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  1. #1
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    Default I have problems with windows updates...

    I can not make updates to my computer and am using windows vista 64 bit.

    please, help me...thanks.

  2. #2
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    Malwarebytes' Anti-Malware 1.51.2.1300
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Database version: 8027

    Windows 6.0.6002 Service Pack 2
    Internet Explorer 8.0.6001.18882

    10/26/2011 9:29:17 PM
    mbam-log-2011-10-26 (21-29-17).txt

    Scan type: Quick scan
    Objects scanned: 184098
    Time elapsed: 2 minute(s), 21 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 1
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CURRENT_USER\Software\AppDataLow\mmagootl (PUP.MightyMagoo) -> Not selected for removal.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

  3. #3
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    Default

    This is the correct.... sorry...



    Malwarebytes' Anti-Malware 1.51.2.1300
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Database version: 8027

    Windows 6.0.6002 Service Pack 2
    Internet Explorer 8.0.6001.18882

    10/26/2011 9:49:44 PM
    mbam-log-2011-10-26 (21-49-44).txt

    Scan type: Quick scan
    Objects scanned: 184113
    Time elapsed: 1 minute(s), 18 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected

  4. #4
    Member Spyware Fighter zep516's Avatar
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    First thing to check:

    Is Automatic Updates enabled?

    You can do this by going to Start and typing in services.msc in the search box.
    Next, press Enter and the Windows Services dialog will appear. Now scroll down until you see the Windows Update service, (wuauserv) right-click on it and choose start. If the service is already started then obviously that's not the issue.

    Next

    Automatically diagnose and fix common problems with Windows Update"

    http://www.sevenforums.com/tutorials...ate-reset.html
    Last edited by zep516; 10-27-2011 at 09:30 AM.

  5. #5
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    I did all the steps on both options and still can not install the 73 updates....

  6. #6
    Member Spyware Fighter zep516's Avatar
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    Try using System File Checker,
    System File Checker merely makes sure that all system files are where they should be. The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
    Open an Elevated Command Prompt window. To do so, click Start, then type cmd in the Start Search box. In the results area, right-click cmd.exe, and then click Run as administrator. You will be prompted to type the password for an administrator account. Click Continue if you are the administrator or type the administrator password. Then, click Continue.

    At the command prompt, type the following command, sfc /scannow and then press ENTER.


    The scan may take some time to complete. Windows will repair any corrupted or missing files that it finds. If required, Windows may prompt you to insert the Operating System CD.


    Also

    System Update Readiness Tool for Windows Vista for x64-based Systems (KB947821)

    Download Details - Microsoft Download Center - System Update Readiness Tool for Windows Vista for x64-based Systems (KB947821) [August 2011]

  7. #7
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    Default 'I have problems with windows updates...'‏

    I followed the instructions, and the updates were not made.
    I get this message at the end of the process the administrator:

    " windows resource protection found corrupt files but was unable to fix some of them. "

  8. #8
    Member Spyware Fighter zep516's Avatar
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    maribelsotolop1,

    I am sorry I totally missed this entry below in the Malwarebytes log. I'm concerned there could be other infections that Malwarebytes did not see or report. We need to do more thorough scans before moving forward with this issue.

    Registry Keys Infected:
    HKEY_CURRENT_USER\Software\AppDataLow\mmagootl (PUP.MightyMagoo) -> Not selected for removal.


    Please see the link below and post in the Malware forum. Please be patient there and some will get to you and run much more thorough Malware scans. Provide a link to this thread so the Malware forum knows what has been done.

    Spyware Help

  9. #9
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    please check my post #3
    I already scan and removed that registry key infected

  10. #10
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    Quote Originally Posted by maribelsotolop1 View Post
    please check my post #3
    I already scan and removed that registry key infected
    Yes you did remove it . The problem is it shows a infection which there could be more hidden ones which could be keeping you from updating your computer. Therefore we need to make sure there is no further infection before proceeding with finding why it is not letting you update.

    We need to have a look at your machine please run the following scans and post there logs.

    1.
    • 1. Please download OTL from one of the following mirrors:
    • This is THE Mirror
      2. Save it to your desktop.
      3. Double click on the icon on your desktop.
      4. Under the Custom Scan box paste this in
      netsvcs
      %SYSTEMDRIVE%\*.exe
      /md5start
      eventlog.dll
      scecli.dll
      netlogon.dll
      cngaudit.dll
      sceclt.dll
      ntelogon.dll
      logevent.dll
      iaStor.sys
      nvstor.sys
      atapi.sys
      IdeChnDr.sys
      viasraid.sys
      AGP440.sys
      vaxscsi.sys
      nvatabus.sys
      viamraid.sys
      nvata.sys
      nvgts.sys
      iastorv.sys
      ViPrt.sys
      eNetHook.dll
      ahcix86.sys
      KR10N.sys
      /md5stop
      %systemroot%\*. /mp /s
      CREATERESTOREPOINT

      5. Push the Quick Scan button.
      6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized



    2.
    Please download aswMBR ( 511KB ) to your desktop.
    • Double click the aswMBR.exe icon to run it
    • Click the Scan button to start the scan
    • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.
    " Extinguishing Malware from the world"

    The Spware Help forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.
    HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
    Thanks-




  11. The Following User Says Thank You to fireman4it For This Useful Post:


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