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  1. #1
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    Default Error trying to click on sites in IE

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:20:00 PM, on 10/23/2011
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\WindowsMobile\wmdc.exe
    C:\Windows\System32\WLTRAY.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
    C:\Program Files\MyWebSearch\bar\4.bin\MWSOEMON.EXE
    C:\Program Files\Citrix\ICA Client\concentr.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Windows\ehome\ehtray.exe
    C:\Users\neneh\AppData\Roaming\Jenkat\Jenkat Games Arcade\JenkatGA.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\FrostWire Pro\FrostWire.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\Citrix\ICA Client\wfcrun32.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Program Files\Mozilla Firefox\firefox.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Yahoo!
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = Yahoo! SearchBar Home Page
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Yahoo!
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Yahoo!
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\bar\4.bin\MWSSRCAS.DLL
    O1 - Hosts: ::1 localhost
    O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\bar\4.bin\MWSSRCAS.DLL
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\4.bin\MWSBAR.DLL
    O2 - BHO: StartNow Toolbar Helper - {6E13D095-45C3-4271-9475-F3B48227DD9F} - C:\Program Files\StartNow Toolbar\Toolbar32.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: BHO Project - {de4e75d3-60aa-4f02-a0e4-c8a40576574c} - C:\Program Files\Object\bho_project.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\4.bin\MWSBAR.DLL
    O3 - Toolbar: StartNow Toolbar - {5911488E-9D1E-40ec-8CBB-06B231CC153F} - C:\Program Files\StartNow Toolbar\Toolbar32.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
    O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\4.bin\mwsoemon.exe
    O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files\Citrix\ICA Client\concentr.exe" /startup
    O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\4.bin\m3SrchMn.exe" /m=2 /w /h
    O4 - HKLM\..\Run: [StartNowToolbarHelper] "C:\Program Files\StartNow Toolbar\ToolbarHelper.exe"
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\4.bin\mwsoemon.exe
    O4 - HKCU\..\Run: [Jenkat Games Arcade] C:\Users\neneh\AppData\Roaming\Jenkat\Jenkat Games Arcade\JenkatGA.exe /b
    O4 - HKCU\..\Run: [frostwire pro] "C:\Program Files\FrostWire Pro\FrostWire.exe" -h
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [InstallIQUpdater] "C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe" /silent /autorun
    O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...Q&n=2009051218
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
    O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
    O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
    O9 - Extra button: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O13 - Gopher Prefix:
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...tup1.0.1.1.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
    O18 - Filter hijack: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files\Citrix\ICA Client\IcaMimeFilter.dll
    O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: My Web Search Service (MyWebSearchService) - MyWebSearch.com - C:\PROGRA~1\MYWEBS~1\bar\4.bin\mwssvc.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: Updater Service for StartNow Toolbar - Unknown owner - C:\Program Files\StartNow Toolbar\ToolbarUpdaterService.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 11886 bytes



    Please help me understand why when I try to click on a web page, it says that internet explorer in not running and that it has to close. However, it only closes the webpage itself and not IE. This just begun today. Earlier this week, there was an issue with my computers main screensaver being unavailable and the main screen would not show up. What is possibly going on?

  2. #2
    Member Spyware Fighter
    Join Date
    Jun 2010
    Location
    Bement,Ill USA
    Posts
    1,340
    Points
    146

    Default

    Hello and welcome to Help2Go

    We apologize for the delay in responding to your request for help. Here at Help2Go we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

    Please take note:

    1. If you have since resolved the original problem you were having, we would appreciate you letting us know.
    2. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
      • If you are unsure about any of these characteristics just post what you can and we will guide you.
    3. Please tell us if you have your original Windows CD/DVD available.
    4. If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
    5. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
    6. Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
    7. If you have already posted a DDS log, please do so again, as your situation may have changed.
    8. Use the 'Add Reply' and add the new log to this thread.


    We need to see some information about what is happening in your machine. Please perform the following scan again:

    • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
    • Double click on the DDS icon, allow it to run.
    • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
    • Notepad will open with the results.
    • Follow the instructions that pop up for posting the results.
    • Close the program window, and delete the program from your desktop.
    Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

    Information on A/V control HERE


    We also need a new log from the GMER anti-rootkit Scanner.

    Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step. Then proceed to run aswMbr.exe as noted below.

    Please first disable any CD emulation programs using the steps found in this topic:

    Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:


    Note:
    If you are unable to run a Gmer scan due the fact you are running a 64bit machine please run the following tool and post its log.

    Please download aswMBR ( 511KB ) to your desktop.
    • Double click the aswMBR.exe icon to run it
    • Click the Scan button to start the scan
    • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.




    Thanks and again sorry for the delay.
    " Extinguishing Malware from the world"

    The Spware Help forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.
    HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
    Thanks-




  3. #3
    Member Spyware Fighter
    Join Date
    Jun 2010
    Location
    Bement,Ill USA
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    1,340
    Points
    146

    Default

    Hello.

    Are you still there?

    If you are please follow the instructions in my previous post.

    If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

    Please reply back telling us so. If you don't reply within 3-5 days the topic will need to be closed.

    Thanks for understanding

    With Regards,
    fireman4it
    " Extinguishing Malware from the world"

    The Spware Help forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.
    HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
    Thanks-




  4. #4
    Member Spyware Fighter
    Join Date
    Jun 2010
    Location
    Bement,Ill USA
    Posts
    1,340
    Points
    146

    Default

    Hello.

    There had been no reply from the topic starter in 5 days. Due to inactivity, this topic is now closed.
    If you are the topic starter and need this topic reopened, send me a message.

    Everyone else, please begin a new topic.

    With Regards,
    fireman4it
    " Extinguishing Malware from the world"

    The Spware Help forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.
    HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
    Thanks-