Spyware problems! Keyloggers! Help!

[crashoveride180]

i have spyware and keyloggers in my system i have looked at my log file using advanced system care and security analyzer and the files are translated for me so i know thers something wrong. then i was told to post my log file to hijack this,to check for any problems. i have been having problems recently with my internet browsers and my internet connection and my pc crshes sometimes aswell but my main concern is the keyloggers and needs to be fixed asap! but i am not able to do this on my own. i am running win 7 and have a dell inspiron 546 with 500 gig hd and 4 gig of ram and it has a amd phenom x4 processor. i hope i have added enough info for someone to help i have performed all the checks as described in the help page and drastically need help! any way here is myYour session ID is 71507f5e44eaaeff6445581407ee3610

Security Analyzer Log File Analysis Beta

The online application will automatically analyze your Security Analyzer log file, and give you recommendations based on the analysis. Please note they are far from perfect and should be used with extreme caution!!! So any changes you make to your PC are your own responsibility. This online application is always evolving. We keep making it better to recognize more malware!
Please note the log file of Security Analyzer is 100% compatible with HijackThis log. So you can save the report and submit it to any qualified online HijackThis log analyzer and HijackThis forum.

Tips:

1) Try Alternative Online Analyzer

2) If suspicious files or settings are found, you can use NOD32 Online Antivirus (Top, Free, Scan and Remove)
Type Status Entry Describe
Process System No Record
Process smss.exe Session Manager Subsystem
Process csrss.exe Client/Server Runtime Server Subsystem
Process wininit.exe No Record
Process csrss.exe Client/Server Runtime Server Subsystem
Process services.exe Windows Service Controller
Process lsass.exe Local Security Service
Process lsm.exe No Record
Process winlogon.exe Windows Logon Process
Process svchost.exe Service Host Process
Process svchost.exe Service Host Process
Process atiesrxx.exe No Record
Process svchost.exe Service Host Process
Process svchost.exe Service Host Process
Process svchost.exe Service Host Process
Process audiodg.exe No Record
Process svchost.exe Service Host Process
Process DockLogin.exe No Record
Process atieclxx.exe No Record
Process svchost.exe Service Host Process
Process spoolsv.exe Printer Spooler Service
Process svchost.exe Service Host Process
Process avp.exe No Record
Process AVRedirector.exe No Record
Process svchost.exe Service Host Process
Process is360srv.exe No Record
Process KService.exe No Record
Process SeaPort.exe No Record
Process svchost.exe Service Host Process
Process WmiPrvSE.exe No Record
Process svchost.exe Service Host Process
Process WUDFHost.exe No Record
Process taskhost.exe No Record
Process taskeng.exe No Record
Process AWC.exe Advanced WindowsCare
Process dwm.exe No Record
Process explorer.exe Windows Explorer
Process VDeck.exe No Record
Process is360tray.exe No Record
Process PDVDDXSrv.exe No Record
Process sprtcmd.exe No Record
Process KHost.exe No Record
Process MOM.exe No Record
Process avp.exe No Record
Process reader_sl.exe No Record
Process sidebar.exe No Record
Process SearchIndexer.exe No Record
Process CCC.exe No Record
Process wmpnetwk.exe No Record
Process dsc.exe No Record
Process DellDock.exe No Record
Process iexplore.exe Internet Explorer
Process iexplore.exe Internet Explorer
Process IObitComToolbarHelper.exe No Record
Process conhost.exe No Record
Services atiesrxx.exe No Record
Services avp.exe Related to Active_Virus_Shield from AOL. Note: Located in C:\Program Files\AOL\Active Virus Shield\
Services AVRedirector.exe No Record
Services DockLogin.exe No Record
Services g2aservice.exe Related to GoToAssist from Citrix Systems. Redefines the way support, consulting and IT professionals deliver technical help to customers. Note: Located in \%Program Files%\Citrix\GoToAssist\480\
Services g2aservice.exe Related to GoToAssist from Citrix Systems. Redefines the way support, consulting and IT professionals deliver technical help to customers. Note: Located in \%Program Files%\Citrix\GoToAssist\480\
Services IS360srv.exe No Record
Services KService.exe Added by KService It's part of a peer to peer package people agree to when signing up with 'Sky By Broadband' but it seems to be causing afew concerns over bandwidth use, the recurring issue when this is in logs is slow speeds, it doesnt uninstall when you remove Sky By Broadband and does not have a Add/Remove screen entry but it is a genuine service as Sky clearly state what it is on their site and in the terms and conditions. Removal Application provided by Sky READ_THE_INSTRUCTIONS Note: Located in C:\Pr
Services RoxLiveShare10.exe No Record
Services RoxMediaDB10.exe No Record
Services RoxWatch10.exe No Record
Services sprtsvc.exe Related to SupportSoft Live technical computer support service. Note: Located in \%Program Files%\twc\medicsp2\bin\
Services stllssvr.exe Related to SureThing_CD_Labeler from MicroVision Development, Inc. designed for MP3 and DVD buffs Note: Located in C:\Program Files\Common Files\SureThing Shared\
Services wmpnetwk.exe Related to Windows_Media_Player Network Sharing Service. Note: Located in %ProgramFiles%\Windows Media Player\
Start UP autoRun No Record
Start UP KHost.exe -all No Record
Start UP VDeck.exe -r No Record
Start UP autostart No Record
Start UP DefMgr.exe -resume No Record
Start UP PDVDDXSrv.exe No Record
Start UP CLIStart.exe MSRun No Record
Start UP P dellsupportcenter No Record
Start UP KHost.exe -all No Record
Start UP avp.exe AOL's Active Virus Shield
Start UP Reader_sl.exe Speeds up the launch of Adobe (Acrobat) Reader 7
Start UP AdobeARM.exe No Record
BHO 18DF081C-E8AD-4283-A596-FA578C2EBDC3 No Record
BHO 31c7d459-9cc3-44f2-9dca-fc11795309b4 No Record
BHO 59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C No Record
BHO 6EBF7485-159F-4bff-A14F-B9E3AAC4465B No Record
BHO 9030D464-4C02-4ABF-8ECC-5164760863C6 WindowsLiveLogin.dll - Microsoft Windows_Live, http://ideas.live.com/
BHO DBC80044-A445-435b-BC74-9C25C1C588A9 No Record
BHO E15A8DC0-8516-42A1-81EA-DC94EC1ACF10 No Record
BHO E33CF602-D945-461A-83F0-819F76A199F8 No Record
Tool Bar 21FA44EF-376D-4D53-9B0F-8A89D3229068 No Record
Tool Bar 31c7d459-9cc3-44f2-9dca-fc11795309b4 No Record
Menu Add to Anti-Banner No Database
Button {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} No Database
Button {4248FE82-7FCB-46AC-B270-339F08212110} No Database
Button {CCF151D8-D089-449F-A5A4-D9909053F20F} No Database
ActiveX 283B7DE7-A1ED-4D27-AA59-C6E7427544D2 No Record
ActiveX 8AD9C840-044E-11D1-B3E9-00805F499D93 Java SE Overview - at a Glance
ActiveX CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA No Record
ActiveX CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA No Record


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log file for someone to analize.thanks crash!

[zep516]

Look at your first post I gave required directions for posting.