Malware

I'm having a problem removing malware and adware found by malwarebytes. It says i can't remove them because i am not an administrator. But i am the only user so i assume i am the administrator. The problems are
complitly
babylon
icrossrider
sweetim

I'm using windows 7 home premium

Hi,

Would you post the Malwarebytes log...

Then

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

NEXT

Download AdwCleaner

• Double click on AdwCleaner.exe to run the tool.
  ***Note: Windows Vista and Windows 7 users:
  Right click in the adwCleaner.exe and select https://dl.dropbox.com/u/12541379/Im...as%20admin.png
• Click the Search button.
• A logfile will automatically open after the scan has finished.
• Please post the content of that logfile in your next reply.
• Or you can find the logfile at C:\AdwCleaner[R1].txt.

In your next reply:

• Post the 2 DDS logs, one says zip it up an attach it, just post like any log.
• Post the Malwarebytes log.
• Post the adwCleaner log

Joe

Sorry to take so long to reply. That looked like a nightmare so i decided to wait until my daughter got here and get her to deal with it. There seems to be a fault with spybot. Windows 7 users have to right click the icon and run as administrator. I did this and it is fine now.

OK. Grezaldo,

As long as everything is alright then safe surfing.

Joe

This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send me a PM and I will reopen it for you.

If you should have a new issue, please start a new topic.