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  1. #1
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    Default Prelim. steps complete-Here's the HJT log-what's next?

    Thank you very much for your help. My computer was very slow, Firefox Not Responding at times, many pages never even loading. I took the required scans yesterday and thought all was OK, but it wasn't; so I repeated the scans today and here are the results. I will attach the logs if I can figure out how! Thanks again for your assistance in this matter. Sincerely, Darrel from Atlanta

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:46:58 PM, on 4/5/2010
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v8.00 (8.00.6001.18904)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Panda Security\Panda Cloud Antivirus\PSUNMain.exe
    C:\Program Files\Secunia\PSI\psi.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Windows\vVX3000.exe
    C:\Program Files\AVG\AVG9\avgtray.exe
    C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Rainlendar2\Rainlendar2.exe
    C:\Program Files\NirSoft\Volumouse\volumouse.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.bin
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
    O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
    O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [PSUNMain] "C:\Program Files\Panda Security\Panda Cloud Antivirus\PSUNMain.exe" /Traybar
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [QuickTime Plugin Install] C:\Program Files\QuickTime\Plugins\DeleteMe1.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
    O4 - HKLM\..\Run: [VX3000] C:\Windows\vVX3000.exe
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
    O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
    O4 - HKCU\..\Run: [Rainlendar2] C:\Program Files\Rainlendar2\Rainlendar2.exe
    O4 - HKCU\..\Run: [$Volumouse$] "C:\Program Files\NirSoft\Volumouse\volumouse.exe" /nodlg
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')
    O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
    O13 - Gopher Prefix:
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01...PUplden-us.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: avgrsstx.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\570\G2AWinLogon.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
    O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: CarboniteService - Carbonite, Inc. (Online Backup, Computer Backup Software & Remote Backup – Carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\570\g2aservice.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NanoServiceMain - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Cloud Antivirus\PSANHost.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe

    --
    End of file - 8280 bytes

    --------------------------------------------------------------------------------------------------------------

    Malwarebytes' Anti-Malware 1.45
    Malwarebytes

    Database version: 3930

    Windows 6.0.6002 Service Pack 2 (Safe Mode)
    Internet Explorer 8.0.6001.18904

    4/5/2010 9:03:48 PM
    mbam-log-2010-04-05 (21-03-48).txt

    Scan type: Quick scan
    Objects scanned: 98901
    Time elapsed: 2 minute(s), 51 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    ---------------------------------------------------------------------------------------------------------------

    SUPERAntiSpyware Scan Log
    SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

    Generated 04/05/2010 at 08:45 PM

    Application Version : 4.35.1002

    Core Rules Database Version : 4764
    Trace Rules Database Version: 2576

    Scan type : Complete Scan
    Total Scan Time : 00:25:18

    Memory items scanned : 289
    Memory threats detected : 0
    Registry items scanned : 7492
    Registry threats detected : 0
    File items scanned : 25618
    File threats detected : 0

  2. #2
    Moderator Forum Moderator evilfantasy's Avatar
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    Default

    Multiple antivirus warning!


    • Panda Cloud Antivirus
    • AVG

    Microsoft, Kaspersky and Symantec recommend that you do not have more than one antivirus product installed and running on your computer at the same time.

    The real-time protection of two antivirus programs may conflict with each other and cause the following:

    * False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
    * Conflicts: Your system may lock up due to both products attempting to access the same file at the same time.
    * Performance: More that one antivirus will cause your PC to become slow and it may even crash or blue screen.
    * Less protection: Two antivirus trying to scan the same file may interfere with the process and allow a malicious file onto the computer without notice to you.

    Please uninstall all but one antivirus before continuing.

    ----------

    If you already have ComboFix be sure to delete it and download a new copy.

    Download ComboFix© by sUBs from one of the below links. Be sure to save it to the Desktop.

    Link #1
    Link #2

    **Note: It is important that it is saved directly to your Desktop

    Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

    Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

    Double click combofix.exe & follow the prompts.
    Vista users Right-Click on ComboFix.exe and select Run as administrator (you will receive a UAC prompt, please allow it)
    When finished ComboFix will produce a log for you.
    Post the ComboFix log in your next reply.

    Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

    Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

    If you have problems with ComboFix usage, see How to use ComboFix
    .


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