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  1. #1
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    Default computer slow to boot, adware causing this?

    Dell computer, windows 7. Very slow booting. I also notice when clicking on a shortcut on the desktop I can see the hard drive working but whatever I clicked on does not load.

    McAfee for antivirus - did a full scan it said it found nothing.

    superantispyware said it found nothing but here is the log:

    SUPERAntiSpyware Scan Log
    SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

    Generated 11/24/2012 at 02:33 PM

    Application Version : 4.49.1000

    Core Rules Database Version : 6536
    Trace Rules Database Version: 6018

    Scan type : Complete Scan
    Total Scan Time : 01:33:01

    Memory items scanned : 670
    Memory threats detected : 0
    Registry items scanned : 15536
    Registry threats detected : 0
    File items scanned : 39045
    File threats detected : 0


    Malware said it found one item and deleted it. Here is the log:

    Malwarebytes Anti-Malware 1.65.1.1000
    Malwarebytes : Free anti-malware download

    Database version: v2012.11.24.08

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Jim :: JIM-PC [administrator]

    11/24/2012 2:41:01 PM
    mbam-log-2012-11-24 (16-49-16).txt

    Scan type: Full scan (C:\|)
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 404359
    Time elapsed: 1 hour(s), 32 minute(s), 7 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 1
    C:\Users\Jim\Downloads\tvshows.exe (PUP.BundleOffers.IIQ) -> No action taken.

    (end)

    I ran hijack this and clipped and pasted it into the help2go detective. It indicated suspicious items but did not list anything for me to check and fix. Here is that log:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 12:03:01 PM, on 11/25/2012
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16455)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    c:\Program Files (x86)\Dell Support Center\gs_agent\dsc.exe
    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Yahoo!
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: YTNavAssistPlugin Class - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120622141251.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [dellsupportcenter] "c:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
    O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
    O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
    O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O15 - Trusted Zone: http://*.mcafee.com
    O16 - DPF: {682C59F5-478C-4421-9070-AD170D143B77} (Launcher Class) - http://www.dell.com/support/troubles.../Ode/pcd86.cab
    O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\mcafee\msc\mcsniepl.dll
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
    O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\3.0.285\McCHSvc.exe
    O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\mcafee\VirusScan\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
    O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
    O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files (x86)\Secunia\PSI\PSIA.exe
    O23 - Service: Secunia Update Agent - Secunia - C:\Program Files (x86)\Secunia\PSI\sua.exe
    O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - c:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

    --
    End of file - 14517 bytes


    I also suspect there might be two versions of mcafee trying to run on the computer at the same time. Hubby's computer so I get to be the fixer of all problems! If there is any indication in the logs of this please let me know. I've also forgotten how to delete cookies and temporary internet files on windows7 so quick instructions for that might help the computer as well.

    THANKS!

  2. #2
    Member Spyware Fighter zep516's Avatar
    Join Date
    Dec 2005
    Location
    Pittsburgh, Pa
    Posts
    7,173
    Points
    1307

    Default

    Hi Jim1944,

    We need to see some information about what is happening in your machine. Please perform the following scan:
    • Download DDS by sUBs from one of the following links. Save it to your desktop.
    • Double click on the DDS icon, allow it to run.
    • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
    • Notepad will open with the results.
    • Follow the instructions that pop up for posting the results.
    • Close the program window, and delete the program from your desktop.
    Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

    Information on A/V control HERE

    Next

    Download AdwCleaner
    • Double click on AdwCleaner.exe to run the tool.
      ***Note: Windows Vista and Windows 7 users:
      Right click in the adwCleaner.exe and select
    • Click the Search button.
    • A logfile will automatically open after the scan has finished.
    • Please post the content of that logfile in your next reply.
    • Or you can find the logfile at C:\AdwCleaner[R1].txt.


    In your next reply:

    • Post the 2 Logs created by DDS Scan.
    • Posts the AdwCleaner log.


    Joe

  3. #3
    Member
    Join Date
    Mar 2012
    Posts
    53
    Points
    0

    Default

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 2/15/2011 1:33:45 PM
    System Uptime: 11/25/2012 12:51:32 PM (2 hours ago)
    .
    Motherboard: Dell Inc. | | 08VFX1
    Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz | U2E1 | 911/133mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 451 GiB total, 393.917 GiB free.
    D: is CDROM ()
    E: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    .
    ==== Installed Programs ======================
    .
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader 9.1.2
    Advanced Audio FX Engine
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
    Bonjour
    Consumer In-Home Service Agreement
    Cozi
    D3DX10
    Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
    Dell DataSafe Local Backup
    Dell DataSafe Local Backup - Support Software
    Dell DataSafe Online
    Dell Dock
    Dell Driver Download Manager
    Dell Edoc Viewer
    Dell Getting Started Guide
    Dell Support Center (Support Software)
    Dell Webcam Central
    DW WLAN Card
    Google Chrome
    Google Earth
    Google Update Helper
    GoToAssist 8.0.0.514
    HiJackThis
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) Management Engine Components
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 24
    Java(TM) 6 Update 24 (64-bit)
    Junk Mail filter update
    Malwarebytes Anti-Malware version 1.65.1.1000
    McAfee Security Scan Plus
    McAfee SecurityCenter
    McAfee Virtual Technician
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Click-to-Run 2010
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office Groove MUI (English) 2010
    Microsoft Office InfoPath MUI (English) 2010
    Microsoft Office Office 64-bit Components 2010
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office Professional Plus 2010
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2010
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared 64-bit MUI (English) 2010
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Word MUI (English) 2010
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Mozilla Firefox 10.0.2 (x86 en-GB)
    MSVCRT
    MSVCRT_amd64
    Quickset64
    Realtek High Definition Audio Driver
    Roxio Burn
    Secunia PSI (2.0.0.3001)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
    Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
    Security Update for Microsoft InfoPath 2010 (KB2687436) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2553091)
    Security Update for Microsoft Office 2010 (KB2553096)
    Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
    Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
    Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
    Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition
    Shared C Run-time for x64
    Skype Toolbars
    Skype™ 5.10
    Startup Optimizer 1.6
    SUPERAntiSpyware
    Synaptics Pointing Device Driver
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft Office 2010 (KB2553065)
    Update for Microsoft Office 2010 (KB2553092)
    Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2566458)
    Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
    Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
    Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition
    Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
    Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
    Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
    Update Installer for WildTangent Games App
    WIDCOMM Bluetooth Software
    WildTangent Games
    WildTangent Games App (Dell Games)
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Language Selector
    Windows Live Mail
    Windows Live Messenger
    Windows Live MIME IFilter
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Sync
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    Yahoo! BrowserPlus 2.9.8
    Yahoo! Messenger
    Yahoo! Software Update
    Yahoo! Toolbar
    .
    ==== End Of File ===========================

  4. #4
    Member
    Join Date
    Mar 2012
    Posts
    53
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    Default

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 9.0.8112.16455 BrowserJavaVersion: 1.6.0_24
    Run by Jim at 14:49:47 on 2012-11-25
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3893.1893 [GMT -5:00]
    .
    AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
    SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Program Files\Dell\DellDock\DockLogin.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\WLANExt.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
    C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    C:\Windows\system32\mfevtps.exe
    C:\Program Files (x86)\Secunia\PSI\PSIA.exe
    C:\Windows\system32\rundll32.exe
    C:\Windows\system32\rundll32.exe
    C:\Windows\SysWOW64\rundll32.exe
    C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k bthsvcs
    C:\Windows\System32\WUDFHost.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files (x86)\Secunia\PSI\sua.exe
    C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\mcafee.com\agent\mcagent.exe
    C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\iPod\bin\iPodService.exe
    c:\Program Files (x86)\Dell Support Center\gs_agent\dsc.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    c:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe
    C:\Program Files\mcafee\VirusScan\mcods.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_110.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_110.exe
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.yahoo.com/?ilc=1
    uURLSearchHooks: YTNavAssistPlugin Class: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
    uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
    BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\mcafee\SystemCore\ScriptSn.20120622141251.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
    TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
    TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    mRun: [dellsupportcenter] "c:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
    mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe
    uPolicies-Explorer: NoDrives = dword:0
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
    IE: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    IE: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    Trusted Zone: internet
    Trusted Zone: mcafee.com
    Trusted Zone: mcafee.com
    DPF: {682C59F5-478C-4421-9070-AD170D143B77} - hxxp://www.dell.com/support/troubleshooting/Content/Ode/pcd86.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    TCP: NameServer = 192.168.1.1
    TCP: Interfaces\{FDC951C8-2F4E-47D3-A232-E48D06BDB9E8} : DHCPNameServer = 192.168.1.1
    TCP: Interfaces\{FF8460CA-A55C-470E-AD20-BCDF795EBCE8} : DHCPNameServer = 192.168.1.1
    Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
    x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
    x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\mcafee\SystemCore\ScriptSn.20120622141251.dll
    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
    x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
    x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
    x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
    x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
    x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
    x64-RunOnce: [NCInstallQueue] rundll32 netman.dll,ProcessQueue
    x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    x64-DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll
    x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>
    x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
    x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
    x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
    x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
    x64-Notify: igfxcui - igfxdev.dll
    x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Jim\AppData\Roaming\Mozilla\Firefox\Profiles\2jw9wq70.default\
    FF - prefs.js: browser.search.selectedEngine - Ask.com
    FF - prefs.js: browser.startup.homepage - hxxp://yahoo.com/
    FF - plugin: c:\PROGRA~2\mcafee\msc\npMcSnFFPl.dll
    FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL
    FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll
    FF - plugin: C:\Program Files (x86)\McAfee\Supportability\MVT\NPMVTPlugin.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\5\NP_wtapp.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\Users\Jim\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_110.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R3 BcmVWL;Broadcom Virtual Wireless;C:\Windows\System32\drivers\bcmvwl64.sys [2011-1-14 20984]
    R3 btusbflt;Bluetooth USB Filter;C:\Windows\System32\drivers\btusbflt.sys [2011-1-14 53800]
    R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2011-1-13 35104]
    R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2011-2-16 69672]
    R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2011-1-13 172704]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2011-1-14 56344]
    R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2011-1-14 158976]
    R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-1-14 287232]
    S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2012-11-22 196440]
    .
    =============== Created Last 30 ================
    .
    2012-11-22 18:01:32 196440 ----a-w- C:\Windows\System32\drivers\HipShieldK.sys
    2012-11-16 20:04:09 785512 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys
    2012-11-16 20:04:09 54376 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys
    2012-11-16 20:04:09 2560 ----a-w- C:\Windows\System32\drivers\en-US\wdf01000.sys.mui
    2012-11-16 20:04:08 9728 ----a-w- C:\Windows\System32\Wdfres.dll
    2012-11-16 19:48:39 87040 ----a-w- C:\Windows\System32\drivers\WUDFPf.sys
    2012-11-16 19:48:39 84992 ----a-w- C:\Windows\System32\WUDFSvc.dll
    2012-11-16 19:48:39 198656 ----a-w- C:\Windows\System32\drivers\WUDFRd.sys
    2012-11-16 19:48:39 194048 ----a-w- C:\Windows\System32\WUDFPlatform.dll
    2012-11-16 19:48:38 744448 ----a-w- C:\Windows\System32\WUDFx.dll
    2012-11-16 19:48:38 45056 ----a-w- C:\Windows\System32\WUDFCoinstaller.dll
    2012-11-16 19:48:38 229888 ----a-w- C:\Windows\System32\WUDFHost.exe
    2012-11-14 19:41:01 -------- d-----w- C:\Users\Jim\AppData\Local\{9EB67980-5D02-4E6A-8220-3B6E032C8D42}
    2012-10-31 20:10:00 829264 ----a-w- C:\Windows\System32\msvcr100.dll
    2012-10-31 20:10:00 773968 ----a-w- C:\Windows\SysWow64\msvcr100.dll
    2012-10-31 20:10:00 421200 ----a-w- C:\Windows\SysWow64\msvcp100.dll
    2012-10-31 20:10:00 158536 ----a-w- C:\Windows\System32\atl100.dll
    2012-10-31 20:10:00 138056 ----a-w- C:\Windows\SysWow64\atl100.dll
    2012-10-29 12:35:47 388096 ----a-r- C:\Users\Jim\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
    .
    ==================== Find3M ====================
    .
    2012-11-22 00:48:59 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-11-22 00:48:59 697272 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    2012-10-18 18:25:58 3149824 ----a-w- C:\Windows\System32\win32k.sys
    2012-10-09 18:17:13 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll
    2012-10-09 18:17:13 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll
    2012-10-09 17:40:31 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll
    2012-10-09 17:40:31 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll
    2012-10-08 11:31:03 2312704 ----a-w- C:\Windows\System32\jscript9.dll
    2012-10-08 11:23:52 1392128 ----a-w- C:\Windows\System32\wininet.dll
    2012-10-08 11:22:55 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
    2012-10-08 11:18:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
    2012-10-08 11:17:35 599040 ----a-w- C:\Windows\System32\vbscript.dll
    2012-10-08 11:13:33 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
    2012-10-08 07:56:24 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2012-10-08 07:48:03 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
    2012-10-08 07:47:44 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
    2012-10-08 07:44:05 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
    2012-10-08 07:43:21 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
    2012-10-08 07:40:56 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2012-10-03 17:56:54 1914248 ----a-w- C:\Windows\System32\drivers\tcpip.sys
    2012-10-03 17:44:21 70656 ----a-w- C:\Windows\System32\nlaapi.dll
    2012-10-03 17:44:21 303104 ----a-w- C:\Windows\System32\nlasvc.dll
    2012-10-03 17:44:17 246272 ----a-w- C:\Windows\System32\netcorehc.dll
    2012-10-03 17:44:17 18944 ----a-w- C:\Windows\System32\netevent.dll
    2012-10-03 17:44:16 216576 ----a-w- C:\Windows\System32\ncsi.dll
    2012-10-03 17:42:16 569344 ----a-w- C:\Windows\System32\iphlpsvc.dll
    2012-10-03 16:42:24 18944 ----a-w- C:\Windows\SysWow64\netevent.dll
    2012-10-03 16:42:24 175104 ----a-w- C:\Windows\SysWow64\netcorehc.dll
    2012-10-03 16:42:23 156672 ----a-w- C:\Windows\SysWow64\ncsi.dll
    2012-10-03 16:07:26 45568 ----a-w- C:\Windows\System32\drivers\tcpipreg.sys
    2012-09-30 00:54:26 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2012-09-25 22:47:43 78336 ----a-w- C:\Windows\SysWow64\synceng.dll
    2012-09-25 22:46:17 95744 ----a-w- C:\Windows\System32\synceng.dll
    2012-09-14 19:19:29 2048 ----a-w- C:\Windows\System32\tzres.dll
    2012-09-14 18:28:53 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
    2012-08-31 18:19:35 1659760 ----a-w- C:\Windows\System32\drivers\ntfs.sys
    2012-08-30 18:03:45 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
    2012-08-30 17:12:02 3968880 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
    2012-08-30 17:12:02 3914096 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
    .
    ============= FINISH: 14:51:59.94 ===============

  5. #5
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    # AdwCleaner v2.009 - Logfile created 11/25/2012 at 14:59:20
    # Updated 24/11/2012 by Xplode
    # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
    # User : Jim - JIM-PC
    # Boot Mode : Normal
    # Running from : C:\Users\Jim\Desktop\adwcleaner.exe
    # Option [Search]


    ***** [Services] *****


    ***** [Files / Folders] *****

    Folder Found : C:\Program Files (x86)\Conduit
    Folder Found : C:\Users\Jim\AppData\Local\APN
    Folder Found : C:\Users\Jim\AppData\Local\Conduit
    Folder Found : C:\Users\Jim\AppData\Local\Temp\AskSearch
    Folder Found : C:\Users\Jim\AppData\LocalLow\Conduit

    ***** [Registry] *****

    Key Found : HKCU\Software\IM
    Key Found : HKCU\Software\ImInstaller
    Key Found : HKCU\Software\Softonic
    Key Found : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
    Key Found : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
    Key Found : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
    Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT2724386
    Key Found : HKLM\Software\Conduit
    Key Found : HKLM\Software\ImInstaller
    Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
    Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{0923E315-2D8B-48CE-A37C-AE9A42F9711C}
    Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1A1BBE49-C6F1-40EA-9D2F-262F0AF6DDE3}
    Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{2022154E-7E3E-4809-871E-1B45A6FC7058}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{0923E315-2D8B-48CE-A37C-AE9A42F9711C}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{1A1BBE49-C6F1-40EA-9D2F-262F0AF6DDE3}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{2022154E-7E3E-4809-871E-1B45A6FC7058}

    ***** [Internet Browsers] *****

    -\\ Internet Explorer v9.0.8112.16421

    [OK] Registry is clean.

    -\\ Mozilla Firefox v10.0.2 (en-GB)

    Profile name : default
    File : C:\Users\Jim\AppData\Roaming\Mozilla\Firefox\Profiles\2jw9wq70.default\prefs.js

    Found : user_pref("browser.search.order.1", "Ask.com");
    Found : user_pref("browser.search.selectedEngine", "Ask.com");

    -\\ Google Chrome v [Unable to get version]

    File : C:\Users\Jim\AppData\Local\Google\Chrome\User Data\Default\Preferences

    [OK] File is clean.

    *************************

    AdwCleaner[R1].txt - [2257 octets] - [25/11/2012 14:59:20]

    ########## EOF - C:\AdwCleaner[R1].txt - [2317 octets] ##########

  6. #6
    Member Spyware Fighter zep516's Avatar
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    Hi,

    First

    Please rescan with AdwCleaner.
    Double-click AdwCleaner.exe to run the tool.
    Click Delete.
    Everything that was found will be deleted.
    Save and open files and approve the reboot. A text file will open after the restart.
    Please post the contents of that logfile with your next reply.

    Second

    Programs to uninstall
    old Versions of Java, there an infection risk!
    • Java(TM) 6 Update 24
    • Java(TM) 6 Update 24 (64-bit)
    • McAfee Security Scan Plus ---->This often gets downloaded with things like adobe, it's not part of your McAfee Anti Virus.


    Third

    Up-Date Java from here java.com: Java + You


    Next



    Adobe Reader - Make sure you have the latest version of Adobe Reader yours is out of date. It's important to keep Adobe Reader updated because many security problems are fixed with updates.

    How to check for Adobe Reader updates:

    • Open Adobe Reader.
    • On the menu bar click on Help then Check For Updates.
    • The program will then tell you if updates are available.



    Next

    Clean out Temp Files using the tool below.

    Download TFC by OldTimer http://oldtimer.geekstogo.com/TFC.exe to your desktop.

    Double-click TFC.exe to run it.

    Note: If you are running on Vista, right-click on the file and choose Run As Administrator

    TFC will close all programs when run, so make sure you have saved all your work before you begin.

    * Click the Start button to begin the cleaning process.
    * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
    * Please let TFC run uninterrupted until it is finished.

    Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.


    In your next reply:

    • Post the new AdwCleaner log.
    • Let me know you up-dated adobe.

  7. #7
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    # AdwCleaner v2.009 - Logfile created 11/25/2012 at 15:34:09
    # Updated 24/11/2012 by Xplode
    # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
    # User : Jim - JIM-PC
    # Boot Mode : Normal
    # Running from : C:\Users\Jim\Desktop\adwcleaner.exe
    # Option [Delete]


    ***** [Services] *****


    ***** [Files / Folders] *****

    Folder Deleted : C:\Program Files (x86)\Conduit
    Folder Deleted : C:\Users\Jim\AppData\Local\APN
    Folder Deleted : C:\Users\Jim\AppData\Local\Conduit
    Folder Deleted : C:\Users\Jim\AppData\Local\Temp\AskSearch
    Folder Deleted : C:\Users\Jim\AppData\LocalLow\Conduit

    ***** [Registry] *****

    Key Deleted : HKCU\Software\IM
    Key Deleted : HKCU\Software\ImInstaller
    Key Deleted : HKCU\Software\Softonic
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
    Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
    Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2724386
    Key Deleted : HKLM\Software\Conduit
    Key Deleted : HKLM\Software\ImInstaller
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{0923E315-2D8B-48CE-A37C-AE9A42F9711C}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1A1BBE49-C6F1-40EA-9D2F-262F0AF6DDE3}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{2022154E-7E3E-4809-871E-1B45A6FC7058}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0923E315-2D8B-48CE-A37C-AE9A42F9711C}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1A1BBE49-C6F1-40EA-9D2F-262F0AF6DDE3}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2022154E-7E3E-4809-871E-1B45A6FC7058}

    ***** [Internet Browsers] *****

    -\\ Internet Explorer v9.0.8112.16421

    [OK] Registry is clean.

    -\\ Mozilla Firefox v10.0.2 (en-GB)

    Profile name : default
    File : C:\Users\Jim\AppData\Roaming\Mozilla\Firefox\Profiles\2jw9wq70.default\prefs.js

    Deleted : user_pref("browser.search.order.1", "Ask.com");
    Deleted : user_pref("browser.search.selectedEngine", "Ask.com");

    -\\ Google Chrome v [Unable to get version]

    File : C:\Users\Jim\AppData\Local\Google\Chrome\User Data\Default\Preferences

    [OK] File is clean.

    *************************

    AdwCleaner[R1].txt - [2380 octets] - [25/11/2012 14:59:20]
    AdwCleaner[S1].txt - [2363 octets] - [25/11/2012 15:34:09]

    ########## EOF - C:\AdwCleaner[S1].txt - [2423 octets] ##########

  8. #8
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    I reinstalled both reader and flash player. Removed those three programs. The McAfee Security plus was coming from Adobe as they wanted it installed again with flash player. Will have to watch that when he updates adobe from now on. Cleaned up the temp files, etc.

    Would it pay to review start up programs to see if this is slowing down the boot up as well?


    Kathy

  9. #9
    Member Spyware Fighter zep516's Avatar
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    Hi,

    Would it pay to review start up programs to see if this is slowing down the boot up as well?
    Yes lets do it now, post a fresh Hijackthis log.

    Also
    Your Firefox (Mozilla Firefox v10.0.2 (en-GB)) is also out of date, always run the latest browser version and that is currently 16.0.2

    To up-date Firefox, in the browser at the top, click on Help > click on About Firefox click on Up-Date.

    How long have you been using McAfee Anti Virus?
    Joe.

  10. #10
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    Sorry for the delayed response. He didn't tell me about any more emails!

    I updated firefox. McAfee he has had on the computer since I bought it for him a few years ago.

    Here is the hijack this log. One note I get when I run this scan is system denied write access to hosts file --

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 6:49:24 AM, on 12/1/2012
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16455)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Ask.com\Updater\Updater.exe
    c:\Program Files (x86)\Dell Support Center\gs_agent\dsc.exe
    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
    C:\Windows\SysWOW64\DllHost.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Yahoo!
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    R3 - URLSearchHook: YTNavAssistPlugin Class - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120622141251.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O4 - HKLM\..\Run: [dellsupportcenter] "c:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
    O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
    O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O15 - Trusted Zone: http://*.mcafee.com
    O16 - DPF: {682C59F5-478C-4421-9070-AD170D143B77} (Launcher Class) - http://www.dell.com/support/troubles.../Ode/pcd86.cab
    O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\mcafee\msc\mcsniepl.dll
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
    O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\mcafee\VirusScan\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
    O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
    O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files (x86)\Secunia\PSI\PSIA.exe
    O23 - Service: Secunia Update Agent - Secunia - C:\Program Files (x86)\Secunia\PSI\sua.exe
    O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - c:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

    --
    End of file - 15358 bytes

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