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Thread: Aartemis

  1. #1
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    Default Aartemis

    Would like to ask, if Aartemis is spyware or virus.
    If not, what to do to remove this program?
    Best regards: John Steffensen

  2. #2
    Member Spyware Fighter DonnaB's Avatar
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    Default

    Hi John,

    My apologies for the delay in responding.

    Spyware or virus. Either way if you did not intentionally install it then you do want to get rid of it. All my research shows that it attaches itself to your browsers. Let's get rid of it:

    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double-click AdwCleaner.exe to run the tool.
      Note: Windows Vista, Windows 7/8 users right-click and select Run As Administrator.
    • Click the Scan button.
    • AdwCleaner will begin. Be patient as the scan may take some time to complete.
    • The contents of the scan results may be confusing. If you see a program name that you know should not be removed, uncheck the results and please let me know about it.
    • Click the Clean button.
    • Press OK when asked to close all programs and follow the onscreen prompts.
    • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of that logfile will also be saved in the C:\AdwCleaner folder.


    Next:

    Please download Junkware Removal Tool to your desktop.

    • Disable your protection software now to avoid potential conflicts. <--Very Important
    • Run the tool by double-clicking on XP. Or right click and select Run as Administrator Vista/Win7 and above.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.


    Next:

    Please download OTL to your Desktop
    • Double click on the to run the program. On Vista/Win7 or 8 right click select Run As Administrator to start the program. If prompted by UAC, please allow it.
    • Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox
      and
    • Check the option for All under the Extra Registry section
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won't take long.
      • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
      • Please copy (Edit->Select All, Edit->Copy) the contents of these files and post them in your topic

    • OTL.txt <-- Will be opened, maximized
    • Extras.txt <-- Will be minimized on task bar.

    Please post the contents of both OTL.txt and Extras.txt files in your next reply.

    In your next reply, please post the following logs:

    AdwCleaner[S0].txt
    JRT.txt
    OTL.txt
    Extras.txt


    Thank you,
    Donna
    Last edited by DonnaB; 12-21-2013 at 07:46 AM.
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"

  3. #3
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    Default

    Quote Originally Posted by DonnaB View Post
    Hi John,

    My apologies for the delay in responding.

    Spyware or virus. Either way if you did not intentionally install it then you do want to get rid of it. All my research shows that it attaches itself to your browsers. Let's get rid of it:

    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double-click AdwCleaner.exe to run the tool.
      Note: Windows Vista, Windows 7/8 users right-click and select Run As Administrator.
    • Click the Scan button.
    • AdwCleaner will begin. Be patient as the scan may take some time to complete.
    • The contents of the scan results may be confusing. If you see a program name that you know should not be removed, uncheck the results and please let me know about it.
    • Click the Clean button.
    • Press OK when asked to close all programs and follow the onscreen prompts.
    • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of that logfile will also be saved in the C:\AdwCleaner folder.


    Next:

    Please download Junkware Removal Tool to your desktop.

    • Disable your protection software now to avoid potential conflicts. <--Very Important
    • Run the tool by double-clicking on XP. Or right click and select Run as Administrator Vista/Win7 and above.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.


    Next:

    Please download OTL to your Desktop
    • Double click on the to run the program. On Vista/Win7 or 8 right click select Run As Administrator to start the program. If prompted by UAC, please allow it.
    • Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox
      and
    • Check the option for All under the Extra Registry section
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won't take long.
      • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
      • Please copy (Edit->Select All, Edit->Copy) the contents of these files and post them in your topic

    • OTL.txt <-- Will be opened, maximized
    • Extras.txt <-- Will be minimized on task bar.

    Please post the contents of both OTL.txt and Extras.txt files in your next reply.

    In your next reply, please post the following logs:

    AdwCleaner[S0].txt
    JRT.txt
    OTL.txt
    Extras.txt


    Thank you,
    Donna

  4. #4
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    Default

    Hi.
    Thanks a lot for the guidelines.
    However, I fixed the problem by running malwarebytes, this removed Aartemis.
    I will keep your guideline if I encounter other problems.
    Wish you a merry christmas and a happy new year.
    Greetings from Denmark: John

  5. #5
    Member Spyware Fighter DonnaB's Avatar
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    Default

    You're most welcome, John!

    Happy Holidays from me to you!
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"

  6. #6
    Member Spyware Fighter DonnaB's Avatar
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    Default

    Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

    If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

    Everyone else please begin a New Topic.

    Thank you,
    Donna
    If you think you might be infected with malware or have recently cleansed your computer of malware without the help of an expert, please read and follow the instructions in How to Start Removing Viruses and Spyware from your Computer. This can alleviate time consumed in trouble shooting your current computer problems.

    If your problem is solved, here's how to say thanks!

    Very proud parent of a U.S. Navy "CB"



    "People may forget what you say,
    People may forget what you did,
    but People will never forget how you made them feel!"