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  1. #1
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    Default unhealable virus

    :cry: I am having a problem trying to get rid of a virus - Torjan Horse Downloader.Generic2.DBJ. My virus software (AVG) says that it is unhealable. Can I just delete the file or will that cause another problem?

    I also have an infected file C:\WINNT\system32\??crosoft.net\ntvdm.eve

    I would appreciate any advise since I am so frustrated I can't think straight.

  2. #2
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    Default

    to get a quicker response you need to work through this

    http://www.help2go.com/component/opt...6bff3bf668d7b/

    then post a hijack this log if you still have problems

  3. #3
    Member 1972vet's Avatar
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    Look in your control panel's add/remove programs for PuritySCAN By OIN, OuterInfo, OIN or similar, click on it and click remove.
    Reboot and delete this folder if present:
    C:\Program Files\PurityScan

    If not listed, download and run this uninstaller:
    Uninstaller
    Tutorial for the uninstaller if needed

    Reboot when done and delete this folder if present:
    C:\Program Files\PurityScan

    Download the latest version of Ewido.

    Install it and reboot your computer.

    Open Ewido.

    1. Click the Update Now line. When the update completes, please reboot the computer into Safe mode.
    2. Once in safe mode, open Ewido and click the "Scanner" button on the top line.
    3. Click the "Complete System Scan" line to begin the scan.
    4. When the scan is complete, click the "Save Report" button to save the report.
    5. Click the "Scanner" button on the top to return to the results.
    6. Click the "Set All Elements to" Recommended Action.
    7. Click the "Apply all actions" button.
    8. Click on the "Reports" Icon at the top.
    9. Click on the report that was generated today to see the results on the right side.
    10. Highlight the results on the right side and copy and paste them into Notepad. Save it to your Desktop to include in your next reply.

    Post that log along with your HijackThis log. Thanks!
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