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  1. #1
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    Default computer freezing up online

    I'm trying to help a friend clean up his PC. He said it was freezing up when online. I updated and ran Spybot, Adaware and AVG antivirus. Spybot and Adaware removed some cookies and the AVG scan was clean. I'm posting the HiJackThis log here to see if there is anything else to clean up. Any help would be greatly appreciated.

    Logfile of HijackThis v1.99.1
    Scan saved at 11:46:42 AM, on 4/17/06
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v5.50 (5.50.4134.0600)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\HIDSERV.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\PROMON.EXE
    C:\WINDOWS\PCTVOICE.EXE
    C:\WINDOWS\PV92TRAY.EXE
    C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
    C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
    C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
    C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
    C:\PROGRAM FILES\MINDSPRING\ACCESSRAMP\ARMON32.EXE
    C:\WINDOWS\SYSTEM\HPZTSB04.EXE
    C:\PROGRAM FILES\THOMSON\LYRA JUKEBOX\LYRAHDTRAYAPP\LYRAHD2TRAYAPP.EXE
    C:\PROGRAM FILES\MUSICMATCH\MUSICMATCH JUKEBOX\MM_TRAY.EXE
    C:\PROGRAM FILES\WAYTECH\MAGIC KEYBOARD\MAGICKEY.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\PROGRAM FILES\INTUIT\QUICKBOOKS PRO\COMPONENTS\QBAGENT\QBDAGENT2001.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\WAYTECH\MAGIC KEYBOARD\V3D.EXE
    C:\PROGRAM FILES\WAYTECH\MAGIC KEYBOARD\OSD.EXE
    C:\HJT\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = MindSpring Internet Explorer
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
    O2 - BHO: (no name) - {148A48E1-73B6-11DA-928B-0000C9B8A970} - C:\WINDOWS\SYSTEM\FONJ.DLL (file missing)
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [Promon.exe] Promon.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
    O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
    O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [AccessRampMonitor] C:\PROGRA~1\MINDSP~1\AccessRamp\ARMon32.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe
    O4 - HKLM\..\Run: [OmgStartup] C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
    O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\SONY\SONICS~1\SSAAD.EXE
    O4 - HKLM\..\Run: [LyraHD2TrayApp] "C:\Program Files\Thomson\Lyra Jukebox\LyraHDTrayApp\LYRAHD2TrayApp.exe"
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [Hidserv] Hidserv.exe run
    O4 - Startup: Magic Keyboard.lnk = C:\Program Files\WayTech\Magic Keyboard\MagicKey.exe
    O4 - Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\GREGS BKPS\PROGRAM FILES\AIM\AIM.EXE
    O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\GameClient.exe
    O15 - Trusted Zone: *.musicmatch.com
    O15 - Trusted Zone: *.musicmatch.com (HKLM)
    O16 - DPF: {F5078F32-C551-11D3-89B9-0000F81FE221} (XML DOM Document 3.0) - file://C:\WINDOWS\TEMP\SFX174.TMP\msxml3.cab
    O21 - SSODL: NOKXUByo - {132908F9-B983-A253-4CA1-4E42532A874E} - C:\WINDOWS\SYSTEM\bycpag.dll (file missing)

  2. #2
    Member steamwiz's Avatar
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    Default

    Hi

    Your log is more or less clean...

    Disconnect from the internet Close ALL browser windows (including this one) - run hijackthis and tick to fix (check the box next to) the list below.........when all are ticked (checked) click the Fix Checked button at the bottom. :-


    O2 - BHO: (no name) - {148A48E1-73B6-11DA-928B-0000C9B8A970} - C:\WINDOWS\SYSTEM\FONJ.DLL (file missing)

    O21 - SSODL: NOKXUByo - {132908F9-B983-A253-4CA1-4E42532A874E} - C:\WINDOWS\SYSTEM\bycpag.dll (file missing)


    Is the computer still freezing after your cleaning ?

    steam
    Look here for Ways to keep your computer safe
    M'SOFT MVP -Windows Security 2004/8 .member ASAP -

  3. #3
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    I've cleaned up the entries you suggested and it seems to be ok to me. I've visited the sites he said were giving him trouble and didn't experience any lockups. I'm going to return it to him and tell him if he has any more trouble with it to make notes about what he's doing and what site his on at the time.

    Thanks very much for the help.

  4. #4
    Member steamwiz's Avatar
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    Hi

    You're very welcome

    I'll lock this thread now that it is resolved...

    Should the original poster require it re-opening, please PM a moderator ... thanks

    steam
    Look here for Ways to keep your computer safe
    M'SOFT MVP -Windows Security 2004/8 .member ASAP -