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Thread: Unwanted Spam

  1. #1
    Member
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    Default Unwanted Spam

    Everytime i click on a new e-mail this ad pops up. How to get rid of it please?
    I have firefox, XP, frontier internet. I have spam filters on but this still get through.

    (http://nym1.ib.adnxs.com/pop?enc=Lo7...6dlo%3D1&dlo=1
    Last edited by badbye; 01-14-2013 at 07:33 PM.

  2. #2
    Member Spyware Fighter
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    Default

    Hello,

    I have never heard of something that just infects your email. We however will run a couple of tools and see if they find anything.

    1.
    Please download the latest version of TDSSKiller from here and save it to your Desktop.
    • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    • Put a checkmark beside loaded modules.
    • A reboot will be needed to apply the changes. Do it.
    • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
    • Then click on Change parameters in TDSSKiller.
    • Check all boxes then click OK.
    • Click the Start Scan button.
    • The scan should take no longer than 2 minutes.
    • If a suspicious object is detected, the default action will be Skip, click on Continue.
    • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
      Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

      Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
    • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.


    2.
    Install Recovery Console and Run ComboFix

    This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

    Download Combofix from any of the links below, and save it to your desktop.

    Link 1
    Link 2
    • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
    • Close any open windows, including this one.
    • Double click on ComboFix.exe & follow the prompts.
    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
    • If you did not have it installed, you will see the prompt below. Choose YES.
    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

    Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
    should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

    • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    • Click on Yes, to continue scanning for malware.
    • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
    Leave your computer alone while ComboFix is running.
    ComboFix will restart your computer if malware is found; allow it to do so.


    Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


    Things to include in your next reply::
    TdssKiller log
    Combofix.txt
    " Extinguishing Malware from the world"

    The Spware Help forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.
    HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
    Thanks-




  3. #3
    Member Spyware Fighter
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    Default

    Hello.

    Are you still there?

    If you are please follow the instructions in my previous post.

    If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

    Please reply back telling us so. If you don't reply within 3-5 days the topic will need to be closed.

    Thanks for understanding

    With Regards,
    fireman4it
    " Extinguishing Malware from the world"

    The Spware Help forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.
    HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
    Thanks-




  4. #4
    Member Spyware Fighter
    Join Date
    Jun 2010
    Location
    Bement,Ill USA
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    Default

    Hello.

    There had been no reply from the topic starter in 5 days. Due to inactivity, this topic is now closed.
    If you are the topic starter and need this topic reopened, send me a message.

    Everyone else, please begin a new topic.

    With Regards,
    fireman4it
    " Extinguishing Malware from the world"

    The Spware Help forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.
    HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
    Thanks-