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  1. #1
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    Default My computer is infected!

    My computer has been infected by zlob, despite AVG 7.5, Spybot, Spyware Doctor, etc. I am currently running through all of the instructions in article 217, but have been unable to do them in order. Panda was running for 8 hours and unable to complete a scan. Housecall, likewise. Couldn't complete scans on anything except Spybot, and took forever. Still trying, but having great difficulty. How did this thing get past all of my security programs? I update everday, and run them everyday.

  2. #2
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    Default

    Download ...

    HiJackThis log - Trend Micro HijackThis 2.0.2
    Click here to download HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" and Paste the entire contents of the log (no attachments) into your next post.

    DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
    DO NOT have Hijackthis fix anything yet. Most of what HJT lists will be harmless or even required by your Operating System, a spyware fighter will guide you.

    BG

  3. #3
    Member steamwiz's Avatar
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    Default

    HI

    Need to see that hijackthis log ... then we can advise further ...

    steam
    Look here for Ways to keep your computer safe
    M'SOFT MVP -Windows Security 2004/8 .member ASAP -

  4. #4
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    Default Hijack this log

    I also put this in a separate posting. All help is greatly appreciated.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:33:10 PM, on 1/6/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16574)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Airlink101\AWLH3026\WLService.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\Program Files\Airlink101\AWLH3026\WLanCfgG.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\system32\dlcxcoms.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Spyware Doctor\svcntaux.exe
    C:\Program Files\Spyware Doctor\swdsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Spyware Doctor\SDTrayApp.exe
    C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
    C:\WINDOWS\ehome\mcrdsvc.exe
    C:\Program Files\HOSTS Secure\HOSTS_Secure.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe
    C:\Program Files\Dell Photo AIO Printer 926\memcard.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\RALINK\Common\RaUI.exe
    C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=66015
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_cu...spx?TbId=66015
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_cu...spx?TbId=66015
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: (no name) - {7D1AD5EB-9902-4FF0-986F-CA498179A53B} - (no file)
    O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-A08E-8E1CA787AD2D} - (no file)
    O4 - HKLM\..\Run: [HOSTS_Secure] C:\Program Files\HOSTS Secure\HOSTS_Secure.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe"
    O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe"
    O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [SpyHunter Security Suite] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
    O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files\RALINK\Common\RaUI.exe
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Scrambler - {2225A222-A789-11CE-86F8-0020AFD8C6DB} - C:\PROGRA~1\PASSWO~1\pwscr.dll
    O9 - Extra 'Tools' menuitem: Password Scrambler... - {2225A222-A789-11CE-86F8-0020AFD8C6DB} - C:\PROGRA~1\PASSWO~1\pwscr.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Dawn\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
    O16 - DPF: {226ACC34-3194-40E2-9AE8-834FCFE9E80D} (CPlayFirstmsiControl Object) - http://aolsvc.aol.com/onlinegames/fr...eb.1.0.0.8.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://atv.disney.go.com/global/down.../OTOYAX29b.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
    O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_inst...syInstallX.CAB
    O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - http://a532.g.akamai.net/f/532/6712/.../installer.exe
    O16 - DPF: {D6376DD2-C2BD-49B2-A1B1-138F869633F3} (ASPRO Installer Class) - http://acs.pandasoftware.com/actives.../asproinst.cab
    O16 - DPF: {DA80E089-4648-43D5-93B4-7F37917084E6} (CacheManager.CacheManagerCtrl) - http://www.candystand.com/assets/act...cheManager.CAB
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://games.pogo.com/online2/pogo/z...ploader_v5.cab
    O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
    O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
    O21 - SSODL: bklgvsf - {4C520DA1-7C9F-4229-8642-7E05D121B299} - (no file)
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Airlink101 802.11g WLService (Airlink101 802.11g Wireless WLService) - Unknown owner - C:\Program Files\Airlink101\AWLH3026\WLService.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
    O23 - Service: dlcx_device - - C:\WINDOWS\system32\dlcxcoms.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
    O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm

    --
    End of file - 13881 bytes

  5. #5
    Member steamwiz's Avatar
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    Default

    I've copied this from your other thread as well ... then locked it as a duplicate ... please post everything to this thread.

    I followed all of the steps in Article 217, though I was not able to get Housecall to work. My computer is still running very slowly, and trying to put up warnings that things aren't right. It also won't put my theme back up, etc. Can you please tell me what to do next? I have the purchased versions of AVG 7.5, Spybot Search and Destroy, Spyware Doctor, Regsitry Booster 2, and the free version of Ad-Aware SE, and Windows Defender, and Crap Cleaner. In fact everything, except Ad-Aware SE and Windows Defender, was on my computer prior to being infected, and all were updated and completed scans daily. Might save other people time to if they were aware that you while you can run a scan on Panda for free, you have to pay $12.95 for Panda to fix anything and it has to scan again once you've paid. It took me several tries to get Panda to work in the first place, and the scan before purchase took approx 4 hours to complete, as well as the scan after purchase. Thanks for all of the help so far, its definietely better than when I started Friday morning. Anyhow, here is my log:
    Look here for Ways to keep your computer safe
    M'SOFT MVP -Windows Security 2004/8 .member ASAP -