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  1. #1
    JB3
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    Default I can't get rid of this svchosty.exe in my start up.......Can someone help me?

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:00:59 AM, on 7/3/2010
    Platform: Unknown Windows (WinNT 6.01.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16385)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe
    C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe
    C:\Users\Owner\AppData\Local\Temp\svchosty.exe
    C:\Users\Owner\AppData\Local\Temp\svchosty.exe
    C:\Users\Owner\AppData\Local\Temp\svchosty.exe
    C:\Users\Owner\AppData\Local\Temp\svchosty.exe
    C:\Users\Owner\AppData\Local\Temp\svchosty.exe
    C:\Users\Owner\AppData\Local\Temp\svchosty.exe
    C:\Users\Owner\AppData\Local\Temp\svchosty.exe
    C:\Users\Owner\AppData\Local\Temp\svchosty.exe
    C:\Users\Owner\AppData\Local\Temp\svchosty.exe
    C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: (no name) - MRI_DISABLED - (no file)
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: ProfileSongToolbarIE - {367570a9-768f-4371-afc0-5bb758148619} - C:\Program Files (x86)\ProfileSong\Profile Song\adxloader.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)
    O3 - Toolbar: LimeWire Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O3 - Toolbar: Profile Song - {25278368-52A4-4919-80E0-6F3822D2FE1F} - C:\Program Files (x86)\ProfileSong\Profile Song\adxloader.dll
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [TWebCamera] "%ProgramFiles%\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [C:\Users\Owner\AppData\Local\Temp\ope134D.exe ] "C:\Users\Owner\AppData\Local\Temp\ope134D.exe"
    O4 - HKLM\..\Run: [SpySweeper] C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe /startintray
    O4 - HKCU\..\Run: [Search Protection] "C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe"
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - .DEFAULT User Startup: Best Buy Software Installer.lnk = C:\Program Files\Best Buy Software Installer\Best Buy Software Installer.exe (User 'Default user')
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...p=ZJxdm398YWUS
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
    O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...tup1.0.1.1.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
    O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
    O23 - Service: ConfigFree Gadget Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
    O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
    O23 - Service: Zatisfi Search Assistant Service (GPSearchAssistant) - Unknown owner - C:\Program Files (x86)\Zatisfi\Zatisfi Search Assistant\GPSearchGuard.exe
    O23 - Service: Zatisfi Update Service (gupdate) (gupdate) - Zatisfi LLC - C:\Program Files (x86)\Zatisfi\Update\ZatisfiUpdate.exe
    O23 - Service: Google Update Service (gupdate1caa5325d4f7f9c) (gupdate1caa5325d4f7f9c) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: Maxtor Service (Maxtor Sync Services) - Seagate Technology LLC - C:\Program Files (x86)\Maxtor\Sync\SyncServices.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
    O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
    O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
    O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
    O23 - Service: Time Warner Cable RcAppSvc (TWCRcAppSvc) - Unknown owner - C:\Program Files (x86)\Time Warner Cable\Connection Manager\RcAppSvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (Antivirus & Anti Spyware Security Software for Home & Business | Webroot) - C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeper.exe
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.exe
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

    --
    End of file - 11866 bytes

  2. #2
    Member Net_Surfer's Avatar
    Join Date
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    Paradise Ca.
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    Default

    Hello JB3 and Welcome to help2go spyware forum.


    My nick is Net_Surfer and I will be helping you with your malware issues, this may or may not solve other issues you may have with your machine.

    Please note that whatever repairs we make, are for fixing "your computer problems only" and by no means should be used on another computer.

    I would also like to inform you that most of us here at help2go support forums offer our expert assistance out of the goodness of our hearts. Please be courteous and appreciative for the assistance provided!


    Please be patient and I'd be grateful if you would note the following:

    The cleaning process is not instant. Gmer, DDS, ComboFix, RSIT and hijackthis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.

    1. Please Read All Instructions Carefully and perform the steps fully and in the order they are written.
    2. If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
    3. Do not attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.
    4. In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.
    5. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.
    6. Please continue to review my answers until I tell you that your machine is clean and free of malware. (Absence of symptoms does not mean that everything is clear.
    Just because you can't see a problem doesn't mean it isn't there.

    If you can do these things, everything should go smoothly!

    Please carefully follow my next set of steps:


    step1.
    * Please download: Malwarebytes' Anti-Malware
    Note: If you already have Malwarebytes' Anti-Malware, just update first then run it.
    • Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform a Full system Scan", then click Scan (the scan may take some time to finish, so please be patient).
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy and Paste the entire report in your next reply .
    Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.


    step 2. **Note: In the event you already have old versions of Combofix I need you to delete them, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • If you are using Firefox, make sure that your download settings are as follows:

      * Tools->Options->Main tab
      * Set to "Always ask me where to Save the files".
    • For Internet Explorer:
      o Choose to save, not open the file
      o When prompted - save the file to your desktop, and rename it to CFscan with .exe extension on the end.


    Please download Combofix from any of the links below but rename it to CFscan before saving it to your desktop.
    Link 1
    Link 2

    Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    step 3. Please insert your flash drive and all usb-drives before running Combofix
    • Important notes regarding ComboFix:

      ComboFix may reset a number of Internet Explorer's settings, including making it the default browser. This can easily be changed once we're finished.

      ComboFix also prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you, please let me know. This can be undone manually when we're finished. Read HERE for an article written by dvk01 on why we disable autoruns.
    • Close any open browsers.
      WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    • The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop.
    • Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

    -----------------------------------------------------------
    step 4. Double click on the renamed on your desktop & follow the prompts.
    If you are unsure how to run ComboFix tool, please visit this webpage for instructions: How-to-use-combofix
    • If you receive a message that Combofix has detected the presence of rootkit activity and needs to reboot, kindly write down on paper the list of files present in the message before continuing, and post it in your next reply.

      NOTE: If you have Windows XP: Combofix may ask you to install the Recovery Console, please allow it to do so.
    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**
    *** When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" for further review.***

    A word of advise if you are a lurker: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix.
    It is intended by its creator to be used under the guidance and supervision of a Malware Removal Expert.

    Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.
    Please read Combofix's Disclaimer.


    Step 5.

    Looking over your log, it seems you don't have any evidence of an anti-virus software.

    Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors NOW:

    1) Antivir PersonalEdition Classic - Free anti-virus software for Windows. Free support.
    2) avast - Anti-virus program for Windows. The home edition is freeware for noncommercial users.
    3) AVG 9 Anti-Virus Free Edition - Free edition of the AVG anti-virus program for Windows.

    You should run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and results in program conflicts and false virus alerts.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    Summary of the logs I will need in your next reply:
    • The report log of combofix C:\combofix.text
    • The report log of MBAM

    And a description of any remaining problems.

    How are things your end JB3 ???.


    Upon completing the above steps I will review your logs again and take the steps necessary with you to get your machine back in working order clean and free of malware.

    Please DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean and free of malware!!!

    Kind regards
    Net_Surfer

    Our help here is always free but it does cost money to keep the site running. If you feel we've helped you kindly, Click here: >> Please Donate to the Forum <<


    "Obstacles are what you see when yo take your eyes off your Goals"

    Net_Surfer is a Graduate of BleepingComputer Malware Removal Training ProgramYou too could train to help others!.