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  1. #1
    Member
    Join Date
    Jan 2012
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    Default Computer slow and Freezing

    For apparently no reason, my computer (HP Pavillion G4-1135DX) suddenly started freezing up and I had no choice but to shut down using the power button. Now it has continued to freeze every time I try to use it. Here are the logs requested:

    SUPERAntiSpyware Scan Log
    SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

    Generated 01/18/2012 at 03:40 PM

    Application Version : 5.0.1142

    Core Rules Database Version : 8142
    Trace Rules Database Version: 5954

    Scan type : Complete Scan
    Total Scan Time : 00:56:43

    Operating System Information
    Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
    UAC Off - Administrator

    Memory items scanned : 803
    Memory threats detected : 0
    Registry items scanned : 71343
    Registry threats detected : 0
    File items scanned : 52097
    File threats detected : 177

    Adware.Tracking Cookie
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\DZ3ICN2U.txt [ /yieldmanager.net ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\2MFZ7IFZ.txt [ /revsci.net ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\1N386PZD.txt [ /standardmedia.co.ke ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\VY0DYV2C.txt [ /doubleclick.net ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\K2GOEDC5.txt [ /advertising.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\ON10F5C7.txt [ /a1.interclick.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\TDANKGN9.txt [ /tribalfusion.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\LIAQ6T8B.txt [ /collective-media.net ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\70163Z4L.txt [ /imrworldwide.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\03X6UCDU.txt [ /bs.serving-sys.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\9Y9X7S0N.txt [ /adxpose.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\2T7DZUHG.txt [ /adtech.de ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\DMYR88SR.txt [ /at.atwola.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\QE1R0RV2.txt [ /atdmt.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\HJ9YUPYB.txt [ /insightexpressai.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\J0801Z0D.txt [ /serving-sys.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\KCDT6ARC.txt [ /adbrite.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\BQMMFJCX.txt [ /ads.undertone.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\4L66JBFF.txt [ /247realmedia.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\ION8NO14.txt [ /interclick.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\QSKXY2KX.txt [ /akamai.interclickproxy.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\MJ52D2GY.txt [ /r1-ads.ace.advertising.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\39K8750N.txt [ /www.standardmedia.co.ke ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\ZOV939HF.txt [ /e-2dj6aemicgd5icp.stats.esomniture.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\XBXHFRPC.txt [ /mm.chitika.net ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\1JOFSN16.txt [ /media6degrees.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\2LYV040U.txt [ /kontera.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\DVX03BF2.txt [ /ad.yieldmanager.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\OR6NXHE6.txt [ /legolas-media.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\155XWZW1.txt [ /invitemedia.com ]
    C:\USERS\DUNCAN\AppData\Roaming\Microsoft\Windows\Cookies\1E19O1T4.txt [ Cookie:duncan@atdmt.com/ ]
    C:\USERS\DUNCAN\AppData\Roaming\Microsoft\Windows\Cookies\RWLZA7H0.txt [ Cookie:duncan@doubleclick.net/ ]
    C:\USERS\DUNCAN\AppData\Roaming\Microsoft\Windows\Cookies\DWU3FNLG.txt [ Cookie:duncan@yieldmanager.net/ ]
    C:\USERS\DUNCAN\AppData\Roaming\Microsoft\Windows\Cookies\KCQSH8K1.txt [ Cookie:duncan@invitemedia.com/ ]
    C:\USERS\DUNCAN\Cookies\1E19O1T4.txt [ Cookie:duncan@atdmt.com/ ]
    C:\USERS\DUNCAN\Cookies\RWLZA7H0.txt [ Cookie:duncan@doubleclick.net/ ]
    C:\USERS\DUNCAN\Cookies\DWU3FNLG.txt [ Cookie:duncan@yieldmanager.net/ ]
    C:\USERS\DUNCAN\Cookies\KCQSH8K1.txt [ Cookie:duncan@invitemedia.com/ ]
    C:\USERS\JENNIFER\Cookies\DZ3ICN2U.txt [ Cookie:jennifer@yieldmanager.net/ ]
    C:\USERS\JENNIFER\Cookies\2MFZ7IFZ.txt [ Cookie:jennifer@revsci.net/ ]
    C:\USERS\JENNIFER\Cookies\1N386PZD.txt [ Cookie:jennifer@standardmedia.co.ke/ ]
    C:\USERS\JENNIFER\Cookies\K2GOEDC5.txt [ Cookie:jennifer@advertising.com/ ]
    C:\USERS\JENNIFER\Cookies\ON10F5C7.txt [ Cookie:jennifer@a1.interclick.com/ ]
    C:\USERS\JENNIFER\Cookies\TDANKGN9.txt [ Cookie:jennifer@tribalfusion.com/ ]
    C:\USERS\JENNIFER\Cookies\LIAQ6T8B.txt [ Cookie:jennifer@collective-media.net/ ]
    C:\USERS\JENNIFER\Cookies\70163Z4L.txt [ Cookie:jennifer@imrworldwide.com/cgi-bin ]
    C:\USERS\JENNIFER\Cookies\03X6UCDU.txt [ Cookie:jennifer@bs.serving-sys.com/ ]
    C:\USERS\JENNIFER\Cookies\9Y9X7S0N.txt [ Cookie:jennifer@adxpose.com/ ]
    C:\USERS\JENNIFER\Cookies\DMYR88SR.txt [ Cookie:jennifer@at.atwola.com/ ]
    C:\USERS\JENNIFER\Cookies\QE1R0RV2.txt [ Cookie:jennifer@atdmt.com/ ]
    C:\USERS\JENNIFER\Cookies\HJ9YUPYB.txt [ Cookie:jennifer@insightexpressai.com/ ]
    C:\USERS\JENNIFER\Cookies\4L66JBFF.txt [ Cookie:jennifer@247realmedia.com/ ]
    C:\USERS\JENNIFER\Cookies\QSKXY2KX.txt [ Cookie:jennifer@akamai.interclickproxy.com/ ]
    C:\USERS\JENNIFER\Cookies\MJ52D2GY.txt [ Cookie:jennifer@r1-ads.ace.advertising.com/ ]
    C:\USERS\JENNIFER\Cookies\ZOV939HF.txt [ Cookie:jennifer@e-2dj6aemicgd5icp.stats.esomniture.com/ ]
    C:\USERS\JENNIFER\Cookies\XBXHFRPC.txt [ Cookie:jennifer@mm.chitika.net/ ]
    C:\USERS\JENNIFER\Cookies\1JOFSN16.txt [ Cookie:jennifer@media6degrees.com/ ]
    C:\USERS\JENNIFER\Cookies\2LYV040U.txt [ Cookie:jennifer@kontera.com/ ]
    C:\USERS\JENNIFER\Cookies\DVX03BF2.txt [ Cookie:jennifer@ad.yieldmanager.com/ ]
    C:\USERS\JENNIFER\Cookies\OR6NXHE6.txt [ Cookie:jennifer@legolas-media.com/ ]
    C:\USERS\JENNIFER\Cookies\155XWZW1.txt [ Cookie:jennifer@invitemedia.com/ ]
    .doubleclick.net [ C:\USERS\JENNIFER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .divx.112.2o7.net [ C:\USERS\JENNIFER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .doubleclick.net [ C:\USERS\JENNIFER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .googleads.g.doubleclick.net [ C:\USERS\JENNIFER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .adserving.autotrader.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .adxpose.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .histats.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .imrworldwide.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .imrworldwide.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .traffic.prod.cobaltgroup.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .invitemedia.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .adinterax.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .amazon-adsystem.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .amazon-adsystem.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .pointroll.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .legolas-media.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .interclick.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .interclick.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    fidelity.rotator.hadj7.adjuggler.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    fidelity.rotator.hadj7.adjuggler.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .lucidmedia.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    fidelity.rotator.hadj7.adjuggler.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .adtechus.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    hhm.rotator.hadj7.adjuggler.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    hhm.rotator.hadj7.adjuggler.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    hhm.rotator.hadj7.adjuggler.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .driverfinderpro.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .driverfinderpro.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .driverfinderpro.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .crackle.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .crackle.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .crackle.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .crackle.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .crackle.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .crackle.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .crackle.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .crackle.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .crackle.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .crackle.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .crackle.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .crackle.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .crackle.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .crackle.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .invitemedia.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .gsimedia.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    media.gsimedia.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    Google [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .tracking.dsmmadvantage.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    Google [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    Google [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    weddingwire.advertserve.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .invitemedia.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .findgift.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .findgift.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    Find Unique Gift Ideas and Creative Gifts - FindGift.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .findgift.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .findgift.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .findgift.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .findgift.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .findgift.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    tracking.waterfrontmedia.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .lfstmedia.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .a1.interclick.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .akamai.interclickproxy.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .interclick.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .a1.interclick.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .a1.interclick.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .a1.interclick.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .a1.interclick.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .a1.interclick.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .interclick.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    www.mynortonaccount.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    www.mynortonaccount.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .mynortonaccount.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .media6degrees.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .media6degrees.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .media6degrees.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .media6degrees.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .media6degrees.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .media6degrees.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .media6degrees.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .legolas-media.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .legolas-media.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .legolas-media.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .eyewonder.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .eyewonder.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    accounts.google.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .pointroll.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .invitemedia.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .invitemedia.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .invitemedia.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .interclick.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .adinterax.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .invitemedia.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .invitemedia.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .invitemedia.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    .invitemedia.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]
    adserver.leanmarket.com [ C:\USERS\JENNIFER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\IXFLLPMW.DEFAULT\COOKIES.SQLITE ]

    PotentiallyUnwanted.CNETInstaller
    C:\USERS\JENNIFER\APPDATA\LOCAL\TEMP\ICREINSTALL\CNET_COLLAGEMAKER3_7RELC_MSI.EXE




    ________________________________________________________________________________________________




    Malwarebytes Anti-Malware (Trial) 1.60.0.1800
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Database version: v2012.01.18.06

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Jennifer :: JENNIFER-HP [administrator]

    Protection: Enabled

    1/18/2012 4:31:07 PM
    mbam-log-2012-01-18 (16-31-07).txt

    Scan type: Full scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 339507
    Time elapsed: 2 hour(s), 14 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)

    ____________________________________________________________________________________________________



    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 9:00:58 PM, on 1/18/2012
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Norton AntiVirus\Engine\19.2.0.10\ccSvcHst.exe
    C:\Users\Jennifer\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
    C:\Program Files (x86)\McAfee Security Scan\3.0.250\SSScheduler.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
    C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVH.EXE
    C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HP | MSN
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HP | MSN
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = HP | MSN
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
    O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\19.2.0.10\IPS\IPSBHO.DLL
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
    O4 - HKLM\..\Run: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    O4 - HKLM\..\Run: [CenturyLinkTouchPointAgent] "C:\Program Files (x86)\CenturyLink\Desktop\CenturyLinkTouchPointAgent.exe" /autostart
    O4 - HKLM\..\Run: [Qwest Personal Digital Vault] "C:\Program Files (x86)\CenturyLink Personal Digital Vault\QwestPersonalDigitalVault.exe" /m
    O4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
    O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    O4 - HKCU\..\Run: [SansaDispatch] C:\Users\Jennifer\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
    O4 - HKCU\..\Run: [Spotify] "C:\Users\Jennifer\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files (x86)\McAfee Security Scan\3.0.250\SSScheduler.exe
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} (WorldWinner ActiveX Launcher Control) - http://www.worldwinner.com/games/lau...0/iewwload.cab
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
    O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
    O23 - Service: AMD Reservation Manager - Advanced Micro Devices - C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: Easybits Services for Windows (ezSharedSvc) - EasyBits Software AS - C:\Windows\System32\ezSharedSvcHost.exe
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
    O23 - Service: HP Connection Manager 4 Service (hpCMSrv) - Hewlett-Packard Development Company L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
    O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
    O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
    O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\3.0.250\McCHSvc.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files (x86)\Norton AntiVirus\Engine\19.2.0.10\ccSvcHst.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 12620 bytes

  2. #2
    Member Spyware Fighter DonnaB's Avatar
    Join Date
    Apr 2009
    Location
    Illiana, Ill. USA
    Posts
    3,521
    Points
    563

    Default

    Hi jen1201,

    Welcome to Help2Go!

    I see Norton and McAfee in your HJT log.

    The real-time protection of two antivirus programs may conflict with each other and cause the following:
    • False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
    • Conflicts: Your system may lock up due to both products attempting to access the same file at the same time.
    • Performance: More that one antivirus will cause your PC to become slow and it may even freeze, crash or blue screen.
    • Less protection: Two antivirus trying to scan the same file may interfere with the process and allow a malicious file onto the computer without notice to you.


    You'll have to decide which AV you would like to keep. Some AV software programs need a special tool to completely uninstall all residuals files that can linger causing problems. Even after you manually uninstall the software.

    To remove the unwanted AV please follow the instructions below:

    Please download Revo Uninstaller Pro (30 DAYS FREE TRIAL) and save to your desktop.

    • Double click RevoUninProSetup.exe icon on the desktop and click Run
    • Click OK in the Select Setup Language box.
    • Click Next>
    • Select [b]I accept the agreement and click Next>
    • Be sure the install location is C:\Program Files\VS Revo Group\Revo Uninstaller Pro and click Next>
    • Make sure that Create a desktop icon is checked and click Next>. (you may uncheck any other option if you choose)
    • Click Install
    • Make sure that Launch Revo Uninstaller Pro is checked then click Finish


    A page will be displayed with all your installed programs.

    Look for and click on the icon for the program that you would like to uninstall and click on Unistall in the menu at the top.

    Let me know if you computer still freezes up on you or if you have any other problems.

    Thank you,

    Donna
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"

  3. The Following User Says Thank You to DonnaB For This Useful Post:


  4. #3
    Member
    Join Date
    Jan 2012
    Posts
    2
    Points
    0

    Default Removed McAfee, Repeated Scans, New Logs Included

    Hi Donna, and thank you for your reply.
    I uninstalled the McAfee Security Scan. I was under the impression that it was just a scanner versus AV. I had downloaded it after the problem began, to see if it detected anything, but it didn't.
    After uninstalling McAfee, I've continued having the same problem, so I repeated the SuperAntiSpyware, Malwarebytes, and HiJack this scans, and here are the results:

    SUPERAntiSpyware Scan Log
    SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

    Generated 01/19/2012 at 08:20 AM

    Application Version : 5.0.1142

    Core Rules Database Version : 8142
    Trace Rules Database Version: 5954

    Scan type : Complete Scan
    Total Scan Time : 00:58:46

    Operating System Information
    Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
    UAC Off - Administrator

    Memory items scanned : 758
    Memory threats detected : 0
    Registry items scanned : 71372
    Registry threats detected : 0
    File items scanned : 52499
    File threats detected : 46

    Adware.Tracking Cookie
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\3OYOMJR8.txt [ /liveperson.net ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\EV1QJ15U.txt [ /yieldmanager.net ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\C69S3W8A.txt [ /revsci.net ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\NUOL0L0Y.txt [ /mediaplex.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\1IOA5M4I.txt [ /specificclick.net ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\YE73O3WS.txt [ /amazon-adsystem.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\TNNJ1QJ2.txt [ /statse.webtrendslive.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\A381I2E1.txt [ /doubleclick.net ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\8QSRCR2L.txt [ /server.iad.liveperson.net ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\K4TAU742.txt [ /advertising.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\IUNJGXUJ.txt [ /a1.interclick.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\MDGK960H.txt [ /fastclick.net ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\SMJGY6FR.txt [ /imrworldwide.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\NAFVAJUD.txt [ /ru4.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\PTGR8KAT.txt [ /atdmt.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\R695A5H5.txt [ /liveperson.net ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\N5C0VVEJ.txt [ /ads.undertone.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\ML7PP44D.txt [ /apmebf.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\P16C11L9.txt [ /interclick.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\LOW4FXPN.txt [ /akamai.interclickproxy.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\YT66YGRG.txt [ /www.burstnet.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\4ZPMSXE0.txt [ /media6degrees.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\OC5QBOIV.txt [ /ad.yieldmanager.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\FBAXVGMX.txt [ /invitemedia.com ]
    C:\USERS\JENNIFER\AppData\Roaming\Microsoft\Windows\Cookies\Low\LI9JH2WW.txt [ Cookie:jennifer@atdmt.com/ ]
    C:\USERS\JENNIFER\Cookies\3OYOMJR8.txt [ Cookie:jennifer@liveperson.net/ ]
    C:\USERS\JENNIFER\Cookies\EV1QJ15U.txt [ Cookie:jennifer@yieldmanager.net/ ]
    C:\USERS\JENNIFER\Cookies\C69S3W8A.txt [ Cookie:jennifer@revsci.net/ ]
    C:\USERS\JENNIFER\Cookies\1IOA5M4I.txt [ Cookie:jennifer@specificclick.net/ ]
    C:\USERS\JENNIFER\Cookies\TNNJ1QJ2.txt [ Cookie:jennifer@statse.webtrendslive.com/ ]
    C:\USERS\JENNIFER\Cookies\8QSRCR2L.txt [ Cookie:jennifer@server.iad.liveperson.net/ ]
    C:\USERS\JENNIFER\Cookies\K4TAU742.txt [ Cookie:jennifer@advertising.com/ ]
    C:\USERS\JENNIFER\Cookies\IUNJGXUJ.txt [ Cookie:jennifer@a1.interclick.com/ ]
    C:\USERS\JENNIFER\Cookies\SMJGY6FR.txt [ Cookie:jennifer@imrworldwide.com/cgi-bin ]
    C:\USERS\JENNIFER\Cookies\NAFVAJUD.txt [ Cookie:jennifer@ru4.com/ ]
    C:\USERS\JENNIFER\Cookies\PTGR8KAT.txt [ Cookie:jennifer@atdmt.com/ ]
    C:\USERS\JENNIFER\Cookies\R695A5H5.txt [ Cookie:jennifer@liveperson.net/hc/19452074 ]
    C:\USERS\JENNIFER\Cookies\ML7PP44D.txt [ Cookie:jennifer@apmebf.com/ ]
    C:\USERS\JENNIFER\Cookies\LOW4FXPN.txt [ Cookie:jennifer@akamai.interclickproxy.com/ ]
    C:\USERS\JENNIFER\Cookies\YT66YGRG.txt [ Cookie:jennifer@www.burstnet.com/ ]
    C:\USERS\JENNIFER\Cookies\4ZPMSXE0.txt [ Cookie:jennifer@media6degrees.com/ ]
    C:\USERS\JENNIFER\Cookies\OC5QBOIV.txt [ Cookie:jennifer@ad.yieldmanager.com/ ]
    C:\USERS\JENNIFER\Cookies\FBAXVGMX.txt [ Cookie:jennifer@invitemedia.com/ ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\CGT6QD82.txt [ /a1.interclick.com ]
    C:\Users\Jennifer\AppData\Roaming\Microsoft\Windows\Cookies\EOSKBN55.txt [ /interclick.com ]
    C:\USERS\JENNIFER\Cookies\CGT6QD82.txt [ Cookie:jennifer@a1.interclick.com/ ]
    -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


    Malwarebytes Anti-Malware (Trial) 1.60.0.1800
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Database version: v2012.01.19.01

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Jennifer :: JENNIFER-HP [administrator]

    Protection: Enabled

    1/19/2012 8:27:49 AM
    mbam-log-2012-01-19 (08-27-49).txt

    Scan type: Full scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 342646
    Time elapsed: 56 minute(s), 14 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
    ________________________________________________________________________________________________________________________________


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 9:27:48 AM, on 1/19/2012
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Norton AntiVirus\Engine\19.2.0.10\ccSvcHst.exe
    C:\Users\Jennifer\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
    C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
    C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\cvh.exe
    C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HP | MSN
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HP | MSN
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = HP | MSN
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
    O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\19.2.0.10\IPS\IPSBHO.DLL
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
    O4 - HKLM\..\Run: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    O4 - HKLM\..\Run: [CenturyLinkTouchPointAgent] "C:\Program Files (x86)\CenturyLink\Desktop\CenturyLinkTouchPointAgent.exe" /autostart
    O4 - HKLM\..\Run: [Qwest Personal Digital Vault] "C:\Program Files (x86)\CenturyLink Personal Digital Vault\QwestPersonalDigitalVault.exe" /m
    O4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
    O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    O4 - HKCU\..\Run: [SansaDispatch] C:\Users\Jennifer\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
    O4 - HKCU\..\Run: [Spotify] "C:\Users\Jennifer\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} (WorldWinner ActiveX Launcher Control) - http://www.worldwinner.com/games/lau...0/iewwload.cab
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
    O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
    O23 - Service: AMD Reservation Manager - Advanced Micro Devices - C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: Easybits Services for Windows (ezSharedSvc) - EasyBits Software AS - C:\Windows\System32\ezSharedSvcHost.exe
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
    O23 - Service: HP Connection Manager 4 Service (hpCMSrv) - Hewlett-Packard Development Company L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
    O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
    O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
    O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files (x86)\Norton AntiVirus\Engine\19.2.0.10\ccSvcHst.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 12133 bytes

  5. #4
    Member Spyware Fighter DonnaB's Avatar
    Join Date
    Apr 2009
    Location
    Illiana, Ill. USA
    Posts
    3,521
    Points
    563

    Default

    Hi jen1201,

    I uninstalled the McAfee Security Scan. I was under the impression that it was just a scanner versus AV.
    You are correct that McAfee Security Scan Plus is not an AV. What it does is scans to verify that you have AV, Spyware, and Firewall Protection installed on your computer. It will also check if you have Web Protection. Many consider it Adware because it's recommendations are designed to offer McAfee a good chance to sell you something. It is also included as a prechecked option with many downloads.

    The majority of Adware.Tracking Cookies that were removed with SuperAntiSpyware were accumulated from unsavory sites that you visited while surfing. I'd like to verify that there is nothing malicious lurking undercover before I proceed.

    Please download and provide logs for the following scans and I'll ask our removal expert to have a look at them. Were are very backlogged here at the moment and your patience will be necessary till he can have a look.

    DDS
    Download DDS and save it to your desktop from here or here or here.
    Disable any script blocker, and then double click dds.scr to run the tool.

    * When done, DDS will open two (2) logs:

    1. DDS.txt
    2. Attach.txt

    Save both reports to your desktop post the contents of the DDS.txt log. Save the other report incase I need to look at it later.


    Next:

    aswMBR
    Please download aswMBR ( 511KB ) to your desktop.
    • Double click the aswMBR.exe icon to run it
    • Click the Scan button to start the scan
    • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.


    Thank you!
    Last edited by DonnaB; 01-19-2012 at 08:18 PM.
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"