Thread: Program/Browser Loading Problems
- 01-04-2013 11:36 PM #1Member
- Join Date
- Jan 2013
- Posts
- 34
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Program/Browser Loading Problems
Hello. Something isn't right with my computer. My preferred browser, Firefox, takes forever to load. In fact, anything I ask to load takes forever. Task Manager shows system idle at >95% virtually all of the time. Granted, I don't have the latest stuff but this issue is something that has been of late, over the last two months or so. I've read the FAQs. I'm providing the program/scan logs you request. When I ran the SAS program I did find "Trojan.Agent/Gen-Hupigon," which was either deleted or quarantined after the scan (can't remember which). Also, when I ran Hijack This the first time and had the Help2Go analyzer look at it it suggested I delete a line--O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE.
Thank you in advance for your help. GR.
1. UPERAntiSpyware Scan Log SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware! Generated 01/04/2013 at 04:01 PM
Application Version : 5.6.1014
Core Rules Database Version : 9824
Trace Rules Database Version: 7636
Scan type : Complete Scan
Total Scan Time : 01:56:47
Operating System Information
Windows XP Professional 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator
Memory items scanned : 535
Memory threats detected : 0
Registry items scanned : 38145
Registry threats detected : 0
File items scanned : 47563
File threats detected : 64
Adware.Tracking Cookie
C:\DOCUMENTS AND SETTINGS\JAY\Cookies\jay@server.cpmstar[1].txt [ Cookie:jay@server.cpmstar.com/ ]
105-bmp.googleadservices.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\HR4FNFRE ]
2mdn.net [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\HR4FNFRE ]
adknowledge.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\HR4FNFRE ]
adultadworld.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\HR4FNFRE ]
naiadsystems.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\HR4FNFRE ]
web.adknowledge.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\HR4FNFRE ]
Free Online Games, Free Video, Full Episodes, and Features from [adult swim] [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\HR4FNFRE ]
yieldmanager.edgesuite.net [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\HR4FNFRE ]
.exitexchange.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.exitexchange.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.likecrack.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.track.asus.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.track.asus.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.track.asus.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
findarticles.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
findarticles.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
findarticles.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
shortmedia.us.intellitxt.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.questionablecontent.net [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
optimize.indieclick.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.kontera.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.kontera.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.kontera.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.kontera.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
segment-pixel.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
g-pixel.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.ru4.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.ar.atwola.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.lucidmedia.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
www.googleadservices.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.mediaforge.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
stats.clear-media.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.mediaforge.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.realmedia.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.realmedia.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.realmedia.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.tribalfusion.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.content.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.e-2dj6aek4ghazcbp.stats.esomniture.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.at.atwola.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.at.atwola.com [ C:\DOCUMENTS AND SETTINGS\JAY\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\04UQUT25.DEFAULT\COOKIES.SQLITE ]
.doubleclick.net [ C:\DOCUMENTS AND SETTINGS\JOE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.doubleclick.net [ C:\DOCUMENTS AND SETTINGS\JOE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\JOE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\JOE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\JOE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\JOE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\JOE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
Trojan.Agent/Gen-Hupigon
C:\SYSTEM VOLUME INFORMATION\_RESTORE{098E1AC5-B0CA-400B-82F7-4E4524D8C6BC}\RP2112\A0411227.EXE
2. Malwarebytes Anti-Malware (PRO) 1.70.0.1100 Malwarebytes : Free anti-malware download Database version: v2013.01.04.09
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Joe :: GATEWAY_COMPUTE [administrator]
Protection: Enabled
1/4/2013 18:04:53
mbam-log-2013-01-04 (18-04-53).txt
Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 327030
Time elapsed: 2 hour(s), 44 minute(s), 52 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
3. Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 23:15:33, on 1/4/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Panda Security\Panda Cloud Antivirus\PSANHost.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Panda Security\Panda Cloud Antivirus\PSUAService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ups.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Documents and Settings\All Users\Application Data\Panda Security URL Filtering\Panda_URL_Filtering.exe
C:\Program Files\Panda Security\Panda Cloud Antivirus\PSUAMain.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MyStart
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R3 - URLSearchHook: Panda Security Toolbar - {B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4} - C:\Program Files\pandasecuritytb\pandasecurityDx.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Panda Security Toolbar - {B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4} - C:\Program Files\pandasecuritytb\pandasecurityDx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Panda Security Toolbar - {B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4} - C:\Program Files\pandasecuritytb\pandasecurityDx.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Panda Security URL Filtering] "C:\Documents and Settings\All Users\Application Data\Panda Security URL Filtering\Panda_URL_Filtering.exe"
O4 - HKLM\..\Run: [PSUAMain] "C:\Program Files\Panda Security\Panda Cloud Antivirus\PSUAMain.exe" /LaunchSysTray
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [BrStsMon00] C:\Program Files\Browny02\Brother\BrStMonW.exe /AUTORUN
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1151961046424
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1151963533373
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files\Browny02\BrYNSvc.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Panda Cloud Antivirus Service (NanoServiceMain) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Cloud Antivirus\PSANHost.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Panda Product Service (PSUAService) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Cloud Antivirus\PSUAService.exe
--
End of file - 7035 bytes
- 01-04-2013 11:44 PM #2
Hi Gunrunner
We need to see some information about what is happening in your machine. Please perform the following scan:- Download DDS by sUBs from one of the following links. Save it to your desktop.
- Double click on the DDS icon, allow it to run.
- A small box will open, with an explaination about the tool. No input is needed, the scan is running.
- Notepad will open with the results.
- Follow the instructions that pop up for posting the results.
- Close the program window, and delete the program from your desktop.
Information on A/V control HERE
Next
Download Security Check by screen317 from http://screen317.spywareinfoforum.org/SecurityCheck.exe or http://screen317.spywareinfoforum.org/
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Next
Download AdwCleaner
- Double click on AdwCleaner.exe to run the tool.
***Note: Windows Vista and Windows 7 users:
Right click in the adwCleaner.exe and select
- Click the Search button.
- A logfile will automatically open after the scan has finished.
- Please post the content of that logfile in your next reply.
- Or you can find the logfile at C:\AdwCleaner[R1].txt.
Last edited by zep516; 01-04-2013 at 11:52 PM.


Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence.
-
The Following User Says Thank You to zep516 For This Useful Post:
- 01-05-2013 11:38 AM #3Member
- Join Date
- Jan 2013
- Posts
- 34
- Points
- 0
zep516, Thanks for the help. I've done the scans you requested and have the logs but I don't know how to attach them to a reply. Search for "help" on the site but unable to find any. Please instruct. Thanks. GR
- 01-05-2013 11:51 AM #4
Hi Gunrunner,
There is no need to attach any log files at all. Just copy the logs, then past them in to a reply.
Joe

Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence.
-
The Following User Says Thank You to zep516 For This Useful Post:
- 01-05-2013 11:52 AM #5Member
- Join Date
- Jan 2013
- Posts
- 34
- Points
- 0
- 01-05-2013 11:56 AM #6Member
- Join Date
- Jan 2013
- Posts
- 34
- Points
- 0
zep516, Roger. Here they are:
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.9.2
Run by Joe at 10:40:57 on 2013-01-05
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.283 [GMT -5:00]
.
AV: Panda Cloud Antivirus *Disabled/Updated* {5AD27692-540A-464E-B625-78275FA38393}
FW: Cloud Antivirus Firewall *Enabled*
FW: COMODO Firewall *Enabled*
.
============== Running Processes ================
.
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Panda Security\Panda Cloud Antivirus\PSANHost.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Panda Security\Panda Cloud Antivirus\PSUAService.exe
C:\WINDOWS\System32\ups.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Documents and Settings\All Users\Application Data\Panda Security URL Filtering\Panda_URL_Filtering.exe
C:\Program Files\Panda Security\Panda Cloud Antivirus\PSUAMain.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\System32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://pandasecurity.mystart.com/?source=5b97eeb3&tbp=homepage&toolbarid=pandasecuritytb&v=4_0&u=BC440FEE4265CE43A5000350C2863107
mStart Page = about:blank
uURLSearchHooks: Panda Security Toolbar: {B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4} - c:\program files\pandasecuritytb\pandasecurityDx.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Panda Security Toolbar: {B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4} - c:\program files\pandasecuritytb\pandasecurityDx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Comcast Toolbar: {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - LocalServer32 - <no file>
TB: Panda Security Toolbar: {B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4} - c:\program files\pandasecuritytb\pandasecurityDx.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - <orphaned>
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Panda Security URL Filtering] "c:\documents and settings\all users\application data\panda security url filtering\Panda_URL_Filtering.exe"
mRun: [PSUAMain] "c:\program files\panda security\panda cloud antivirus\PSUAMain.exe" /LaunchSysTray
mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h
mRun: [BrStsMon00] c:\program files\browny02\brother\BrStMonW.exe /AUTORUN
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1151961046424
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1151963533373
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
AppInit_DLLs= c:\windows\system32\guard32.dll
SEH: Microsoft AntiMalware ShellExecuteHook - {091EB208-39DD-417D-A5DD-7E2C2D8FB9CB} - c:\program files\windows defender\MpShHook.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 127.0.0.1 Spyware Info | Spyware Info | spyware software | spyware program | protection spyware
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\joe\application data\mozilla\firefox\profiles\ivq9jel7.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.drudgereport.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=panda&type=panda2_0yatb&p=
FF - component: c:\documents and settings\joe\application data\mozilla\firefox\profiles\ivq9jel7.default\extensions\{b821bf60-5c2d-41eb-92dc-3e4ccd3a22e4}\components\dtTransparency.dll
FF - component: c:\program files\panda security\panda id protect\firefox\components\FFKeypad.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
FF - plugin: c:\windows\system32\npwmsdrm.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdGuard.sys [2011-5-2 497952]
R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2011-5-2 32640]
R1 NNSALPC;NNSAlpc;c:\windows\system32\drivers\NNSAlpc.sys [2012-11-9 119208]
R1 NNSHTTP;NNSHttp;c:\windows\system32\drivers\NNSHttp.sys [2012-11-9 139176]
R1 NNSIDS;NNSids;c:\windows\system32\drivers\NNSIds.sys [2012-11-9 163112]
R1 NNSPICC;NNSPicc;c:\windows\system32\drivers\NNSpicc.sys [2012-11-9 133544]
R1 NNSPIHS;NNSPihs;c:\windows\system32\drivers\NNSpihs.sys [2012-11-9 63400]
R1 NNSPOP3;NNSPop3;c:\windows\system32\drivers\NNSPop3.sys [2012-11-9 125480]
R1 NNSPROT;NNSProt;c:\windows\system32\drivers\NNSProt.sys [2012-11-9 370216]
R1 NNSPRV;NNSPrv;c:\windows\system32\drivers\NNSPrv.sys [2012-11-9 191528]
R1 NNSSMTP;NNSSmtp;c:\windows\system32\drivers\NNSSmtp.sys [2012-11-9 128040]
R1 NNSSTRM;NNSStrm;c:\windows\system32\drivers\NNSStrm.sys [2012-11-9 276520]
R1 NNSTLSC;NNSTlsc;c:\windows\system32\drivers\NNStlsc.sys [2012-11-9 133928]
R1 PSINKNC;PSINKnc;c:\windows\system32\drivers\PSINKNC.sys [2012-11-9 178728]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2012-7-11 116608]
R2 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\comodo internet security\cmdagent.exe [2011-5-9 1990464]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-1-4 398184]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-1-4 682344]
R2 NanoServiceMain;Panda Cloud Antivirus Service;c:\program files\panda security\panda cloud antivirus\PSANHost.exe [2012-11-12 140064]
R2 PSINAflt;PSINAflt;c:\windows\system32\drivers\PSINAflt.sys [2012-11-9 149288]
R2 PSINFile;PSINFile;c:\windows\system32\drivers\PSINFile.sys [2012-11-9 102184]
R2 PSINProc;PSINProc;c:\windows\system32\drivers\PSINProc.sys [2012-11-9 114216]
R2 PSINProt;PSINProt;c:\windows\system32\drivers\PSINProt.sys [2012-11-9 123560]
R2 PSUAService;Panda Product Service;c:\program files\panda security\panda cloud antivirus\PSUAService.exe [2012-11-14 36640]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-1-4 21104]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-1-4 40776]
R3 NNSNAHS;Network Activity Hook Server Service;c:\windows\system32\drivers\NNSNAHS.sys [2012-10-22 38824]
R3 PSKMAD;PSKMAD;c:\windows\system32\drivers\PSKMAD.sys [2012-12-7 46672]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S2 BulkUsb;Genesys Logic USB Scanner Controller NT 5.0;c:\windows\system32\drivers\usbscan.sys [2006-7-3 15104]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SSPORT;SSPORT;\??\c:\windows\system32\drivers\ssport.sys --> c:\windows\system32\drivers\SSPORT.sys [?]
S3 BrYNSvc;BrYNSvc;c:\program files\browny02\BrYNSvc.exe [2012-12-20 245760]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-3-22 102448]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 RapFile;RapFile;c:\windows\system32\drivers\RapFile.sys [2006-7-3 36644]
S3 RapNet;RapNet;c:\windows\system32\drivers\RapNet.sys [2006-7-3 24344]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\viewpoint\common\viewpointservice.exe" --> c:\program files\viewpoint\common\ViewpointService.exe [?]
.
=============== Created Last 30 ================
.
2013-01-04 19:36:20 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-01-04 19:30:35 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-01-04 19:30:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-01-04 19:03:28 -------- d-----w- c:\documents and settings\joe\application data\SUPERAntiSpyware.com
2013-01-04 19:02:24 -------- d-----w- c:\program files\SUPERAntiSpyware
2013-01-04 19:02:24 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2013-01-04 18:41:09 6812136 ----a-w- c:\documents and settings\all users\application data\microsoft\windows defender\definition updates\{d64637cf-590a-4aed-971f-b66a29f32fdd}\mpengine.dll
2013-01-04 18:03:04 388096 ----a-r- c:\documents and settings\joe\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2013-01-03 21:12:42 -------- d-----w- c:\documents and settings\joe\local settings\application data\Opera
2012-12-20 22:32:17 -------- d-----w- c:\documents and settings\joe\application data\ControlCenter4
2012-12-20 22:19:22 6784 -c--a-w- c:\windows\system32\dllcache\serscan.sys
2012-12-20 22:19:22 6784 ----a-w- c:\windows\system32\drivers\serscan.sys
2012-12-20 22:18:41 -------- d-----w- C:\Brother
2012-12-20 22:18:40 73728 ------w- c:\windows\system32\BRCrypt.dll
2012-12-20 22:18:27 -------- d-----w- c:\program files\Browny02
2012-12-20 22:18:26 -------- d-----w- c:\documents and settings\all users\application data\ControlCenter4
2012-12-20 22:18:13 -------- d-----w- c:\program files\ControlCenter4
2012-12-20 22:08:29 -------- d-----w- c:\documents and settings\all users\application data\Brother
2012-12-19 16:14:15 180224 ----a-w- c:\windows\system32\BROSNMP.DLL
2012-12-19 16:14:15 103736 ----a-w- c:\windows\system32\BRRBTOOL.EXE
2012-12-19 16:14:14 25299 ----a-w- c:\windows\system32\BRLM03A.DLL
2012-12-19 16:14:14 192512 ------w- c:\windows\system32\Pdrvinst.dll
2012-12-19 16:14:14 -------- d-----w- c:\program files\Brother
2012-12-08 15:41:11 -------- d-----w- c:\documents and settings\joe\local settings\application data\panda4_0dn
2012-12-08 00:14:55 -------- d-----w- c:\documents and settings\all users\application data\blekko toolbars
2012-12-08 00:14:04 -------- d-----w- c:\documents and settings\joe\application data\blekko
2012-12-08 00:11:57 -------- d-----w- c:\documents and settings\joe\application data\pandasecuritytb
2012-12-08 00:11:45 -------- d-----w- c:\program files\pandasecuritytb
2012-12-08 00:09:48 46672 ----a-w- c:\windows\system32\drivers\PSKMAD.sys
2012-12-07 04:48:55 92640 ----a-w- c:\program files\mozilla firefox\nssutil3.dll
.
==================== Find3M ====================
.
2012-12-16 12:23:59 290560 ----a-w- c:\windows\system32\atmfd.dll
2012-11-13 01:25:12 1866368 ----a-w- c:\windows\system32\win32k.sys
2012-11-10 00:01:47 178728 ----a-w- c:\windows\system32\drivers\PSINKNC.sys
2012-11-10 00:01:47 123560 ----a-w- c:\windows\system32\drivers\PSINProt.sys
2012-11-10 00:01:47 114216 ----a-w- c:\windows\system32\drivers\PSINProc.sys
2012-11-10 00:01:46 149288 ----a-w- c:\windows\system32\drivers\PSINAflt.sys
2012-11-10 00:01:46 102184 ----a-w- c:\windows\system32\drivers\PSINFile.sys
2012-11-09 16:23:58 276520 ----a-w- c:\windows\system32\drivers\NNSStrm.sys
2012-11-09 16:23:58 133928 ----a-w- c:\windows\system32\drivers\NNStlsc.sys
2012-11-09 16:23:57 370216 ----a-w- c:\windows\system32\drivers\NNSProt.sys
2012-11-09 16:23:57 191528 ----a-w- c:\windows\system32\drivers\NNSPrv.sys
2012-11-09 16:23:57 128040 ----a-w- c:\windows\system32\drivers\NNSSmtp.sys
2012-11-09 16:23:56 63400 ----a-w- c:\windows\system32\drivers\NNSpihs.sys
2012-11-09 16:23:56 125480 ----a-w- c:\windows\system32\drivers\NNSPop3.sys
2012-11-09 16:23:55 163112 ----a-w- c:\windows\system32\drivers\NNSIds.sys
2012-11-09 16:23:55 139176 ----a-w- c:\windows\system32\drivers\NNSHttp.sys
2012-11-09 16:23:55 133544 ----a-w- c:\windows\system32\drivers\NNSpicc.sys
2012-11-09 16:23:54 119208 ----a-w- c:\windows\system32\drivers\NNSAlpc.sys
2012-11-07 23:38:16 32640 ----a-w- c:\windows\system32\drivers\cmdhlp.sys
2012-11-07 23:38:14 497952 ----a-w- c:\windows\system32\drivers\cmdGuard.sys
2012-11-07 23:38:13 18096 ----a-w- c:\windows\system32\drivers\cmderd.sys
2012-11-07 23:37:35 34024 ----a-w- c:\windows\system32\cmdcsr.dll
2012-11-07 23:37:34 301264 ----a-w- c:\windows\system32\guard32.dll
2012-11-02 02:02:42 375296 ----a-w- c:\windows\system32\dpnet.dll
2012-11-01 12:17:54 916992 ----a-w- c:\windows\system32\wininet.dll
2012-11-01 12:17:54 43520 ----a-w- c:\windows\system32\licmgr10.dll
2012-11-01 12:17:54 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2012-11-01 00:35:34 385024 ------w- c:\windows\system32\html.iec
2012-10-22 17:08:35 38824 ----a-w- c:\windows\system32\drivers\NNSNAHS.sys
2001-06-20 20:19:18 40960 -c----w- c:\program files\ACMonitor_X83.exe
.
============= FINISH: 10:42:54.00 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 7/3/2006 4:02:05 PM
System Uptime: 1/5/2013 12:06:52 AM (10 hours ago)
.
Motherboard: Intel Corporation | | D850EMV2
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz | J2E1 | 2386/133mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 75 GiB total, 41.727 GiB free.
D: is CDROM ()
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Intel(R) PRO/100 Network Connection
Device ID: PCI\VEN_8086&DEV_2449&SUBSYS_0173107B&REV_03\4&11CD5334&0&40F0
Manufacturer: Intel
Name: Intel(R) PRO/100 Network Connection
PNP Device ID: PCI\VEN_8086&DEV_2449&SUBSYS_0173107B&REV_03\4&11CD5334&0&40F0
Service: E100B
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Linksys NC100 Fast Ethernet Adapter
Device ID: PCI\VEN_1317&DEV_0985&SUBSYS_05701317&REV_11\4&11CD5334&0&58F0
Manufacturer: Linksys
Name: Linksys NC100 Fast Ethernet Adapter
PNP Device ID: PCI\VEN_1317&DEV_0985&SUBSYS_05701317&REV_11\4&11CD5334&0&58F0
Service: AN983
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: 1394 Net Adapter
Device ID: V1394\NIC1394\51011DEE23C00
Manufacturer: Microsoft
Name: 1394 Net Adapter
PNP Device ID: V1394\NIC1394\51011DEE23C00
Service: NIC1394
.
Class GUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&3A2C8C4B&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&3A2C8C4B&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP2081: 10/7/2012 2:08:09 PM - System Checkpoint
RP2082: 10/8/2012 4:45:40 PM - System Checkpoint
RP2083: 10/9/2012 10:07:12 AM - Software Distribution Service 3.0
RP2084: 10/10/2012 9:30:56 AM - Software Distribution Service 3.0
RP2085: 10/11/2012 1:19:40 PM - System Checkpoint
RP2086: 10/12/2012 10:32:43 AM - Software Distribution Service 3.0
RP2087: 10/15/2012 10:35:12 PM - System Checkpoint
RP2088: 10/16/2012 11:26:35 AM - Software Distribution Service 3.0
RP2089: 10/17/2012 1:25:37 PM - System Checkpoint
RP2090: 10/18/2012 9:09:10 AM - Software Distribution Service 3.0
RP2091: 10/19/2012 7:06:53 PM - Software Distribution Service 3.0
RP2092: 10/21/2012 1:13:20 PM - System Checkpoint
RP2093: 10/23/2012 9:41:51 AM - Software Distribution Service 3.0
RP2094: 10/26/2012 10:35:16 AM - Software Distribution Service 3.0
RP2095: 10/27/2012 1:14:20 PM - System Checkpoint
RP2096: 10/30/2012 10:20:12 AM - Software Distribution Service 3.0
RP2097: 10/31/2012 10:25:58 AM - System Checkpoint
RP2098: 11/1/2012 12:09:26 PM - System Checkpoint
RP2099: 11/2/2012 11:02:07 PM - Software Distribution Service 3.0
RP2100: 11/3/2012 10:16:19 PM - System Checkpoint
RP2101: 11/5/2012 4:07:21 PM - System Checkpoint
RP2102: 11/6/2012 12:54:38 PM - Software Distribution Service 3.0
RP2103: 11/8/2012 7:40:38 AM - System Checkpoint
RP2104: 11/9/2012 8:04:00 AM - System Checkpoint
RP2105: 11/9/2012 7:42:08 PM - Software Distribution Service 3.0
RP2106: 11/11/2012 11:31:48 AM - System Checkpoint
RP2107: 11/12/2012 11:39:16 AM - System Checkpoint
RP2108: 11/14/2012 12:23:25 PM - System Checkpoint
RP2109: 11/14/2012 2:43:12 PM - Software Distribution Service 3.0
RP2110: 11/14/2012 3:13:32 PM - Software Distribution Service 3.0
RP2111: 11/16/2012 10:45:26 AM - Software Distribution Service 3.0
RP2112: 11/16/2012 10:29:05 PM - Software Distribution Service 3.0
RP2113: 11/19/2012 5:38:51 PM - System Checkpoint
RP2114: 11/20/2012 7:24:17 AM - Software Distribution Service 3.0
RP2115: 11/21/2012 3:42:37 PM - System Checkpoint
RP2116: 11/23/2012 5:21:01 AM - Software Distribution Service 3.0
RP2117: 11/25/2012 3:40:06 PM - System Checkpoint
RP2118: 11/26/2012 10:07:13 PM - System Checkpoint
RP2119: 11/27/2012 5:21:34 AM - Software Distribution Service 3.0
RP2120: 11/29/2012 9:16:04 AM - System Checkpoint
RP2121: 11/30/2012 11:09:39 AM - Software Distribution Service 3.0
RP2122: 12/1/2012 11:30:21 AM - System Checkpoint
RP2123: 12/2/2012 12:30:10 PM - System Checkpoint
RP2124: 12/4/2012 9:31:27 AM - Software Distribution Service 3.0
RP2125: 12/5/2012 2:10:44 PM - System Checkpoint
RP2126: 12/7/2012 5:21:15 AM - Software Distribution Service 3.0
RP2127: 12/8/2012 10:56:21 AM - System Checkpoint
RP2128: 12/9/2012 10:26:09 PM - System Checkpoint
RP2129: 12/10/2012 10:38:39 PM - System Checkpoint
RP2130: 12/11/2012 10:14:13 AM - Software Distribution Service 3.0
RP2131: 12/12/2012 10:28:11 AM - System Checkpoint
RP2132: 12/13/2012 10:16:01 AM - Software Distribution Service 3.0
RP2133: 12/14/2012 5:57:38 AM - Software Distribution Service 3.0
RP2134: 12/16/2012 9:26:19 AM - System Checkpoint
RP2135: 12/17/2012 11:56:36 AM - System Checkpoint
RP2136: 12/18/2012 8:27:28 AM - Software Distribution Service 3.0
RP2137: 12/19/2012 9:20:13 AM - System Checkpoint
RP2138: 12/20/2012 9:21:05 AM - System Checkpoint
RP2139: 12/20/2012 5:16:42 PM - Installed Brother Software Suite
RP2140: 12/20/2012 5:20:51 PM - Unsigned printer driver Brother PC-FAX v.2.2 installed.
RP2141: 12/20/2012 6:12:02 PM - Software Distribution Service 3.0
RP2142: 12/20/2012 7:48:37 PM - Installed Application
RP2143: 12/21/2012 1:07:15 PM - Software Distribution Service 3.0
RP2144: 12/23/2012 9:26:59 AM - System Checkpoint
RP2145: 12/24/2012 11:21:18 AM - System Checkpoint
RP2146: 12/25/2012 5:30:38 PM - Software Distribution Service 3.0
RP2147: 12/27/2012 11:48:33 AM - System Checkpoint
RP2148: 12/28/2012 5:20:41 AM - Software Distribution Service 3.0
RP2149: 12/29/2012 9:24:14 AM - System Checkpoint
RP2150: 12/30/2012 9:29:06 AM - System Checkpoint
RP2151: 12/31/2012 11:35:05 AM - System Checkpoint
RP2152: 1/1/2013 10:36:52 PM - Software Distribution Service 3.0
RP2153: 1/3/2013 5:35:33 AM - System Checkpoint
RP2154: 1/3/2013 7:53:38 PM - Software Distribution Service 3.0
RP2155: 1/4/2013 1:17:43 PM - Removed SmarThru 4
RP2156: 1/4/2013 1:40:22 PM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.4)
ArcSoft Camera Suite 1.3
Battle.net
Brother MFL-Pro Suite MFC-7860DW
Camera Window
Canon Camera Support Core Library
Canon Camera WIA Driver
Canon Camera Window for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
CCleaner
COMODO Internet Security
Compatibility Pack for the 2007 Office system
Corel WinDVD 2010
Creative AudioHQ
Creative Diagnostics
Creative Restore Defaults
Critical Update for Windows Media Player 11 (KB959772)
Defraggler
Diablo
Do More 5.0
DVD Player
eReg
Gateway Desktop Manager
Gateway IE Customizations
Gateway Power Management
Google Chrome
Google Update Helper
HelpSpot
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet II
Java 7 Update 9
Java Auto Updater
Java(TM) 6 Update 26
Java(TM) SE Runtime Environment 6 Update 1
JavaFX 2.1.1
Malwarebytes Anti-Malware version 1.70.0.1100
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Standard for Students and Teachers
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MovieEdit Task
Mozilla Firefox 17.0.1 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB973685)
NVIDIA Windows 2000/XP Display Drivers
OGA Notifier 2.0.0048.0
Opera 12.12
Panda Cloud Antivirus
Panda Security Toolbar
Panda Security URL Filtering
PC-Doctor Consumer UI
PC-Doctor Diagnostics
PC-Doctor for Windows
PC-Doctor Services
RemoteCapture Task 1.0.2
Savings Bond Wizard
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Sound Blaster Audigy
Sound Blaster Audigy Quick Start
Sound Blaster Audigy Web 2K/XP
Speccy
Spybot - Search & Destroy
SpywareBlaster 4.6
SUPERAntiSpyware
TurboTax Deluxe 2005
TurboTax Deluxe Deduction Maximizer 2006
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Windows Defender
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Service Pack 3
WinRAR archiver
Works Suite OS Pack
Works Synchronization
.
==== Event Viewer Messages From Past Week ========
.
12/31/2012 7:04:06 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
12/31/2012 7:04:06 PM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/31/2012 7:03:01 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Lbd
12/31/2012 7:00:52 PM, error: Service Control Manager [7023] - The HID Input Service service terminated with the following error: The system cannot find the file specified.
12/31/2012 7:00:52 PM, error: Service Control Manager [7000] - The SSPORT service failed to start due to the following error: The system cannot find the file specified.
12/31/2012 7:00:52 PM, error: Service Control Manager [7000] - The Genesys Logic USB Scanner Controller NT 5.0 service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
12/31/2012 6:59:18 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/31/2012 2:34:32 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cmdGuard eeCtrl Fips intelppm Lbd NNSALPC NNSHTTP NNSIDS NNSPICC NNSPIHS NNSPOP3 NNSPROT NNSPRV NNSSMTP NNSSTRM NNSTLSC PSINKNC
12/31/2012 12:43:52 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the NanoServiceMain service.
12/31/2012 12:33:10 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the WZCSVC service.
12/30/2012 5:00:41 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Netman service.
12/29/2012 6:55:57 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service.
1/4/2013 12:40:05 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
1/4/2013 12:38:14 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
1/4/2013 12:31:13 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD cmdGuard cmdHlp eeCtrl Fips intelppm IPSec Lbd MRxSmb NetBIOS NetBT NNSALPC NNSHTTP NNSIDS NNSPICC NNSPIHS NNSPOP3 NNSPROT NNSPRV NNSSMTP NNSSTRM NNSTLSC PSINKNC RasAcd Rdbss Tcpip
1/4/2013 12:31:13 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error: A device attached to the system is not functioning.
1/4/2013 12:31:13 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/4/2013 12:31:13 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/4/2013 12:31:13 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
1/4/2013 12:31:04 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
1/2/2013 5:01:15 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
1/2/2013 2:27:04 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the MBAMService service.
1/2/2013 2:26:13 PM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
1/2/2013 2:26:11 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
1/1/2013 4:49:48 PM, error: PSched [14103] - QoS [Adapter {BB7F4F6D-260A-4579-8933-F39EB72CA165}]: The netcard driver failed the query for OID_GEN_LINK_SPEED.
.
==== End Of File ===========================
Results of screen317's Security Check version 0.99.56
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
Panda Cloud Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
MVPS Hosts File
SpywareBlaster 4.6
Spybot - Search & Destroy
SUPERAntiSpyware
Windows Defender
Malwarebytes Anti-Malware version 1.70.0.1100
CCleaner
JavaFX 2.1.1
Java(TM) 6 Update 26
Java 7 Update 9
Java(TM) SE Runtime Environment 6 Update 1
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 11.1.102.62
Adobe Reader 10.1.4 Adobe Reader out of Date!
Mozilla Firefox (17.0.1)
Google Chrome 23.0.1271.97
````````Process Check: objlist.exe by Laurent````````
Windows Defender MSMpEng.exe
Windows Defender MSASCui.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Comodo Firewall cmdagent.exe
Comodo Firewall cfp.exe
Panda Security Panda Cloud Antivirus PSANHost.exe
Panda Security Panda Cloud Antivirus PSUAService.exe
Panda Security Panda Cloud Antivirus PSUAMain.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
Windows Defender MsMpEng.exe
Windows Defender MSASCui.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 9%
````````````````````End of Log``````````````````````
# AdwCleaner v2.104 - Logfile created 01/05/2013 at 11:21:38
# Updated 29/12/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Joe - GATEWAY_COMPUTE
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Joe\My Documents\Downloads\adwcleaner.exe
# Option [Search]
***** [Services] *****
Found : Viewpoint Manager Service
***** [Files / Folders] *****
File Found : C:\Program Files\Mozilla Firefox\searchplugins\adawaretb.xml
Folder Found : C:\Documents and Settings\All Users\Application Data\blekko toolbars
Folder Found : C:\Documents and Settings\All Users\Application Data\Viewpoint
Folder Found : C:\Documents and Settings\Joe\Application Data\Viewpoint
Folder Found : C:\Documents and Settings\Joe\Local Settings\Application Data\Viewpoint
Folder Found : C:\Documents and Settings\LocalService\Local Settings\Application Data\Viewpoint
Folder Found : C:\Program Files\Common Files\Viewpoint
***** [Registry] *****
Key Found : HKCU\Software\Headlight
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\VWPT
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7327C09-B521-4EDB-8509-7D2660C9EC98}
Key Found : HKCU\Software\Viewpoint
Key Found : HKLM\SOFTWARE\Classes\CLSID\{0E2C3126-DDED-4A58-800E-9AEDE84EA31E}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{F8AD5AA5-D966-4667-9DAF-2561D68B2012}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{E060D9D9-E979-4C2F-A840-BE5150F84AC5}
Key Found : HKLM\Software\MetaStream
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Found : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Found : HKLM\Software\Viewpoint
Key Found : HKU\.DEFAULT\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Found : HKU\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Found : HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Found : HKU\S-1-5-21-606747145-879983540-725345543-1004\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Found : HKU\S-1-5-21-606747145-879983540-725345543-1004\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
***** [Internet Browsers] *****
-\\ Internet Explorer v8.0.6001.18702
[HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://pandasecurity.mystart.com/?source=5b97eeb3&tbp=homepage&toolbarid=pandasecuritytb&v=4_0&u=BC440FEE4265CE43A5000350C2863107
-\\ Mozilla Firefox v17.0.1 (en-US)
File : C:\Documents and Settings\Jay\Application Data\Mozilla\Firefox\Profiles\04uqut25.default\prefs.js
Found : user_pref("browser.startup.homepage", "hxxp://www.mystart.com/?pr=vmn&rlz=1V1IPYX&id=pandasecuritytb[...]
Found : user_pref("browser.search.selectedEngine", "blekko");
Found : user_pref("browser.startup.homepage", "hxxp://pandasecurity.mystart.com/?source=5b97eeb3&tbp=homepag[...]
File : C:\Documents and Settings\Joe\Application Data\Mozilla\Firefox\Profiles\ivq9jel7.default\prefs.js
[OK] File is clean.
-\\ Google Chrome v23.0.1271.97
File : C:\Documents and Settings\Joe\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences
[OK] File is clean.
-\\ Opera v12.12.1707.0
File : C:\Documents and Settings\Joe\Application Data\Opera\Opera\operaprefs.ini
[OK] File is clean.
*************************
AdwCleaner[R1].txt - [4196 octets] - [05/01/2013 11:21:38]
########## EOF - C:\AdwCleaner[R1].txt - [4256 octets] ##########
- 01-05-2013 12:27 PM #7
Hi Gunrunner,
Tell me about what Anti Virus program you're using ? Are you using 2? Panda Cloud and Comodo Security ?having the System Idle Process using 90% of your CPU is a good thing ... it means that that 90% is readily availble should there be any real work to do.
First
Please up-Date your Adobe reader program,

Adobe - Adobe Reader download - All versions
McAfee See that you don't want that so un-Check the box with the check mark in it by clicking on it on the adobe page.
Next
Lets Up- Date Adobe Flash Player too
Adobe - Install Adobe Flash Player
McAfee See that you don't want that so un-Check the box with the check mark in it by clicking on it.
Then click the yellow / orange download box and download Adobe Flash Player.
Next
Run AdwCleaner again this time select Delete

Once done it will ask to reboot, allow this
On reboot a log will be produced please post that log in your next reply.
In your next reply.
- Tell me about the Anti Virus programs you're running
- Post the adwCleaner log after delete option is done.
- Tell me that you have up-Dated adobe Reader & Flash.


Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence.
-
The Following User Says Thank You to zep516 For This Useful Post:
- 01-05-2013 01:48 PM #8Member
- Join Date
- Jan 2013
- Posts
- 34
- Points
- 0
zep515, completed your instructions with one exception: When attempting to update Adobe Flash Player, Malwarebytes quarantined the update program, deleting it from the Chrome browser. Accordingly, the update of this program was not done. Adobe Reader was updated without a problem. I use Panda Cloud Antivirus Pro as my A/V program and I used Comodo for my firewall. I suppose Window Defender is running also. Before providing the log I want to tell you that after running the AdwCleaner again it took FOREVER for my computer to come back. That is, my desktop to load, my brower(s) and my e-mail program. In fact, my e-mail program (Outlook Express) would not connect. Consequently, I had to do a shutdown/re-boot. And by "forever," I mean it took over 30 minutes. Here's the log. Again, thanks for the help. Joe (I'm a Joe, too). PS--any reason I need to keep Malwarebytes running if I have the other (SAS)? I don't care for Malwarebytes running all of the time.
# AdwCleaner v2.104 - Logfile created 01/05/2013 at 12:59:35
# Updated 29/12/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Joe - GATEWAY_COMPUTE
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Joe\My Documents\Downloads\adwcleaner.exe
# Option [Delete]
***** [Services] *****
Stopped & Deleted : Viewpoint Manager Service
***** [Files / Folders] *****
File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\adawaretb.xml
Folder Deleted : C:\Documents and Settings\All Users\Application Data\blekko toolbars
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\Joe\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\Joe\Local Settings\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\LocalService\Local Settings\Application Data\Viewpoint
Folder Deleted : C:\Program Files\Common Files\Viewpoint
***** [Registry] *****
Key Deleted : HKCU\Software\Headlight
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\VWPT
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7327C09-B521-4EDB-8509-7D2660C9EC98}
Key Deleted : HKCU\Software\Viewpoint
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0E2C3126-DDED-4A58-800E-9AEDE84EA31E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F8AD5AA5-D966-4667-9DAF-2561D68B2012}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E060D9D9-E979-4C2F-A840-BE5150F84AC5}
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKU\.DEFAULT\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
***** [Internet Browsers] *****
-\\ Internet Explorer v8.0.6001.18702
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://pandasecurity.mystart.com/?source=5b97eeb3&tbp=homepage&toolbarid=pandasecuritytb&v=4_0&u=BC440FEE4265CE43A5000350C2863107 --> hxxp://www.google.com
-\\ Mozilla Firefox v17.0.1 (en-US)
File : C:\Documents and Settings\Jay\Application Data\Mozilla\Firefox\Profiles\04uqut25.default\prefs.js
Deleted : user_pref("browser.startup.homepage", "hxxp://www.mystart.com/?pr=vmn&rlz=1V1IPYX&id=pandasecuritytb[...]
Deleted : user_pref("browser.search.selectedEngine", "blekko");
Deleted : user_pref("browser.startup.homepage", "hxxp://pandasecurity.mystart.com/?source=5b97eeb3&tbp=homepag[...]
File : C:\Documents and Settings\Joe\Application Data\Mozilla\Firefox\Profiles\ivq9jel7.default\prefs.js
C:\Documents and Settings\Joe\Application Data\Mozilla\Firefox\Profiles\ivq9jel7.default\user.js ... Deleted !
[OK] File is clean.
-\\ Google Chrome v23.0.1271.97
File : C:\Documents and Settings\Joe\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences
[OK] File is clean.
-\\ Opera v12.12.1707.0
File : C:\Documents and Settings\Joe\Application Data\Opera\Opera\operaprefs.ini
[OK] File is clean.
*************************
AdwCleaner[S1].txt - [4002 octets] - [05/01/2013 12:59:35]
########## EOF - C:\AdwCleaner[S1].txt - [4062 octets] ##########
- 01-05-2013 01:55 PM #9Member
- Join Date
- Jan 2013
- Posts
- 34
- Points
- 0
zep515, completed your instructions with one exception: When attempting to update Adobe Flash Player, Malwarebytes quarantined the update program, deleting it from the Chrome browser. Accordingly, the update of this program was not done. Adobe Reader was updated without a problem. I use Panda Cloud Antivirus Pro as my A/V program and I used Comodo for my firewall. I suppose Window Defender is running also. Before providing the log I want to tell you that after running the AdwCleaner again it took FOREVER for my computer to come back. That is, my desktop to load, my brower(s) and my e-mail program. In fact, my e-mail program (Outlook Express) would not connect. Consequently, I had to do a shutdown/re-boot. And by "forever," I mean it took over 30 minutes. Here's the log. Again, thanks for the help. Joe (I'm a Joe, too). PS--any reason I need to keep Malwarebytes running if I have the other (SAS)? I don't care for Malwarebytes running all of the time.
# AdwCleaner v2.104 - Logfile created 01/05/2013 at 12:59:35
# Updated 29/12/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Joe - GATEWAY_COMPUTE
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Joe\My Documents\Downloads\adwcleaner.exe
# Option [Delete]
***** [Services] *****
Stopped & Deleted : Viewpoint Manager Service
***** [Files / Folders] *****
File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\adawaretb.xml
Folder Deleted : C:\Documents and Settings\All Users\Application Data\blekko toolbars
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\Joe\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\Joe\Local Settings\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\LocalService\Local Settings\Application Data\Viewpoint
Folder Deleted : C:\Program Files\Common Files\Viewpoint
***** [Registry] *****
Key Deleted : HKCU\Software\Headlight
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\VWPT
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7327C09-B521-4EDB-8509-7D2660C9EC98}
Key Deleted : HKCU\Software\Viewpoint
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0E2C3126-DDED-4A58-800E-9AEDE84EA31E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F8AD5AA5-D966-4667-9DAF-2561D68B2012}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E060D9D9-E979-4C2F-A840-BE5150F84AC5}
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKU\.DEFAULT\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
***** [Internet Browsers] *****
-\\ Internet Explorer v8.0.6001.18702
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://pandasecurity.mystart.com/?source=5b97eeb3&tbp=homepage&toolbarid=pandasecuritytb&v=4_0&u=BC440FEE4265CE43A5000350C2863107 --> hxxp://www.google.com
-\\ Mozilla Firefox v17.0.1 (en-US)
File : C:\Documents and Settings\Jay\Application Data\Mozilla\Firefox\Profiles\04uqut25.default\prefs.js
Deleted : user_pref("browser.startup.homepage", "hxxp://www.mystart.com/?pr=vmn&rlz=1V1IPYX&id=pandasecuritytb[...]
Deleted : user_pref("browser.search.selectedEngine", "blekko");
Deleted : user_pref("browser.startup.homepage", "hxxp://pandasecurity.mystart.com/?source=5b97eeb3&tbp=homepag[...]
File : C:\Documents and Settings\Joe\Application Data\Mozilla\Firefox\Profiles\ivq9jel7.default\prefs.js
C:\Documents and Settings\Joe\Application Data\Mozilla\Firefox\Profiles\ivq9jel7.default\user.js ... Deleted !
[OK] File is clean.
-\\ Google Chrome v23.0.1271.97
File : C:\Documents and Settings\Joe\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences
[OK] File is clean.
-\\ Opera v12.12.1707.0
File : C:\Documents and Settings\Joe\Application Data\Opera\Opera\operaprefs.ini
[OK] File is clean.
*************************
AdwCleaner[S1].txt - [4002 octets] - [05/01/2013 12:59:35]
########## EOF - C:\AdwCleaner[S1].txt - [4062 octets] ##########
- 01-05-2013 02:35 PM #10
Hi,
That's the paid version of Malwarebytes correct?
Can you post that Malwarebytes log, where it shows the quarantine items.
Next
I want to look a little closer using an additional scan too.
- Download OTL to your desktop.
- Double click on the icon to run it. Make sure all other windows are closed to let it run uninterrupted.
- When the window appears, underneath Output at the top change it to Minimal Output.
- Under the Standard Registry box change it to All.
- Check the boxes beside LOP Check and Purity Check.
- Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.


Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence.
-
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