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  1. #1
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    Default how do i remove bettersurf?

    Hello, can you guys help me out with this?
    okay, so a couple of days ago I noticed that there were strange things popping up on my laptop.. messages with all kinds of ads just started showing out of nowhere :jaw: i searched and found out where they were from and i think i found a removal guide here Ads by BetterSurf Removal Guide but the thing is that they want me to download some program that i know nothing about and to do a scan with it.. What program would you advise me to use if I want to remove Bettersurf(that's where the ads came from) from my computer? thanks

  2. #2
    Member Spyware Fighter
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    Default

    e Ads by BetterSurf Removal Guide
    Don't use that tool as suggested in that article.

    • 1. Please download OTL from one of the following mirrors:
    • This is THE Mirror
      2. Save it to your desktop.
      3. Double click on the icon on your desktop.
      4. Under the Custom Scan box paste this in
      c:\windows\*. /SL
      c:\windows\*. /RP
      netsvcs
      activex
      drivers32
      %ALLUSERSPROFILE%\Application Data\*.
      %ALLUSERSPROFILE%\Application Data\*.exe /s
      %APPDATA%\*.
      %APPDATA%\*.exe /s
      %SYSTEMDRIVE%\*.exe
      %systemroot%\*. /mp /s
      CREATERESTOREPOINT
      %systemroot%\system32\*.dll /lockedfiles
      %systemroot%\Tasks\*.job /lockedfiles
      %systemroot%\system32\drivers\*.sys /lockedfiles
      %systemroot%\System32\config\*.sav
      %systemroot%\system32\drivers\*.sys /90
      5. Push the Quick Scan button.
      6. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
    " Extinguishing Malware from the world"

    The Spware Help forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.
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  3. #3
    Member Spyware Fighter
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    Default

    Hello.

    There had been no reply from the topic starter in 5 days. Due to inactivity, this topic is now closed.
    If you are the topic starter and need this topic reopened, send me a message.

    Everyone else, please begin a new topic.

    With Regards,
    fireman4it
    " Extinguishing Malware from the world"

    The Spware Help forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.
    HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
    Thanks-