Page 1 of 6 123 ... LastLast
Results 1 to 10 of 55
  1. #1
    Member
    Join Date
    Feb 2013
    Posts
    38
    Points
    0

    Default My CPU is running at 100% constantly

    My CPU is running at 100% constantly so here are the results of my HijackThis log file as well as my Malwarebytes Anti-malware log file as followed in
    How to Start Removing Viruses and Spyware from your Computer
    *******************************************

    I did get a log file of SuperAntiSpyware, but it did remove 407 Threats

    Regards
    Michael Henry
    *****************************************************

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 17:19:46, on 03/02/2013
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16457)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
    C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
    C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe
    C:\Windows\RtHDVCpl.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\HP\HP Software Update\hpwuschd2.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Users\Mike\AppData\Roaming\Dropbox\bin\Dropbox.exe
    C:\Program Files\MyPC Backup\MyPC Backup.exe
    C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Temp\RtkBtMnt.exe
    C:\Users\Mike\AppData\Local\Google\Update\1.3.21.123\GoogleCrashHandler.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files\3 Mobile Broadband\3Connect\Wilog.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Inbox Toolbar
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Yahoo!
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = Internet Explorer Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = Search Assistant
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Funmoods Search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = Internet Explorer Search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = Search Assistant
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - (no file)
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
    O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
    O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
    O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
    O4 - HKLM\..\Run: [eAudio] "C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe"
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Mike\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [Jing] C:\Program Files\TechSmith\Jing\Jing.exe
    O4 - HKCU\..\Run: [GoogleChromeAutoLaunch_A9A28D217F0AF6C0AE66A9006030A09A] "C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe" --no-startup-window
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: Dropbox.lnk = Mike\AppData\Roaming\Dropbox\bin\Dropbox.exe
    O4 - Startup: MyPC Backup.lnk = C:\Program Files\MyPC Backup\MyPC Backup.exe
    O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
    O8 - Extra context menu item: Add to Evernote 4.0 - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Mike\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
    O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O8 - Extra context menu item: Show RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Quick-Launching Area - {10954C80-4F0F-11d3-B17C-00C0DFE39736} - C:\Program Files\Acer\Acer Bio Protection\PwdBank.exe
    O9 - Extra 'Tools' menuitem: Quick-Launching Area - {10954C80-4F0F-11d3-B17C-00C0DFE39736} - C:\Program Files\Acer\Acer Bio Protection\PwdBank.exe
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Show RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O17 - HKLM\System\CCS\Services\Tcpip\..\{09FB2676-7ACF-49D3-AD1E-32FC9A0A34F0}: NameServer = 217.171.132.1 217.171.132.1
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O20 - Winlogon Notify: AWinNotifyVitaKey MC3000 - C:\Program Files\Acer\Acer Bio Protection\WinNotify.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: WebEx Service Host for Support Center (atashost) - Cisco WebEx LLC - C:\Windows\system32\atashost.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    O23 - Service: Computer Backup (MyPC Backup) (BackupStack) - Just Develop It - C:\Program Files\MyPC Backup\BackupStack.exe
    O23 - Service: BecHelperService - Unknown owner - C:\Program Files\3 Mobile Broadband\3Connect\BecHelperService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
    O23 - Service: CLHNService - Unknown owner - C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
    O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
    O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
    O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
    O23 - Service: FlipShare Server (FlipShareServer) - Unknown owner - C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
    O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
    O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
    O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
    O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\Cyberlink\Shared files\RichVideo.exe
    O23 - Service: Raw Socket Service (RS_Service) - Acer Incorporated - C:\Program Files\Acer\Acer VCM\RS_Service.exe
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
    O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe
    O23 - Service: Validity Fingerprint Service (vfsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vfsFPService.exe

    --
    End of file - 18867 bytes

    *******************************************************************************************

    Malwarebytes Anti-Malware 1.70.0.1100
    Malwarebytes : Free anti-malware download

    Database version: v2013.02.03.04

    Windows Vista Service Pack 2 x86 NTFS
    Internet Explorer 9.0.8112.16421
    Mike :: MIKE-PC [administrator]

    03/02/2013 14:20:05
    mbam-log-2013-02-03 (14-20-05).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 246684
    Time elapsed: 1 hour(s), 26 minute(s), 47 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 19
    HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B} (PUP.FunMoods) -> No action taken.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B} (PUP.FunMoods) -> No action taken.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C87FC351-A80D-43E9-9A86-CF1E29DC443A} (PUP.Funmoods) -> No action taken.
    HKCU\SOFTWARE\Funmoods (PUP.FunMoods) -> No action taken.
    HKCU\Software\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh (PUP.Funmoods) -> No action taken.
    HKCU\Software\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj (PUP.FunMoods) -> No action taken.
    HKLM\SOFTWARE\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh (PUP.Funmoods) -> No action taken.
    HKLM\SOFTWARE\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj (PUP.FunMoods) -> No action taken.
    HKCR\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} (Adware.Yontoo) -> Quarantined and deleted successfully.
    HKCR\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401} (Adware.Yontoo) -> Quarantined and deleted successfully.
    HKCR\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967} (Adware.Yontoo) -> Quarantined and deleted successfully.
    HKCR\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} (Adware.Yontoo) -> Quarantined and deleted successfully.
    HKCR\YontooIEClient.Layers.1 (Adware.Yontoo) -> Quarantined and deleted successfully.
    HKCR\YontooIEClient.Layers (Adware.Yontoo) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} (Adware.Yontoo) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} (Adware.Yontoo) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8} (Adware.Yontoo) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{65bcd620-07dd-012f-819f-073cf1b8f7c6} (Adware.GamePlayLab) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLab) -> Quarantined and deleted successfully.

    Registry Values Detected: 1
    HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURLs|Tabs (PUP.FunMoods) -> Data: Funmoods Search -> No action taken.

    Registry Data Items Detected: 1
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.FunMoods) -> Bad: (Funmoods Search) Good: (Google) -> No action taken.

    Folders Detected: 1
    C:\Users\Mike\AppData\Roaming\SysWin (Trojan.Agent) -> Quarantined and deleted successfully.

    Files Detected: 11
    C:\Users\Mike\Downloads\Setup (1).exe (PUP.Bundle.Installer.OI) -> No action taken.
    C:\Users\Mike\Downloads\Setup(2).exe (PUP.Bundle.Installer.OI) -> No action taken.
    C:\Users\Mike\Downloads\setupwavtomp3-c.exe (PUP.Installer.WH) -> No action taken.
    C:\Users\Mike\AppData\Local\funmoods.crx (PUP.Funmoods) -> No action taken.
    C:\Users\Mike\Local Settings\Application Data\funmoods.crx (PUP.Funmoods) -> No action taken.
    C:\Users\Mike\Local Settings\Application Data\funmoods-speeddial_sf.crx (PUP.FunMoods) -> No action taken.
    C:\Users\Mike\AppData\Local\funmoods-speeddial_sf.crx (PUP.FunMoods) -> No action taken.
    C:\Program Files\Yontoo Layers Runtime\YontooIEClient.dll (Adware.Yontoo) -> Quarantined and deleted successfully.
    C:\Users\Mike\AppData\Roaming\Adobe\shed\thr1.chm (Malware.Trace) -> Quarantined and deleted successfully.
    C:\Users\Mike\AppData\Roaming\Adobe\plugs\mmc162.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
    C:\Users\Mike\AppData\Roaming\Adobe\plugs\mmc224.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.

    (end)

  2. #2
    Member Spyware Fighter zep516's Avatar
    Join Date
    Dec 2005
    Location
    Pittsburgh, Pa
    Posts
    7,173
    Points
    1307

    Default

    Hi mikeant,

    Welcome to Help2Go


    You have 3 Anti virus programs running


    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe


    O4 - HKLM\..\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey


    O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

    The real-time protection of two antivirus programs may conflict with each other and cause the following:

    * False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
    * Conflicts: Your system may lock up due to both products attempting to access the same file at the same time.
    * Performance: More that one antivirus will cause your PC to become slow and it may even crash or blue screen.
    * Less protection: Two antivirus trying to scan the same file may interfere with the process and allow a malicious file onto the computer without notice to you.
    Please uninstall 2 of them and post a new Hijackthis log. Your Malwarebytes log shows "No action taken" on some entries. I would let Malwarebytes remove everthing it finds,

  3. #3
    Member
    Join Date
    Feb 2013
    Posts
    38
    Points
    0

    Default

    Thank you for your quick reply. I tried to delete this ......
    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
    via Highjackthis but it wouldn't delete...

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 23:59:28, on 03/02/2013
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16457)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
    C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
    C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Users\Mike\AppData\Local\Temp\RtkBtMnt.exe
    C:\Program Files\3 Mobile Broadband\3Connect\Wilog.exe
    C:\Program Files\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\Windows\ehome\ehtray.exe
    C:\Users\Mike\AppData\Local\Google\Update\1.3.21.123\GoogleCrashHandler.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Users\Mike\AppData\Roaming\Dropbox\bin\Dropbox.exe
    C:\Program Files\MyPC Backup\MyPC Backup.exe
    C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
    C:\Users\Mike\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2CCBQYHA\HijackThis.exe
    C:\Windows\system32\SearchProtocolHost.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Inbox Toolbar
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN UK - Hotmail.co.uk sign in, Messenger, Skype and Latest News
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Yahoo!
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = Internet Explorer Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = Search Assistant
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = Internet Explorer Search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = Search Assistant
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - (no file)
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll (file missing)
    O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
    O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
    O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
    O4 - HKLM\..\Run: [eAudio] "C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe"
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Mike\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [Jing] C:\Program Files\TechSmith\Jing\Jing.exe
    O4 - HKCU\..\Run: [GoogleChromeAutoLaunch_A9A28D217F0AF6C0AE66A9006030A09A] "C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe" --no-startup-window
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: Dropbox.lnk = Mike\AppData\Roaming\Dropbox\bin\Dropbox.exe
    O4 - Startup: MyPC Backup.lnk = C:\Program Files\MyPC Backup\MyPC Backup.exe
    O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
    O8 - Extra context menu item: Add to Evernote 4.0 - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Mike\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
    O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O8 - Extra context menu item: Show RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Quick-Launching Area - {10954C80-4F0F-11d3-B17C-00C0DFE39736} - C:\Program Files\Acer\Acer Bio Protection\PwdBank.exe
    O9 - Extra 'Tools' menuitem: Quick-Launching Area - {10954C80-4F0F-11d3-B17C-00C0DFE39736} - C:\Program Files\Acer\Acer Bio Protection\PwdBank.exe
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Show RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O17 - HKLM\System\CCS\Services\Tcpip\..\{09FB2676-7ACF-49D3-AD1E-32FC9A0A34F0}: NameServer = 217.171.132.1 217.171.132.1
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O20 - Winlogon Notify: AWinNotifyVitaKey MC3000 - C:\Program Files\Acer\Acer Bio Protection\WinNotify.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: WebEx Service Host for Support Center (atashost) - Cisco WebEx LLC - C:\Windows\system32\atashost.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    O23 - Service: Computer Backup (MyPC Backup) (BackupStack) - Just Develop It - C:\Program Files\MyPC Backup\BackupStack.exe
    O23 - Service: BecHelperService - Unknown owner - C:\Program Files\3 Mobile Broadband\3Connect\BecHelperService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
    O23 - Service: CLHNService - Unknown owner - C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
    O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
    O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
    O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
    O23 - Service: FlipShare Server (FlipShareServer) - Unknown owner - C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
    O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
    O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
    O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
    O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\Cyberlink\Shared files\RichVideo.exe
    O23 - Service: Raw Socket Service (RS_Service) - Acer Incorporated - C:\Program Files\Acer\Acer VCM\RS_Service.exe
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
    O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe
    O23 - Service: Validity Fingerprint Service (vfsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vfsFPService.exe

    --
    End of file - 18522 bytes
    *****************************************************************************
    Malwarebytes Anti-Malware 1.70.0.1100
    Malwarebytes : Free anti-malware download

    Database version: v2013.02.03.04

    Windows Vista Service Pack 2 x86 NTFS
    Internet Explorer 9.0.8112.16421
    Mike :: MIKE-PC [administrator]

    03/02/2013 22:55:50
    mbam-log-2013-02-03 (22-55-50).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 246595
    Time elapsed: 23 minute(s), 13 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 8
    HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B} (PUP.FunMoods) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B} (PUP.FunMoods) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C87FC351-A80D-43E9-9A86-CF1E29DC443A} (PUP.Funmoods) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Funmoods (PUP.FunMoods) -> Quarantined and deleted successfully.
    HKCU\Software\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh (PUP.Funmoods) -> Quarantined and deleted successfully.
    HKCU\Software\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj (PUP.FunMoods) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh (PUP.Funmoods) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj (PUP.FunMoods) -> Quarantined and deleted successfully.

    Registry Values Detected: 1
    HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURLs|Tabs (PUP.FunMoods) -> Data: Funmoods Search -> Quarantined and deleted successfully.

    Registry Data Items Detected: 1
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.FunMoods) -> Bad: (Funmoods Search) Good: (Google) -> Quarantined and repaired successfully.

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 7
    C:\Users\Mike\Downloads\Setup (1).exe (PUP.Bundle.Installer.OI) -> Quarantined and deleted successfully.
    C:\Users\Mike\Downloads\Setup(2).exe (PUP.Bundle.Installer.OI) -> Quarantined and deleted successfully.
    C:\Users\Mike\Downloads\setupwavtomp3-c.exe (PUP.Installer.WH) -> Quarantined and deleted successfully.
    C:\Users\Mike\AppData\Local\funmoods.crx (PUP.Funmoods) -> Quarantined and deleted successfully.
    C:\Users\Mike\Local Settings\Application Data\funmoods.crx (PUP.Funmoods) -> Quarantined and deleted successfully.
    C:\Users\Mike\Local Settings\Application Data\funmoods-speeddial_sf.crx (PUP.FunMoods) -> Quarantined and deleted successfully.
    C:\Users\Mike\AppData\Local\funmoods-speeddial_sf.crx (PUP.FunMoods) -> Quarantined and deleted successfully.

    (end)

    Regards
    Michael Henry

  4. #4
    Member Spyware Fighter zep516's Avatar
    Join Date
    Dec 2005
    Location
    Pittsburgh, Pa
    Posts
    7,173
    Points
    1307

    Default

    Hello

    1. download the utility http://download.mcafee.com/products/...tches/MCPR.exe
    2. double-click the file MCPR.exe to run it
    3. once the process of deleting McAfee products is over (the removal process may take a minute), the McAfee Cleanup window appears.
    4. click Yes to reboot your computer and to finish the removal process of McAfee products

    Let me know when that is done.

    You're keeping Avast then?

  5. #5
    Member
    Join Date
    Feb 2013
    Posts
    38
    Points
    0

    Default

    I have uninstalled all the McAfee products.

    A couple of things I have noticed is that on Chrome my Roboform task bar has disappeared and in IE when I'm in my gmail account and click on a message none of them open up.

    You asked if I am keeping Avast? I was only following the tutorial and you said to get rid of 2 so therefore I uninstalled Microsoft Essentials.

    What do you recommend as an anti virus?

    Is Avast a good one or better than Microsoft?

    BTW my Roboform taskbar still shows on IE but I use Chrome and if you have any idea why it has gone please let me know.

    Regards
    Michael Henry

  6. #6
    Member Spyware Fighter zep516's Avatar
    Join Date
    Dec 2005
    Location
    Pittsburgh, Pa
    Posts
    7,173
    Points
    1307

    Default

    Hi,

    Avast is fine. Not sure what happened to Roboform task bar. No change should have resulted from removing McAfee products.

    How is the cpu percentage now?

    Joe
    Last edited by zep516; 02-04-2013 at 05:10 PM.

  7. #7
    Member
    Join Date
    Feb 2013
    Posts
    38
    Points
    0

    Default

    Hi Joe,

    My CPU is running between 50% and in the mid 90's and sometimes as low as 30%. So I suppose that's ok right?

    I managed to re-download my Roboform thank God, as you can imagine.

    Is there anything else I can do to get my PC running even faster?

    Is it ok to keep malwarebytes and superantispyware as free versions?

    Regards
    Michael

  8. #8
    Member Spyware Fighter zep516's Avatar
    Join Date
    Dec 2005
    Location
    Pittsburgh, Pa
    Posts
    7,173
    Points
    1307

    Default

    We can stop some of the start up programs in Hijackthis 04 entries, that may help. I need you to move Hijackthis to a permanent folder. Right now it's running from a temp folder,

    C:\Users\Mike\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2CCBQYHA\HijackThis.exe

    You can make a folder on your "C" Drive name it HJT, and then drag hijackthis to it. Hijackthis will make back ups so we need it in a permanent folder.

    Post a fresh log so I can see it's in a good folder.

    Off to work back at 4 pm est.

    Joe

    Don't use Hijackthis without instruction please.

  9. #9
    Member
    Join Date
    Feb 2013
    Posts
    38
    Points
    0

    Default

    Here's the new log Joe

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 15:38:09, on 04/02/2013
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16457)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
    C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
    C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Users\Mike\AppData\Local\Temp\RtkBtMnt.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files\3 Mobile Broadband\3Connect\Wilog.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\Windows\ehome\ehtray.exe
    C:\Users\Mike\AppData\Local\Google\Update\1.3.21.123\GoogleCrashHandler.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Users\Mike\AppData\Roaming\Dropbox\bin\Dropbox.exe
    C:\Program Files\MyPC Backup\MyPC Backup.exe
    C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
    C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\NoteTab Light\NoteTab.exe
    C:\Users\Mike\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Hijack This\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Inbox Toolbar
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN UK - Hotmail.co.uk sign in, Messenger, Skype and Latest News
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Yahoo!
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = Internet Explorer Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = Search Assistant
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = Internet Explorer Search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = Search Assistant
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - (no file)
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll (file missing)
    O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
    O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
    O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
    O4 - HKLM\..\Run: [eAudio] "C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe"
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Mike\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [Jing] C:\Program Files\TechSmith\Jing\Jing.exe
    O4 - HKCU\..\Run: [GoogleChromeAutoLaunch_A9A28D217F0AF6C0AE66A9006030A09A] "C:\Users\Mike\AppData\Local\Google\Chrome\Application\chrome.exe" --no-startup-window
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - Startup: Dropbox.lnk = Mike\AppData\Roaming\Dropbox\bin\Dropbox.exe
    O4 - Startup: MyPC Backup.lnk = C:\Program Files\MyPC Backup\MyPC Backup.exe
    O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
    O8 - Extra context menu item: Add to Evernote 4.0 - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Mike\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
    O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O8 - Extra context menu item: Show RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Quick-Launching Area - {10954C80-4F0F-11d3-B17C-00C0DFE39736} - C:\Program Files\Acer\Acer Bio Protection\PwdBank.exe
    O9 - Extra 'Tools' menuitem: Quick-Launching Area - {10954C80-4F0F-11d3-B17C-00C0DFE39736} - C:\Program Files\Acer\Acer Bio Protection\PwdBank.exe
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra 'Tools' menuitem: Show RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O17 - HKLM\System\CCS\Services\Tcpip\..\{09FB2676-7ACF-49D3-AD1E-32FC9A0A34F0}: NameServer = 217.171.132.1 217.171.132.1
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O20 - Winlogon Notify: AWinNotifyVitaKey MC3000 - C:\Program Files\Acer\Acer Bio Protection\WinNotify.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: WebEx Service Host for Support Center (atashost) - Cisco WebEx LLC - C:\Windows\system32\atashost.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    O23 - Service: Computer Backup (MyPC Backup) (BackupStack) - Just Develop It - C:\Program Files\MyPC Backup\BackupStack.exe
    O23 - Service: BecHelperService - Unknown owner - C:\Program Files\3 Mobile Broadband\3Connect\BecHelperService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
    O23 - Service: CLHNService - Unknown owner - C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
    O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
    O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
    O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
    O23 - Service: FlipShare Server (FlipShareServer) - Unknown owner - C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
    O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
    O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
    O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\Cyberlink\Shared files\RichVideo.exe
    O23 - Service: Raw Socket Service (RS_Service) - Acer Incorporated - C:\Program Files\Acer\Acer VCM\RS_Service.exe
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
    O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe
    O23 - Service: Validity Fingerprint Service (vfsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vfsFPService.exe

    --
    End of file - 18694 bytes

    Regards

    Michael

  10. #10
    Member Spyware Fighter zep516's Avatar
    Join Date
    Dec 2005
    Location
    Pittsburgh, Pa
    Posts
    7,173
    Points
    1307

    Default

    Hi Michael,

    I forgot to answer your question....

    Yes it's ok to keep Malwarbytes and SuperAntispyware,

    Lets stop some of those programs in the 04 entries from starting up when windows boots. Remember when using Hijackthis, Right click the desktop icon and choose "Run as adminstrator"

    Open Hijackthis, do a System Scan 0nly, place a check mark in the following entries:

    R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - (no file)
    O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll (file missing)
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
    O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
    O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Mike\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: Dropbox.lnk = Mike\AppData\Roaming\Dropbox\bin\Dropbox.exe
    O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE


    • Click fix checked
    • close Hijackthis
    • Reboot the computer


    Post 1 more fresh log so we can see the entries are gone.

    Joe

Page 1 of 6 123 ... LastLast