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  1. #1
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    Unhappy crash blue screen

    Hello little by little im failing this is what happened to my computer PLEASE HELP ME
    I got a blue screen then when I restarted my computer I got a message
    your system has recovered from a serious error then when I click on the more info link i got what you see below



    BCCode : 1000007e BCP1 : C0000005 BCP2 : 970BFDA8 BCP3 : 9857CC7C
    BCP4 : 9857C978 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

    on the next link i got below

    C:\DOCUME~1\Corona\LOCALS~1\Temp\WER7979.dir00\Mini082213-01.dmp
    C:\DOCUME~1\Corona\LOCALS~1\Temp\WER7979.dir00\sysdata.xml

    Please help me i need to get back to work cant afford to buy new computer

    Many thanks too all
    thanks a MIl.

  2. #2
    Member Spyware Fighter zep516's Avatar
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    Default

    If the computer is working can you run the program below,

    Lets see if we can see what's causing the Blue Screen

    Download WhoCrashed
    This program checks for any drivers which may have been causing your computer to crash....

    Click on the file you just downloaded and run it.

    • Put a tick in Accept then click on Next.
    • Put a tick in the Don't create a start menu folder then click Next.
    • Put a tick in Create a Desktop Icon.
    • then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish.
    • Click Analyze
    • It will want to download the Debugger and install it Say Yes

    WhoCrashed will create report but you have to scroll down to see it.
    Copy and paste it into your next reply.

  3. #3
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    Thanks
    please see below
    computer name: MINDY
    windows version: Windows XP Service Pack 3, 5.1, build: 2600
    windows dir: C:\WINDOWS
    CPU: GenuineIntel Intel(R) Core(TM)2 Duo CPU E7300 @ 2.66GHz Intel586, level: 6
    2 logical processors, active mask: 3
    RAM: 2110693376 total
    VM: 2147352576, free: 2048294912

    Crash Dump Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\WINDOWS\Minidump

    Crash dumps are enabled on your computer.

    On Thu 8/22/2013 10:03:35 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\Mini082213-01.dmp
    This was probably caused by the following module: bckd.sys (bckd+0x5DA8)
    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFF970BFDA8, 0xFFFFFFFF9857CC7C, 0xFFFFFFFF9857C978)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path: C:\WINDOWS\system32\drivers\bckd.sys
    product: K9 Web Protection
    company: Blue Coat Systems, Inc.
    description: K9 Web Protection Driver
    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bckd.sys (K9 Web Protection Driver, Blue Coat Systems, Inc.).
    Google query: Blue Coat Systems, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



    On Fri 4/27/2012 2:20:00 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\Mini042712-01.dmp
    This was probably caused by the following module: tcpipbm.sys (tcpipBM+0x4D1)
    Bugcheck code: 0x1000000A (0x16, 0x1C, 0x0, 0xFFFFFFFF804FA276)
    Error: CUSTOM_ERROR
    file path: C:\WINDOWS\system32\drivers\tcpipbm.sys
    product: Bytemobile Optimization Client
    company: Bytemobile, Inc.
    description: Bytemobile Kernel Network Provider
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: tcpipbm.sys (Bytemobile Kernel Network Provider, Bytemobile, Inc.).
    Google query: Bytemobile, Inc. CUSTOM_ERROR



    On Tue 4/24/2012 2:41:22 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\Mini042412-01.dmp
    This was probably caused by the following module: tcpipbm.sys (tcpipBM+0x4D1)
    Bugcheck code: 0x1000000A (0x16, 0x1C, 0x0, 0xFFFFFFFF804FA276)
    Error: CUSTOM_ERROR
    file path: C:\WINDOWS\system32\drivers\tcpipbm.sys
    product: Bytemobile Optimization Client
    company: Bytemobile, Inc.
    description: Bytemobile Kernel Network Provider
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: tcpipbm.sys (Bytemobile Kernel Network Provider, Bytemobile, Inc.).
    Google query: Bytemobile, Inc. CUSTOM_ERROR



    On Wed 4/18/2012 3:31:03 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\Mini041812-01.dmp
    This was probably caused by the following module: tcpipbm.sys (tcpipBM+0x4D1)
    Bugcheck code: 0x1000000A (0x16, 0x1C, 0x0, 0xFFFFFFFF804FA276)
    Error: CUSTOM_ERROR
    file path: C:\WINDOWS\system32\drivers\tcpipbm.sys
    product: Bytemobile Optimization Client
    company: Bytemobile, Inc.
    description: Bytemobile Kernel Network Provider
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: tcpipbm.sys (Bytemobile Kernel Network Provider, Bytemobile, Inc.).
    Google query: Bytemobile, Inc. CUSTOM_ERROR



    On Mon 4/2/2012 11:22:34 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\Mini040312-01.dmp
    This was probably caused by the following module: tcpipbm.sys (tcpipBM+0x4D1)
    Bugcheck code: 0x1000000A (0x16, 0x1C, 0x0, 0xFFFFFFFF804FA276)
    Error: CUSTOM_ERROR
    file path: C:\WINDOWS\system32\drivers\tcpipbm.sys
    product: Bytemobile Optimization Client
    company: Bytemobile, Inc.
    description: Bytemobile Kernel Network Provider
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: tcpipbm.sys (Bytemobile Kernel Network Provider, Bytemobile, Inc.).
    Google query: Bytemobile, Inc. CUSTOM_ERROR



    On Thu 5/5/2011 5:59:11 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\Mini050511-02.dmp
    This was probably caused by the following module: mbamswissarmy.sys (mbamswissarmy+0x3522)
    Bugcheck code: 0x10000050 (0xFFFFFFFFBA654000, 0x0, 0xFFFFFFFF80509973, 0x0)
    Error: CUSTOM_ERROR
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mbamswissarmy.sys .
    Google query: mbamswissarmy.sys CUSTOM_ERROR



    On Thu 5/5/2011 4:36:33 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\Mini050511-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x22F43)
    Bugcheck code: 0x96 (0xFFFFFFFFBA4F7D24, 0xFFFFFFFF80564820, 0xFFFFFFFF80564820, 0xFFFFFFFF881CE8DA)
    Error: INVALID_WORK_QUEUE_ITEM
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that a queue entry was removed that contained a null pointer.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Sat 4/23/2011 1:39:24 AM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\Mini042211-01.dmp
    This was probably caused by the following module: igxpmp32.sys (igxpmp32+0x117076)
    Bugcheck code: 0x1000007F (0x8, 0xFFFFFFFF80042000, 0x0, 0x0)
    Error: UNEXPECTED_KERNEL_MODE_TRAP_M
    file path: C:\WINDOWS\system32\drivers\igxpmp32.sys
    product: Intel Graphics Accelerator Drivers for Windows NT(R)
    company: Intel Corporation
    description: Intel Graphics Miniport Driver
    Bug check description: This indicates that a trap was generated by the Intel CPU and the kernel failed to catch this trap.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igxpmp32.sys (Intel Graphics Miniport Driver, Intel Corporation).
    Google query: Intel Corporation UNEXPECTED_KERNEL_MODE_TRAP_M



    On Wed 12/8/2010 10:10:22 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\Mini120810-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x22F43)
    Bugcheck code: 0x77 (0xFFFFFFFFC00000B5, 0xFFFFFFFFC00000B5, 0x0, 0x2B8A000)
    Error: KERNEL_STACK_INPAGE_ERROR
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Mon 12/28/2009 9:14:21 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\Mini122809-01.dmp
    This was probably caused by the following module: fltmgr.sys (fltMgr+0xB7A1)
    Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFB9F537A1, 0xFFFFFFFF97F4984C, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    file path: C:\WINDOWS\system32\drivers\fltmgr.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Microsoft Filesystem Filter Manager
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.




    --------------------------------------------------------------------------------
    Conclusion
    --------------------------------------------------------------------------------

    10 crash dumps have been found and analyzed. 4 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    tcpipbm.sys (Bytemobile Kernel Network Provider, Bytemobile, Inc.)
    igxpmp32.sys (Intel Graphics Miniport Driver, Intel Corporation)
    bckd.sys (K9 Web Protection Driver, Blue Coat Systems, Inc.)
    mbamswissarmy.sys

    If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.

  4. #4
    Member Spyware Fighter zep516's Avatar
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    Default

    Please download MiniToolBox http://download.bleepingcomputer.com...iniToolBox.exe and run it.

    Checkmark following boxes:

    • Flush DNS
    • content of Hosts
    • List IP configuration
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size
    • List Devices (Only Problems)
    • List Minidump Files
    • List Restore Points


    Click Go and post the result.

  5. #5
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    Default

    Zep
    Is this also a reason why my computer is so slow and keeps on freezing and also i don't see my printers i could print but when I go to my printer folder i don't see any printer will a system restore or recovery console help for this
    many thank to all

  6. #6
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    MiniToolBox by Farbar Version: 13-07-2013
    Ran by Corona (administrator) on 23-08-2013 at 10:13:40
    Running from "C:\Documents and Settings\Corona\My Documents\Downloads"
    Microsoft Windows XP Professional Service Pack 3 (X86)
    Boot Mode: Normal
    ***************************************************************************

    ========================= Flush DNS: ===================================


    Windows IP Configuration



    Successfully flushed the DNS Resolver Cache.

    Hosts file not detected in the default directory
    ========================= IP Configuration: ================================

    Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC = Local Area Connection (Connected)


    # ----------------------------------
    # Interface IP Configuration
    # ----------------------------------
    pushd interface ip


    # Interface IP Configuration for "Local Area Connection"

    set address name="Local Area Connection" source=dhcp
    set dns name="Local Area Connection" source=dhcp register=PRIMARY
    set wins name="Local Area Connection" source=dhcp


    popd
    # End of interface IP configuration




    Windows IP Configuration



    Host Name . . . . . . . . . . . . : Mindy

    Primary Dns Suffix . . . . . . . :

    Node Type . . . . . . . . . . . . : Unknown

    IP Routing Enabled. . . . . . . . : No

    WINS Proxy Enabled. . . . . . . . : No



    Ethernet adapter Local Area Connection:



    Connection-specific DNS Suffix . :

    Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC

    Physical Address. . . . . . . . . : 00-21-9B-21-DE-D7

    Dhcp Enabled. . . . . . . . . . . : Yes

    Autoconfiguration Enabled . . . . : Yes

    IP Address. . . . . . . . . . . . : 192.168.1.3

    Subnet Mask . . . . . . . . . . . : 255.255.255.0

    Default Gateway . . . . . . . . . : 192.168.1.1

    DHCP Server . . . . . . . . . . . : 192.168.1.1

    DNS Servers . . . . . . . . . . . : 192.168.1.1

    Lease Obtained. . . . . . . . . . : Friday, August 23, 2013 8:34:53 AM

    Lease Expires . . . . . . . . . . : Saturday, August 24, 2013 8:34:53 AM

    Server: UnKnown
    Address: 192.168.1.1

    Name: google.com
    Addresses: 74.125.226.233, 74.125.226.231, 74.125.226.224, 74.125.226.225
    74.125.226.238, 74.125.226.230, 74.125.226.227, 74.125.226.232, 74.125.226.226
    74.125.226.228, 74.125.226.229



    Pinging google.com [74.125.226.224] with 32 bytes of data:



    Reply from 74.125.226.224: bytes=32 time=36ms TTL=55

    Reply from 74.125.226.224: bytes=32 time=24ms TTL=55



    Ping statistics for 74.125.226.224:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 24ms, Maximum = 36ms, Average = 30ms

    Server: UnKnown
    Address: 192.168.1.1

    Name: yahoo.com
    Addresses: 206.190.36.45, 98.139.183.24, 98.138.253.109



    Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



    Reply from 98.139.183.24: bytes=32 time=74ms TTL=52

    Reply from 98.139.183.24: bytes=32 time=99ms TTL=52



    Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 74ms, Maximum = 99ms, Average = 86ms



    Pinging 127.0.0.1 with 32 bytes of data:



    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



    Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    ===========================================================================
    Interface List
    0x1 ........................... MS TCP Loopback interface
    0x2 ...00 21 9b 21 de d7 ...... Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport
    ===========================================================================
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.3 30
    127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
    192.168.1.0 255.255.255.0 192.168.1.3 192.168.1.3 30
    192.168.1.3 255.255.255.255 127.0.0.1 127.0.0.1 30
    192.168.1.255 255.255.255.255 192.168.1.3 192.168.1.3 30
    224.0.0.0 240.0.0.0 192.168.1.3 192.168.1.3 30
    255.255.255.255 255.255.255.255 192.168.1.3 192.168.1.3 1
    Default Gateway: 192.168.1.1
    ===========================================================================
    Persistent Routes:
    None

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (08/22/2013 06:00:58 PM) (Source: Sage 50 Automatic Backup) (User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/22/2013 05:33:16 PM) (Source: Sage 50 Automatic Backup) (User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/19/2013 06:00:01 PM) (Source: Sage 50 Automatic Backup) (User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/19/2013 05:33:05 PM) (Source: Sage 50 Automatic Backup) (User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/19/2013 05:21:44 PM) (Source: MsiInstaller) (User: MINDY)
    Description: Product: Kaspersky Security Scan -- Error 1706. An installation package for the product Kaspersky Security Scan cannot be found. Try the installation again using a valid copy of the installation package 'kss.msi'.

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks) (User: )
    Description: An unexpected error has occured in "QuickBooks":
    Returning NULL QBWinInstance Handle

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks) (User: )
    Description: An unexpected error has occured in "QuickBooks":
    Returning NULL QBWinInstance Handle

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks) (User: )
    Description: An unexpected error has occured in "QuickBooks":
    Returning NULL QBWinInstance Handle

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks) (User: )
    Description: An unexpected error has occured in "QuickBooks":
    Returning NULL QBWinInstance Handle

    Error: (08/15/2013 04:13:09 PM) (Source: QuickBooks) (User: )
    Description: An unexpected error has occured in "QuickBooks Enterprise Solutions: Manufacturing and Wholesale Edition 9.0":
    tlg file removal failed because the file was still open.


    System errors:
    =============
    Error: (08/23/2013 09:25:00 AM) (Source: Schedule) (User: )
    Description: The At10.job command failed to start due to the following error:
    %%2147942402

    Error: (08/23/2013 09:18:00 AM) (Source: DCOM) (User: NT AUTHORITY)
    Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
    in order to run the server:
    {4EB61BAC-A3B6-4760-9581-655041EF4D69}

    Error: (08/23/2013 08:37:37 AM) (Source: Service Control Manager) (User: )
    Description: The QuickBooksDB19 service failed to start due to the following error:
    %%1053

    Error: (08/23/2013 08:37:35 AM) (Source: Service Control Manager) (User: )
    Description: Timeout (30000 milliseconds) waiting for the QuickBooksDB19 service to connect.

    Error: (08/22/2013 06:25:00 PM) (Source: Schedule) (User: )
    Description: The At19.job command failed to start due to the following error:
    %%2147942402

    Error: (08/22/2013 06:18:00 PM) (Source: DCOM) (User: NT AUTHORITY)
    Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
    in order to run the server:
    {4EB61BAC-A3B6-4760-9581-655041EF4D69}

    Error: (08/22/2013 06:08:23 PM) (Source: System Error) (User: )
    Description: Error code 1000007e, parameter1 c0000005, parameter2 970bfda8, parameter3 9857cc7c, parameter4 9857c978.

    Error: (08/22/2013 05:25:00 PM) (Source: Schedule) (User: )
    Description: The At18.job command failed to start due to the following error:
    %%2147942402

    Error: (08/22/2013 04:25:00 PM) (Source: Schedule) (User: )
    Description: The At17.job command failed to start due to the following error:
    %%2147942402

    Error: (08/22/2013 03:25:00 PM) (Source: Schedule) (User: )
    Description: The At16.job command failed to start due to the following error:
    %%2147942402


    Microsoft Office Sessions:
    =========================
    Error: (08/22/2013 06:00:58 PM) (Source: Sage 50 Automatic Backup)(User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/22/2013 05:33:16 PM) (Source: Sage 50 Automatic Backup)(User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/19/2013 06:00:01 PM) (Source: Sage 50 Automatic Backup)(User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/19/2013 05:33:05 PM) (Source: Sage 50 Automatic Backup)(User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/19/2013 05:21:44 PM) (Source: MsiInstaller)(User: MINDY)
    Description: Product: Kaspersky Security Scan -- Error 1706. An installation package for the product Kaspersky Security Scan cannot be found. Try the installation again using a valid copy of the installation package 'kss.msi'.(NULL)(NULL)(NULL)

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks)(User: )
    Description: QuickBooksReturning NULL QBWinInstance Handle

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks)(User: )
    Description: QuickBooksReturning NULL QBWinInstance Handle

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks)(User: )
    Description: QuickBooksReturning NULL QBWinInstance Handle

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks)(User: )
    Description: QuickBooksReturning NULL QBWinInstance Handle

    Error: (08/15/2013 04:13:09 PM) (Source: QuickBooks)(User: )
    Description: QuickBooks Enterprise Solutions: Manufacturing and Wholesale Edition 9.0tlg file removal failed because the file was still open.


    ========================= Memory info: ===================================

    Percentage of memory in use: 60%
    Total physical RAM: 2012.91 MB
    Available physical RAM: 802.65 MB
    Total Pagefile: 3905.1 MB
    Available Pagefile: 2112.58 MB
    Total Virtual: 2047.88 MB
    Available Virtual: 1969.5 MB

    ========================= Partitions: =====================================

    1 Drive c: (OS) (Fixed) (Total:148.97 GB) (Free:5.81 GB) NTFS
    3 Drive z: (OS) (Network) (Total:148.97 GB) (Free:5.81 GB) NTFS

    ========================= Users: ========================================

    User accounts for \\MINDY

    Administrator Corona GAC
    Guest HelpAssistant Mindy
    QBDataServiceUser19 SUPPORT_388945a0

    ========================= Minidump Files ==================================

    C:\WINDOWS\Minidump\Mini040312-01.dmp
    C:\WINDOWS\Minidump\Mini041812-01.dmp
    C:\WINDOWS\Minidump\Mini042211-01.dmp
    C:\WINDOWS\Minidump\Mini042412-01.dmp
    C:\WINDOWS\Minidump\Mini042712-01.dmp
    C:\WINDOWS\Minidump\Mini050511-01.dmp
    C:\WINDOWS\Minidump\Mini050511-02.dmp
    C:\WINDOWS\Minidump\Mini082213-01.dmp
    C:\WINDOWS\Minidump\Mini120810-01.dmp
    C:\WINDOWS\Minidump\Mini122809-01.dmp
    ========================= Restore Points ==================================

    25-05-2013 04:32:23 Software Distribution Service 3.0
    25-05-2013 15:17:50 Printer Driver LogMeIn Printer Driver Installed
    26-05-2013 04:32:16 Software Distribution Service 3.0
    26-05-2013 05:42:34 Software Distribution Service 3.0
    27-05-2013 04:32:25 Software Distribution Service 3.0
    28-05-2013 07:11:38 Software Distribution Service 3.0
    29-05-2013 15:23:27 Software Distribution Service 3.0
    30-05-2013 15:43:50 Software Distribution Service 3.0
    03-06-2013 16:04:41 Software Distribution Service 3.0
    04-06-2013 17:30:06 System Checkpoint
    05-06-2013 15:11:05 Software Distribution Service 3.0
    06-06-2013 15:27:00 Software Distribution Service 3.0
    07-06-2013 17:11:53 Software Distribution Service 3.0
    10-06-2013 14:06:05 Printer Driver LogMeIn Printer Driver Installed
    10-06-2013 14:11:38 Software Distribution Service 3.0
    11-06-2013 15:15:21 Software Distribution Service 3.0
    12-06-2013 15:41:03 Software Distribution Service 3.0
    12-06-2013 15:49:48 Software Distribution Service 3.0
    13-06-2013 18:07:24 Software Distribution Service 3.0
    17-06-2013 20:37:17 Software Distribution Service 3.0
    18-06-2013 21:02:29 System Checkpoint
    19-06-2013 15:08:11 Software Distribution Service 3.0
    20-06-2013 19:47:01 System Checkpoint
    21-06-2013 02:40:14 Software Distribution Service 3.0
    23-06-2013 15:29:10 Software Distribution Service 3.0
    24-06-2013 17:55:05 System Checkpoint
    25-06-2013 14:10:49 Software Distribution Service 3.0
    26-06-2013 14:25:33 Software Distribution Service 3.0
    26-06-2013 14:29:22 Garmin Express
    26-06-2013 14:32:08 Garmin Express
    27-06-2013 19:24:16 System Checkpoint
    28-06-2013 13:52:31 Software Distribution Service 3.0
    01-07-2013 16:02:26 Software Distribution Service 3.0
    02-07-2013 17:35:28 System Checkpoint
    03-07-2013 14:46:11 Software Distribution Service 3.0
    05-07-2013 15:08:25 Software Distribution Service 3.0
    08-07-2013 13:57:57 Software Distribution Service 3.0
    09-07-2013 14:09:56 System Checkpoint
    10-07-2013 00:20:22 Software Distribution Service 3.0
    11-07-2013 00:07:55 Software Distribution Service 3.0
    12-07-2013 00:07:35 Software Distribution Service 3.0
    12-07-2013 07:00:17 Software Distribution Service 3.0
    15-07-2013 15:10:35 Software Distribution Service 3.0
    16-07-2013 15:10:51 Software Distribution Service 3.0
    17-07-2013 16:57:31 Removed Ask Toolbar.
    18-07-2013 11:33:23 Software Distribution Service 3.0
    19-07-2013 11:31:32 Software Distribution Service 3.0
    22-07-2013 13:45:18 Software Distribution Service 3.0
    23-07-2013 13:44:40 Software Distribution Service 3.0
    24-07-2013 17:20:13 Software Distribution Service 3.0
    25-07-2013 20:07:36 Software Distribution Service 3.0
    29-07-2013 14:43:26 Software Distribution Service 3.0
    30-07-2013 16:28:44 System Checkpoint
    31-07-2013 00:32:10 Software Distribution Service 3.0
    31-07-2013 14:04:55 Software Distribution Service 3.0
    01-08-2013 14:34:04 Software Distribution Service 3.0
    05-08-2013 13:53:17 Software Distribution Service 3.0
    05-08-2013 22:29:12 Garmin Express
    06-08-2013 14:01:21 Software Distribution Service 3.0
    07-08-2013 17:19:41 System Checkpoint
    08-08-2013 14:33:42 Software Distribution Service 3.0
    12-08-2013 14:07:13 Software Distribution Service 3.0
    13-08-2013 14:08:01 System Checkpoint
    13-08-2013 15:33:47 Software Distribution Service 3.0
    14-08-2013 16:08:31 System Checkpoint
    14-08-2013 21:38:19 Software Distribution Service 3.0
    14-08-2013 23:47:41 Software Distribution Service 3.0
    16-08-2013 14:52:25 Software Distribution Service 3.0
    19-08-2013 13:31:47 Software Distribution Service 3.0
    19-08-2013 20:36:54 Software Distribution Service 3.0
    22-08-2013 02:01:07 Software Distribution Service 3.0
    23-08-2013 12:48:55 Software Distribution Service 3.0

    **** End of log ****

  7. #7
    Member Spyware Fighter zep516's Avatar
    Join Date
    Dec 2005
    Location
    Pittsburgh, Pa
    Posts
    7,173
    Points
    1307

    Default

    Missing installed programs part of the log. Just put a check mark in this one List Installed Programs and run it again. Want to see those programs.

  8. #8
    Member
    Join Date
    Jul 2013
    Posts
    126
    Points
    3

    Default

    MiniToolBox by Farbar Version: 13-07-2013
    Ran by Corona (administrator) on 23-08-2013 at 10:31:55
    Running from "C:\Documents and Settings\Corona\My Documents\Downloads"
    Microsoft Windows XP Professional Service Pack 3 (X86)
    Boot Mode: Normal
    ***************************************************************************

    ========================= Flush DNS: ===================================


    Windows IP Configuration



    Successfully flushed the DNS Resolver Cache.

    Hosts file not detected in the default directory
    ========================= IP Configuration: ================================

    Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC = Local Area Connection (Connected)


    # ----------------------------------
    # Interface IP Configuration
    # ----------------------------------
    pushd interface ip


    # Interface IP Configuration for "Local Area Connection"

    set address name="Local Area Connection" source=dhcp
    set dns name="Local Area Connection" source=dhcp register=PRIMARY
    set wins name="Local Area Connection" source=dhcp


    popd
    # End of interface IP configuration




    Windows IP Configuration



    Host Name . . . . . . . . . . . . : Mindy

    Primary Dns Suffix . . . . . . . :

    Node Type . . . . . . . . . . . . : Unknown

    IP Routing Enabled. . . . . . . . : No

    WINS Proxy Enabled. . . . . . . . : No



    Ethernet adapter Local Area Connection:



    Connection-specific DNS Suffix . :

    Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC

    Physical Address. . . . . . . . . : 00-21-9B-21-DE-D7

    Dhcp Enabled. . . . . . . . . . . : Yes

    Autoconfiguration Enabled . . . . : Yes

    IP Address. . . . . . . . . . . . : 192.168.1.3

    Subnet Mask . . . . . . . . . . . : 255.255.255.0

    Default Gateway . . . . . . . . . : 192.168.1.1

    DHCP Server . . . . . . . . . . . : 192.168.1.1

    DNS Servers . . . . . . . . . . . : 192.168.1.1

    Lease Obtained. . . . . . . . . . : Friday, August 23, 2013 8:34:53 AM

    Lease Expires . . . . . . . . . . : Saturday, August 24, 2013 8:34:53 AM

    Server: UnKnown
    Address: 192.168.1.1

    Name: google.com
    Addresses: 173.194.43.0, 173.194.43.9, 173.194.43.5, 173.194.43.8
    173.194.43.7, 173.194.43.2, 173.194.43.1, 173.194.43.4, 173.194.43.6
    173.194.43.3, 173.194.43.14



    Pinging google.com [173.194.43.9] with 32 bytes of data:



    Reply from 173.194.43.9: bytes=32 time=17ms TTL=55

    Reply from 173.194.43.9: bytes=32 time=17ms TTL=55



    Ping statistics for 173.194.43.9:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 17ms, Maximum = 17ms, Average = 17ms

    Server: UnKnown
    Address: 192.168.1.1

    Name: yahoo.com
    Addresses: 98.139.183.24, 98.138.253.109, 206.190.36.45



    Pinging yahoo.com [98.138.253.109] with 32 bytes of data:



    Reply from 98.138.253.109: bytes=32 time=150ms TTL=49

    Reply from 98.138.253.109: bytes=32 time=117ms TTL=48



    Ping statistics for 98.138.253.109:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 117ms, Maximum = 150ms, Average = 133ms



    Pinging 127.0.0.1 with 32 bytes of data:



    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



    Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    ===========================================================================
    Interface List
    0x1 ........................... MS TCP Loopback interface
    0x2 ...00 21 9b 21 de d7 ...... Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport
    ===========================================================================
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.3 30
    127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
    192.168.1.0 255.255.255.0 192.168.1.3 192.168.1.3 30
    192.168.1.3 255.255.255.255 127.0.0.1 127.0.0.1 30
    192.168.1.255 255.255.255.255 192.168.1.3 192.168.1.3 30
    224.0.0.0 240.0.0.0 192.168.1.3 192.168.1.3 30
    255.255.255.255 255.255.255.255 192.168.1.3 192.168.1.3 1
    Default Gateway: 192.168.1.1
    ===========================================================================
    Persistent Routes:
    None

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (08/22/2013 06:00:58 PM) (Source: Sage 50 Automatic Backup) (User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/22/2013 05:33:16 PM) (Source: Sage 50 Automatic Backup) (User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/19/2013 06:00:01 PM) (Source: Sage 50 Automatic Backup) (User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/19/2013 05:33:05 PM) (Source: Sage 50 Automatic Backup) (User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/19/2013 05:21:44 PM) (Source: MsiInstaller) (User: MINDY)
    Description: Product: Kaspersky Security Scan -- Error 1706. An installation package for the product Kaspersky Security Scan cannot be found. Try the installation again using a valid copy of the installation package 'kss.msi'.

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks) (User: )
    Description: An unexpected error has occured in "QuickBooks":
    Returning NULL QBWinInstance Handle

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks) (User: )
    Description: An unexpected error has occured in "QuickBooks":
    Returning NULL QBWinInstance Handle

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks) (User: )
    Description: An unexpected error has occured in "QuickBooks":
    Returning NULL QBWinInstance Handle

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks) (User: )
    Description: An unexpected error has occured in "QuickBooks":
    Returning NULL QBWinInstance Handle

    Error: (08/15/2013 04:13:09 PM) (Source: QuickBooks) (User: )
    Description: An unexpected error has occured in "QuickBooks Enterprise Solutions: Manufacturing and Wholesale Edition 9.0":
    tlg file removal failed because the file was still open.


    System errors:
    =============
    Error: (08/23/2013 10:25:00 AM) (Source: Schedule) (User: )
    Description: The At11.job command failed to start due to the following error:
    %%2147942402

    Error: (08/23/2013 09:25:00 AM) (Source: Schedule) (User: )
    Description: The At10.job command failed to start due to the following error:
    %%2147942402

    Error: (08/23/2013 09:18:00 AM) (Source: DCOM) (User: NT AUTHORITY)
    Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
    in order to run the server:
    {4EB61BAC-A3B6-4760-9581-655041EF4D69}

    Error: (08/23/2013 08:37:37 AM) (Source: Service Control Manager) (User: )
    Description: The QuickBooksDB19 service failed to start due to the following error:
    %%1053

    Error: (08/23/2013 08:37:35 AM) (Source: Service Control Manager) (User: )
    Description: Timeout (30000 milliseconds) waiting for the QuickBooksDB19 service to connect.

    Error: (08/22/2013 06:25:00 PM) (Source: Schedule) (User: )
    Description: The At19.job command failed to start due to the following error:
    %%2147942402

    Error: (08/22/2013 06:18:00 PM) (Source: DCOM) (User: NT AUTHORITY)
    Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
    in order to run the server:
    {4EB61BAC-A3B6-4760-9581-655041EF4D69}

    Error: (08/22/2013 06:08:23 PM) (Source: System Error) (User: )
    Description: Error code 1000007e, parameter1 c0000005, parameter2 970bfda8, parameter3 9857cc7c, parameter4 9857c978.

    Error: (08/22/2013 05:25:00 PM) (Source: Schedule) (User: )
    Description: The At18.job command failed to start due to the following error:
    %%2147942402

    Error: (08/22/2013 04:25:00 PM) (Source: Schedule) (User: )
    Description: The At17.job command failed to start due to the following error:
    %%2147942402


    Microsoft Office Sessions:
    =========================
    Error: (08/22/2013 06:00:58 PM) (Source: Sage 50 Automatic Backup)(User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/22/2013 05:33:16 PM) (Source: Sage 50 Automatic Backup)(User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/19/2013 06:00:01 PM) (Source: Sage 50 Automatic Backup)(User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/19/2013 05:33:05 PM) (Source: Sage 50 Automatic Backup)(User: )
    Description: You cannot back up this company right now. Please make sure
    no one has this company open in Sage 50 and try again.

    Error: (08/19/2013 05:21:44 PM) (Source: MsiInstaller)(User: MINDY)
    Description: Product: Kaspersky Security Scan -- Error 1706. An installation package for the product Kaspersky Security Scan cannot be found. Try the installation again using a valid copy of the installation package 'kss.msi'.(NULL)(NULL)(NULL)

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks)(User: )
    Description: QuickBooksReturning NULL QBWinInstance Handle

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks)(User: )
    Description: QuickBooksReturning NULL QBWinInstance Handle

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks)(User: )
    Description: QuickBooksReturning NULL QBWinInstance Handle

    Error: (08/16/2013 10:56:19 AM) (Source: QuickBooks)(User: )
    Description: QuickBooksReturning NULL QBWinInstance Handle

    Error: (08/15/2013 04:13:09 PM) (Source: QuickBooks)(User: )
    Description: QuickBooks Enterprise Solutions: Manufacturing and Wholesale Edition 9.0tlg file removal failed because the file was still open.


    =========================== Installed Programs ============================

    7-Zip 4.57
    Acrobat.com (Version: 1.7.186)
    Adobe AIR (Version: 1.5.3.9120)
    Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)
    Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
    Adobe Reader X (10.1.7) (Version: 10.1.7)
    Ask Toolbar (Version: 1.9.1.0)
    Avira Free Antivirus (Version: 13.0.0.3885)
    Bing Bar (Version: 7.2.241.0)
    BlackBerry App World Browser Plugin (Version: 3.1.0.6)
    BlackBerry Desktop Software 7.1 (Version: 7.1.0.41)
    BlackBerry Device Software Updater (Version: 6.0.1.37)
    BlackBerry Device Software v4.5.0 for the BlackBerry 8330 smartphone (Version: 4.5.0.186 (Platform 3.4.0.59))
    Blue Coat K9 Web Protection (Version: 4.3.188)
    Brother MFL Pro Suite
    Browser Address Error Redirector (Version: 1.00.0000)
    Coby Media Manager (Version: 1.0.3324)
    Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
    Crystal Reports 2008 Runtime SP1 (Version: 12.1.0.882)
    Crystal Reports 2008 SP1 (Version: 12.1.0.883)
    CutePDF Writer 2.8
    Diagnostics Utility (Version: 1.00.0000)
    Dropbox (Version: 2.0.8)
    eFax Messenger (Version: 4.4.1.528)
    Elevated Installer (Version: 2.2.17)
    Garmin City Navigator North America NT 2010.30 (Version: 13.30.0.0)
    Garmin Communicator Plugin (Version: 4.0.3)
    Garmin Express (Version: 2.1.13)
    Garmin Express (Version: 2.2.17)
    Garmin Express Tray (Version: 2.2.17)
    Garmin Update Service (Version: 2.2.17)
    Garmin USB Drivers (Version: 2.3.1.0)
    Garmin WebUpdater (Version: 2.5.6)
    Google Chrome (Version: 29.0.1547.57)
    Google Chrome Frame (Version: 29.0.1547.57)
    Google Talk (remove only)
    Google Talk Plugin (Version: 4.5.2.14837)
    Google Toolbar for Internet Explorer (Version: 1.0.0)
    Google Toolbar for Internet Explorer (Version: 7.5.4209.2358)
    Google Update Helper (Version: 1.3.21.153)
    GoToAssist 8.0.0.514
    GoToMeeting 4.5.0.457
    IDrive for Windows Version - 5.0 (Version: 5.0)
    ImgBurn (Version: 2.5.8.0)
    InstallIQ Updater (Version: 1.4.0.0)
    Intel(R) Graphics Media Accelerator Driver
    Intel® Matrix Storage Manager
    iS3 STOPzilla Toolbar (Version: 1.0.0)
    Java Auto Updater (Version: 2.0.6.1)
    Java(TM) 6 Update 30 (Version: 6.0.300)
    Java(TM) 6 Update 7 (Version: 1.6.0.70)
    join.me (Version: 1.9.2.216)
    Kaspersky Security Scan (Version: 1.0.0.468)
    Keyboard Lock Status (Version: 1.00.0000)
    LogMeIn (Version: 4.1.1578)
    LogMeIn (Version: 4.1.1890)
    Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
    McAfee Security Scan Plus (Version: 3.0.285.6)
    McAfee SiteAdvisor (Version: 3.3.131)
    Microsoft .NET Framework 1.1 (Version: 1.1.4322)
    Microsoft .NET Framework 1.1 Security Update (KB2698023)
    Microsoft .NET Framework 1.1 Security Update (KB2833941)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
    Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
    Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
    Microsoft Application Error Reporting (Version: 12.0.6012.5000)
    Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2000 Professional (Version: 9.00.2720)
    Microsoft Security Client (Version: 4.3.0215.0)
    Microsoft Security Essentials (Version: 4.3.215.0)
    Microsoft UI Engine (Version: 4.0.0318.1)
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
    MobileMe Control Panel (Version: 3.1.1.0)
    Mozilla Firefox 23.0.1 (x86 en-US) (Version: 23.0.1)
    Mozilla Maintenance Service (Version: 23.0.1)
    Mozilla Thunderbird 17.0.8 (x86 en-US) (Version: 17.0.8)
    MSN
    MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
    MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
    MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
    MSXML 6.0 Parser (KB927977) (Version: 6.00.3890.0)
    My Dell (Version: 3.3.6280.92)
    Octoshape add-in for Adobe Flash Player
    Peachtree Premium Accounting for Distribution 2010
    Peachtree Signature Ready Forms (Version: 12.1.10)
    Pervasive PSQL v10 SP2 Workgroup (32-bit) (Version: 10.20.034)
    Pervasive Software PSQL v9.1 Client
    Pervasive System Analyzer v9.1
    Picasa 3 (Version: 3.9)
    PowerDVD (Version: 8.1)
    PrimoPDF -- by Nitro PDF Software (Version: 5.0.0.19)
    QuickBooks (Version: 19.0.4014.705)
    QuickBooks Connection Diagnostic Tool (Version: 4.0.0)
    QuickBooks Enterprise Solutions: Mfg and Whsle Edition 9.0 (Version: 19.0.4014.705)
    QuickTime (Version: 7.69.80.9)
    RealDownloader (Version: 1.3.1)
    RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
    RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
    RealPlayer (Version: 16.0.0)
    Realtek High Definition Audio Driver
    RealUpgrade 1.1 (Version: 1.1.0)
    Roxio Activation Module (Version: 1.0)
    Roxio Creator Audio (Version: 3.5.0)
    Roxio Creator BDAV Plugin (Version: 3.5.0)
    Roxio Creator Copy (Version: 3.5.0)
    Roxio Creator Data (Version: 3.5.0)
    Roxio Creator DE (Version: 3.5.0)
    Roxio Creator Tools (Version: 3.5.0)
    Roxio Drag-to-Disc (Version: 9.1)
    Roxio Express Labeler 3 (Version: 3.2.1)
    Roxio Update Manager (Version: 6.0.0)
    Safari (Version: 5.33.21.1)
    Sage 50 Accounting 2013 (Version: 20.00.00)
    Sage Exchange (Version: 1.0.4.60)
    Sage Message Center (Version: 2.00.0000)
    Sage Software Integration Services (Version: 2.2.2240)
    SearchAssist
    Skype Click to Call (Version: 6.9.12585)
    Skype™ 6.6 (Version: 6.6.106)
    Sonic CinePlayer Decoder Pack (Version: 4.2.0)
    Sprint SmartView (Version: 2.25.0047.0)
    STOIK Smart Resizer (Version: 1.00.03)
    SupportSoft Assisted Service (Version: 15)
    TeamViewer 7 (Version: 7.0.13989)
    thinkorswim (Version: desktop)
    Update 4.0.3 for Microsoft .NET Framework 4 Client Profile (KB2600211) (Version: 1)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
    Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
    Update for Windows XP (KB2141007) (Version: 1)
    Update for Windows XP (KB2345886) (Version: 1)
    Update for Windows XP (KB2467659) (Version: 1)
    Update for Windows XP (KB2541763) (Version: 1)
    Update for Windows XP (KB2607712) (Version: 1)
    Update for Windows XP (KB2616676) (Version: 1)
    Update for Windows XP (KB2641690) (Version: 1)
    Update for Windows XP (KB2661254-v2) (Version: 2)
    Update for Windows XP (KB2718704) (Version: 1)
    Update for Windows XP (KB2736233) (Version: 1)
    Update for Windows XP (KB2749655) (Version: 1)
    Update for Windows XP (KB2863058) (Version: 1)
    Update for Windows XP (KB898461) (Version: 1)
    Update for Windows XP (KB951072-v2) (Version: 2)
    Update for Windows XP (KB951618-v2) (Version: 2)
    Update for Windows XP (KB951978) (Version: 1)
    Update for Windows XP (KB955759) (Version: 1)
    Update for Windows XP (KB955839) (Version: 1)
    Update for Windows XP (KB967715) (Version: 1)
    Update for Windows XP (KB968389) (Version: 1)
    Update for Windows XP (KB971029) (Version: 1)
    Update for Windows XP (KB971737) (Version: 1)
    Update for Windows XP (KB973687) (Version: 1)
    Update for Windows XP (KB973815) (Version: 1)
    Visual Studio Tools for the Office system 3.0 Runtime
    Visual Studio Tools for the Office system 3.0 Runtime (Version: 9.0.30729)
    Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (Version: 1)
    Vonage Click-2-Call
    WebFldrs XP (Version: 9.50.7523)
    WhoCrashed 4.02
    Windows Driver Package - Garmin (grmnusb) GARMIN Devices (04/19/2012 2.3.1.0) (Version: 04/19/2012 2.3.1.0)
    Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (Version: 1.0)
    Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
    Windows Internet Explorer 7 (Version: 20070813.185237)
    Windows Internet Explorer 8 (Version: 20090308.140743)
    Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Presentation Foundation (Version: 3.0.6920.0)
    XML Paper Specification Shared Components Pack 1.0

    ========================= Devices: ================================


    ========================= Memory info: ===================================

    Percentage of memory in use: 55%
    Total physical RAM: 2012.91 MB
    Available physical RAM: 902.99 MB
    Total Pagefile: 3905.1 MB
    Available Pagefile: 2364.1 MB
    Total Virtual: 2047.88 MB
    Available Virtual: 1969.5 MB

    ========================= Partitions: =====================================

    1 Drive c: (OS) (Fixed) (Total:148.97 GB) (Free:5.91 GB) NTFS
    3 Drive z: (OS) (Network) (Total:148.97 GB) (Free:5.91 GB) NTFS

    ========================= Users: ========================================

    User accounts for \\MINDY

    Administrator Corona GAC
    Guest HelpAssistant Mindy
    QBDataServiceUser19 SUPPORT_388945a0

    ========================= Minidump Files ==================================

    C:\WINDOWS\Minidump\Mini040312-01.dmp
    C:\WINDOWS\Minidump\Mini041812-01.dmp
    C:\WINDOWS\Minidump\Mini042211-01.dmp
    C:\WINDOWS\Minidump\Mini042412-01.dmp
    C:\WINDOWS\Minidump\Mini042712-01.dmp
    C:\WINDOWS\Minidump\Mini050511-01.dmp
    C:\WINDOWS\Minidump\Mini050511-02.dmp
    C:\WINDOWS\Minidump\Mini082213-01.dmp
    C:\WINDOWS\Minidump\Mini120810-01.dmp
    C:\WINDOWS\Minidump\Mini122809-01.dmp
    ========================= Restore Points ==================================

    25-05-2013 04:32:23 Software Distribution Service 3.0
    25-05-2013 15:17:50 Printer Driver LogMeIn Printer Driver Installed
    26-05-2013 04:32:16 Software Distribution Service 3.0
    26-05-2013 05:42:34 Software Distribution Service 3.0
    27-05-2013 04:32:25 Software Distribution Service 3.0
    28-05-2013 07:11:38 Software Distribution Service 3.0
    29-05-2013 15:23:27 Software Distribution Service 3.0
    30-05-2013 15:43:50 Software Distribution Service 3.0
    03-06-2013 16:04:41 Software Distribution Service 3.0
    04-06-2013 17:30:06 System Checkpoint
    05-06-2013 15:11:05 Software Distribution Service 3.0
    06-06-2013 15:27:00 Software Distribution Service 3.0
    07-06-2013 17:11:53 Software Distribution Service 3.0
    10-06-2013 14:06:05 Printer Driver LogMeIn Printer Driver Installed
    10-06-2013 14:11:38 Software Distribution Service 3.0
    11-06-2013 15:15:21 Software Distribution Service 3.0
    12-06-2013 15:41:03 Software Distribution Service 3.0
    12-06-2013 15:49:48 Software Distribution Service 3.0
    13-06-2013 18:07:24 Software Distribution Service 3.0
    17-06-2013 20:37:17 Software Distribution Service 3.0
    18-06-2013 21:02:29 System Checkpoint
    19-06-2013 15:08:11 Software Distribution Service 3.0
    20-06-2013 19:47:01 System Checkpoint
    21-06-2013 02:40:14 Software Distribution Service 3.0
    23-06-2013 15:29:10 Software Distribution Service 3.0
    24-06-2013 17:55:05 System Checkpoint
    25-06-2013 14:10:49 Software Distribution Service 3.0
    26-06-2013 14:25:33 Software Distribution Service 3.0
    26-06-2013 14:29:22 Garmin Express
    26-06-2013 14:32:08 Garmin Express
    27-06-2013 19:24:16 System Checkpoint
    28-06-2013 13:52:31 Software Distribution Service 3.0
    01-07-2013 16:02:26 Software Distribution Service 3.0
    02-07-2013 17:35:28 System Checkpoint
    03-07-2013 14:46:11 Software Distribution Service 3.0
    05-07-2013 15:08:25 Software Distribution Service 3.0
    08-07-2013 13:57:57 Software Distribution Service 3.0
    09-07-2013 14:09:56 System Checkpoint
    10-07-2013 00:20:22 Software Distribution Service 3.0
    11-07-2013 00:07:55 Software Distribution Service 3.0
    12-07-2013 00:07:35 Software Distribution Service 3.0
    12-07-2013 07:00:17 Software Distribution Service 3.0
    15-07-2013 15:10:35 Software Distribution Service 3.0
    16-07-2013 15:10:51 Software Distribution Service 3.0
    17-07-2013 16:57:31 Removed Ask Toolbar.
    18-07-2013 11:33:23 Software Distribution Service 3.0
    19-07-2013 11:31:32 Software Distribution Service 3.0
    22-07-2013 13:45:18 Software Distribution Service 3.0
    23-07-2013 13:44:40 Software Distribution Service 3.0
    24-07-2013 17:20:13 Software Distribution Service 3.0
    25-07-2013 20:07:36 Software Distribution Service 3.0
    29-07-2013 14:43:26 Software Distribution Service 3.0
    30-07-2013 16:28:44 System Checkpoint
    31-07-2013 00:32:10 Software Distribution Service 3.0
    31-07-2013 14:04:55 Software Distribution Service 3.0
    01-08-2013 14:34:04 Software Distribution Service 3.0
    05-08-2013 13:53:17 Software Distribution Service 3.0
    05-08-2013 22:29:12 Garmin Express
    06-08-2013 14:01:21 Software Distribution Service 3.0
    07-08-2013 17:19:41 System Checkpoint
    08-08-2013 14:33:42 Software Distribution Service 3.0
    12-08-2013 14:07:13 Software Distribution Service 3.0
    13-08-2013 14:08:01 System Checkpoint
    13-08-2013 15:33:47 Software Distribution Service 3.0
    14-08-2013 16:08:31 System Checkpoint
    14-08-2013 21:38:19 Software Distribution Service 3.0
    14-08-2013 23:47:41 Software Distribution Service 3.0
    16-08-2013 14:52:25 Software Distribution Service 3.0
    19-08-2013 13:31:47 Software Distribution Service 3.0
    19-08-2013 20:36:54 Software Distribution Service 3.0
    22-08-2013 02:01:07 Software Distribution Service 3.0
    23-08-2013 12:48:55 Software Distribution Service 3.0

    **** End of log ****

  9. #9
    Member
    Join Date
    Jul 2013
    Posts
    126
    Points
    3

    Default

    here you have only
    MiniToolBox by Farbar Version: 13-07-2013
    Ran by Corona (administrator) on 23-08-2013 at 10:36:10
    Running from "C:\Documents and Settings\Corona\My Documents\Downloads"
    Microsoft Windows XP Professional Service Pack 3 (X86)
    Boot Mode: Normal
    ***************************************************************************

    =========================== Installed Programs ============================

    7-Zip 4.57
    Acrobat.com (Version: 1.7.186)
    Adobe AIR (Version: 1.5.3.9120)
    Adobe Flash Player 11 ActiveX (Version: 11.8.800.94)
    Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
    Adobe Reader X (10.1.7) (Version: 10.1.7)
    Ask Toolbar (Version: 1.9.1.0)
    Avira Free Antivirus (Version: 13.0.0.3885)
    Bing Bar (Version: 7.2.241.0)
    BlackBerry App World Browser Plugin (Version: 3.1.0.6)
    BlackBerry Desktop Software 7.1 (Version: 7.1.0.41)
    BlackBerry Device Software Updater (Version: 6.0.1.37)
    BlackBerry Device Software v4.5.0 for the BlackBerry 8330 smartphone (Version: 4.5.0.186 (Platform 3.4.0.59))
    Blue Coat K9 Web Protection (Version: 4.3.188)
    Brother MFL Pro Suite
    Browser Address Error Redirector (Version: 1.00.0000)
    Coby Media Manager (Version: 1.0.3324)
    Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
    Crystal Reports 2008 Runtime SP1 (Version: 12.1.0.882)
    Crystal Reports 2008 SP1 (Version: 12.1.0.883)
    CutePDF Writer 2.8
    Diagnostics Utility (Version: 1.00.0000)
    Dropbox (Version: 2.0.8)
    eFax Messenger (Version: 4.4.1.528)
    Elevated Installer (Version: 2.2.17)
    Garmin City Navigator North America NT 2010.30 (Version: 13.30.0.0)
    Garmin Communicator Plugin (Version: 4.0.3)
    Garmin Express (Version: 2.1.13)
    Garmin Express (Version: 2.2.17)
    Garmin Express Tray (Version: 2.2.17)
    Garmin Update Service (Version: 2.2.17)
    Garmin USB Drivers (Version: 2.3.1.0)
    Garmin WebUpdater (Version: 2.5.6)
    Google Chrome (Version: 29.0.1547.57)
    Google Chrome Frame (Version: 29.0.1547.57)
    Google Talk (remove only)
    Google Talk Plugin (Version: 4.5.2.14837)
    Google Toolbar for Internet Explorer (Version: 1.0.0)
    Google Toolbar for Internet Explorer (Version: 7.5.4209.2358)
    Google Update Helper (Version: 1.3.21.153)
    GoToAssist 8.0.0.514
    GoToMeeting 4.5.0.457
    IDrive for Windows Version - 5.0 (Version: 5.0)
    ImgBurn (Version: 2.5.8.0)
    InstallIQ Updater (Version: 1.4.0.0)
    Intel(R) Graphics Media Accelerator Driver
    Intel® Matrix Storage Manager
    iS3 STOPzilla Toolbar (Version: 1.0.0)
    Java Auto Updater (Version: 2.0.6.1)
    Java(TM) 6 Update 30 (Version: 6.0.300)
    Java(TM) 6 Update 7 (Version: 1.6.0.70)
    join.me (Version: 1.9.2.216)
    Kaspersky Security Scan (Version: 1.0.0.468)
    Keyboard Lock Status (Version: 1.00.0000)
    LogMeIn (Version: 4.1.1578)
    LogMeIn (Version: 4.1.1890)
    Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
    McAfee Security Scan Plus (Version: 3.0.285.6)
    McAfee SiteAdvisor (Version: 3.3.131)
    Microsoft .NET Framework 1.1 (Version: 1.1.4322)
    Microsoft .NET Framework 1.1 Security Update (KB2698023)
    Microsoft .NET Framework 1.1 Security Update (KB2833941)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
    Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
    Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
    Microsoft Application Error Reporting (Version: 12.0.6012.5000)
    Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2000 Professional (Version: 9.00.2720)
    Microsoft Security Client (Version: 4.3.0215.0)
    Microsoft Security Essentials (Version: 4.3.215.0)
    Microsoft UI Engine (Version: 4.0.0318.1)
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
    MobileMe Control Panel (Version: 3.1.1.0)
    Mozilla Firefox 23.0.1 (x86 en-US) (Version: 23.0.1)
    Mozilla Maintenance Service (Version: 23.0.1)
    Mozilla Thunderbird 17.0.8 (x86 en-US) (Version: 17.0.8)
    MSN
    MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
    MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
    MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
    MSXML 6.0 Parser (KB927977) (Version: 6.00.3890.0)
    My Dell (Version: 3.3.6280.92)
    Octoshape add-in for Adobe Flash Player
    Peachtree Premium Accounting for Distribution 2010
    Peachtree Signature Ready Forms (Version: 12.1.10)
    Pervasive PSQL v10 SP2 Workgroup (32-bit) (Version: 10.20.034)
    Pervasive Software PSQL v9.1 Client
    Pervasive System Analyzer v9.1
    Picasa 3 (Version: 3.9)
    PowerDVD (Version: 8.1)
    PrimoPDF -- by Nitro PDF Software (Version: 5.0.0.19)
    QuickBooks (Version: 19.0.4014.705)
    QuickBooks Connection Diagnostic Tool (Version: 4.0.0)
    QuickBooks Enterprise Solutions: Mfg and Whsle Edition 9.0 (Version: 19.0.4014.705)
    QuickTime (Version: 7.69.80.9)
    RealDownloader (Version: 1.3.1)
    RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
    RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
    RealPlayer (Version: 16.0.0)
    Realtek High Definition Audio Driver
    RealUpgrade 1.1 (Version: 1.1.0)
    Roxio Activation Module (Version: 1.0)
    Roxio Creator Audio (Version: 3.5.0)
    Roxio Creator BDAV Plugin (Version: 3.5.0)
    Roxio Creator Copy (Version: 3.5.0)
    Roxio Creator Data (Version: 3.5.0)
    Roxio Creator DE (Version: 3.5.0)
    Roxio Creator Tools (Version: 3.5.0)
    Roxio Drag-to-Disc (Version: 9.1)
    Roxio Express Labeler 3 (Version: 3.2.1)
    Roxio Update Manager (Version: 6.0.0)
    Safari (Version: 5.33.21.1)
    Sage 50 Accounting 2013 (Version: 20.00.00)
    Sage Exchange (Version: 1.0.4.60)
    Sage Message Center (Version: 2.00.0000)
    Sage Software Integration Services (Version: 2.2.2240)
    SearchAssist
    Skype Click to Call (Version: 6.9.12585)
    Skype™ 6.6 (Version: 6.6.106)
    Sonic CinePlayer Decoder Pack (Version: 4.2.0)
    Sprint SmartView (Version: 2.25.0047.0)
    STOIK Smart Resizer (Version: 1.00.03)
    SupportSoft Assisted Service (Version: 15)
    TeamViewer 7 (Version: 7.0.13989)
    thinkorswim (Version: desktop)
    Update 4.0.3 for Microsoft .NET Framework 4 Client Profile (KB2600211) (Version: 1)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
    Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
    Update for Windows XP (KB2141007) (Version: 1)
    Update for Windows XP (KB2345886) (Version: 1)
    Update for Windows XP (KB2467659) (Version: 1)
    Update for Windows XP (KB2541763) (Version: 1)
    Update for Windows XP (KB2607712) (Version: 1)
    Update for Windows XP (KB2616676) (Version: 1)
    Update for Windows XP (KB2641690) (Version: 1)
    Update for Windows XP (KB2661254-v2) (Version: 2)
    Update for Windows XP (KB2718704) (Version: 1)
    Update for Windows XP (KB2736233) (Version: 1)
    Update for Windows XP (KB2749655) (Version: 1)
    Update for Windows XP (KB2863058) (Version: 1)
    Update for Windows XP (KB898461) (Version: 1)
    Update for Windows XP (KB951072-v2) (Version: 2)
    Update for Windows XP (KB951618-v2) (Version: 2)
    Update for Windows XP (KB951978) (Version: 1)
    Update for Windows XP (KB955759) (Version: 1)
    Update for Windows XP (KB955839) (Version: 1)
    Update for Windows XP (KB967715) (Version: 1)
    Update for Windows XP (KB968389) (Version: 1)
    Update for Windows XP (KB971029) (Version: 1)
    Update for Windows XP (KB971737) (Version: 1)
    Update for Windows XP (KB973687) (Version: 1)
    Update for Windows XP (KB973815) (Version: 1)
    Visual Studio Tools for the Office system 3.0 Runtime
    Visual Studio Tools for the Office system 3.0 Runtime (Version: 9.0.30729)
    Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (Version: 1)
    Vonage Click-2-Call
    WebFldrs XP (Version: 9.50.7523)
    WhoCrashed 4.02
    Windows Driver Package - Garmin (grmnusb) GARMIN Devices (04/19/2012 2.3.1.0) (Version: 04/19/2012 2.3.1.0)
    Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (Version: 1.0)
    Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
    Windows Internet Explorer 7 (Version: 20070813.185237)
    Windows Internet Explorer 8 (Version: 20090308.140743)
    Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Presentation Foundation (Version: 3.0.6920.0)
    XML Paper Specification Shared Components Pack 1.0

    **** End of log ****

  10. #10
    Member Spyware Fighter zep516's Avatar
    Join Date
    Dec 2005
    Location
    Pittsburgh, Pa
    Posts
    7,173
    Points
    1307

    Default

    This program Blue Coat K9 Web Protection (Version: 4.3.188) located in your list is what caused the blue screen. I'd remove it.

    Also 1 Drive c: (OS) (Fixed) (Total:148.97 GB) (Free:5.91 GB) NTFS You're running out of free space too, you need to delete pictures, videos, files, or move them to another drive.

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