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The Firefox Download Window Has Disappeared!

by Oscar Sodani
December 27, 2006

Oscar Sodani is a founder of Help2Go and owner of Help2Go Networks, an IT consulting firm in the Washington D.C. area. Oscar holds the CISSP certification as well as industry certifications from Microsoft, Cisco and Novell.

Recently, we had a question in our forums that had us stumped for a couple of days. Whenever someone tried to download a file with Firefox, the Download window would not appear! When they clicked on the Tools menu and chose Downloads, nothing would happen.

Help2Go regular contributor mart44 found the solution:

  • Close Firefox
  • In Windows Explorer, find your Firefox profiles folder:
    C:\Documents and Settings\YourUserName\Application Data\Mozilla\Firefox\Profiles\xxxxxxx\ (xxxxxxx is a string of random letters and numbers).
  • Delete the file called Downloads.rdf
  • Restart Firefox

Thanks mart44 for finding this solution! You can find more information on Downloads.rdf at Mozillazine. And if you don't like the Downloads window, I highly recommend the Download Statusbar add-on for Firefox.


Source: Original forum post

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