR.DLL
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Host Process] C:\WINDOWS\Fonts\svchost.exe
O4 - HKLM\..\Run: [LSA Shellu] C:\Documents and Settings\ray peters\lsass.exe
O4 - HKLM\..\Run: [18cf4afc] rundll32.exe "C:\WINDOWS\system32\nbhpbfwp.dll",b
O4 - HKLM\..\Run: [BM1bfc7960] Rundll32.exe "C:\WINDOWS\system32\opmigecx.dll",s
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [GTV GlobalIM] C:\Program Files\Global .IM\Global.IM.exe
O4 - HKCU\..\Run: [Road Runner PhotoShow Media Manager] C:\PROGRA~1\ROADRU~1\ROADRU~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
O4 - Startup: MEMonitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Camio Viewer.lnk = C:\Program Files\Dell Computer\Dell Image Expert\IXApplet.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Photags AutoDetect.lnk = C:\Program Files\PhoTags Express\Photags AutoDetect.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: svchost.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: &Save Image to Folder - res://C:\Program Files\AskBar\bar\bin\askBar.dll/saveimagetofolder.html
O8 - Extra context menu item: &Save Image to MyStuff - res://C:\Program Files\AskBar\bar\bin\askBar.dll/saveimages.html
O8 - Extra context menu item: &Save Link to Folder - res://C:\Program Files\AskBar\bar\bin\askBar.dll/saveltof.html
O8 - Extra context menu item: &Save Link to MyStuff - res://C:\Program Files\AskBar\bar\bin\askBar.dll/savelink.html
O8 - Extra context menu item: &Save Page to Folder... - res://C:\Program Files\AskBar\bar\bin\askBar.dll/savepagetofolder.html
O8 - Extra context menu item: &Save this Page to MyStuff - res://C:\Program Files\AskBar\bar\bin\askBar.dll/savewebpage.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1130940994577
O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} (iWon Progressive Counter) - http://cc.iwon.com/ct/pm3/iWonPMSetup_12_1,0,2,5.exe
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/pro...anner37610.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL qzxcdk.dll zrctrd.dll
O20 - Winlogon Notify: vtUomjGa - C:\WINDOWS\SYSTEM32\vtUomjGa.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9944 bytes

Last edited by Canuck; 12-02-2008 at 06:08 PM.
panther13 is offline   Reply With Quote
Old 12-02-2008, 11:35 PM   #2 (permalink)
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Location: Tulsa, OK
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Hello panther13.

Download Malwarebytes' Anti-Malware (MBAM)

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply.


Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

----------

Now please run a new HijackThis scan and post the log along with the MBAM log.
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